Hearing and Brain Centers of America Reviews 

64
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff for taking the time to thoroughly address individual hearing needs and answer questions. People note that the testing, equipment fittings, and ongoing aftercare services are exceptional, providing clear explanations and effective solutions. Though some customers mentioned it can take a little time to fully experience noticeable results from new devices or treatments. Other visitors also noted that evaluating long-term improvements requires patience while waiting for final therapeutic outcomes to fully materialize. Despite this waiting period, reviewers remain optimistic and highly satisfied with the overall care provided.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely welcoming, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, knowledgeable staff who... See more

Product

Customers had positive experiences with product, noting that the hearing aids are remarkably functional and... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers are always available to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started wearing hearing aids a year ago, and I'm pleased with how they have helped! Chelli and Taya were great from my very first meeting and with the follow-ups. They explained well about how th... See more

Rated 5 out of 5 stars

Hearing and Brain Center in Bountiful is staffed by the most welcoming, empathetic people one could hope for! I am a musician and a live sound professional, and they took that into account as they pro... See more

Rated 5 out of 5 stars

I am treated like a family member at the Hearing and Brain Center in Worcester. Joy takes care of my every need when my hearing aides are dirty or not working properly. Theresa, the audiologist, is pa... See more

Rated 5 out of 5 stars

The whole staff is so professional and they go out of their way to make you feel comfortable and that all your needs are met. The doctor is wonderful and spends as much time as necessary to understand... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Store

Written by the company

Hearing & Brain Centers of America are America's Highest Rated Hearing and Tinnitus Health Care Offices. If you are searching for hearing loss or tinnitus treatment from a team of doctors and specialists who strive to be the area’s best, then you’re in the right place. Choosing a new audiologist for you or a loved one can be challenging, especially when you’re looking for one with extensive experience who provides high-quality care and cutting-edge treatment technology. At Hearing and Brain Centers of America, our team knows what it takes to provide all this and more. We offer personalized care with lasting results and quality you won’t find anywhere else. Plus, all our treatments are backed by a 100% Satisfaction Guarantee! Dr. Darrow, Director of Treatment, holds a Ph.D. from a joint Harvard Medical and M.I.T. program focused on Speech and Hearing Bioscience and Technology. As a research associate at the Eaton Peabody Lab at the Massachusetts Eye and Ear Infirmary, Dr. Darrow contributed to the development of next generation auditory prostheses. His most recent contribution to patient access and affordability was advocating nationwide for a low monthly subscription option for the medical treatment of hearing loss and Tinnitus.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Taya and Chelli at the Bountiful office…

Taya and Chelli at the Bountiful office of the Hearing Brain Center, have been incredibly professional and very helpful. I came to the center with severe tinnitus and a great deal of hearing loss. Taya helped me in understanding the connection of hearing loss, tinnitus and the effects on the brain. They provided hearing aids with the latest technology that has helped my hearing tremendously. The follow-up visits and testing have been very informative. The adjustments have clearly enhanced my ability to hear better in all situations. Taya and Chelli have provided me with a tremendous experience. I am very grateful for the help I've received which has greatly improved my hearing. I would absolutely recommend not only this clinic but the process and procedures provided by the Hearing Brain Centers of America.

November 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Very helpful and friendly envy from the…

Very helpful and friendly envy from the minute I walked through the door. Brandy is always so inviting and helpful. Trista is genuinely involved with me and my personal journey and growth. I appreciate her suggestions and support in many aspects. She always explains things so I can understand how everything works. I appreciate them so much.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience at Hearing and…

I had a great experience at Hearing and Balance Centers of America! Everyone was friendly, professional, and welcoming. They were very thorough in explaining everything and took the time to go over several options with me. I really appreciated their honest advice and recommendations to help me make the best decision for my needs. The financing process was also quick and easy, which made the entire experience even better. I highly recommend them to anyone looking for hearing care!

October 16, 2026
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Rated 5 out of 5 stars

Reminder calls,texts

Reminder calls,texts. Friendly knowledgeable service. Ladies who go above and beyond to get me the help and equipment I needed. Love working with them 💜

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

I am visiting a friend in St. George

I am visiting a friend in St. George Utah and realized that I didn’t have any hearing aid filters with me.
My friend found this office for me.
I stopped by and asked them if they had any hearing aid filters. Shileeen went above and beyond to help me.
She gave me 2pkgs of filters and cleaned the wax from my ear.
She didn’t charge me for any of this. WOW!
All she asked me to do was write a review.
Thank you Shillenne. You are the best!

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Helpfu & Responsive

I like the testing and feedback I get at each visit. The team is responsive to my needs and questions and offer updates and tools for my hearing needs.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

They were friendly and treated me like…

They were friendly and treated me like family. They took time to get to know me and my needs. I got in quickly and I couldn’t believe I went through the whole process and walked out with hearing aids.

October 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Dr Hannah and Suzzet

Dr. Hannah and Suzette are the best making me feel like I’m at home. Dr Hannah has been guiding me on the importance of treating my tinnitus and preventing the progression of my hearing loss. They are the best also for adopting my mom which she is already in hearing aids but has been under treated. Dr Hannah has adopted her and willing to help her. My mom already has seen changes just after the first week. We are blessed to have them helping us. Love how passionate and caring they are.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence in all phase of hearing care.

There is no doubt that they provide an extremely high level of service and hearing expertise. Throughout all the years I have been with them I have always been extremely satisfied. Trista and Brandy are exceptiional workers

August 31, 2026
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Rated 1 out of 5 stars

They said that the 1st appointment is…

They said that the 1st appointment is free and that the $236 would be refunded if we didn’t go through with the recommended treatment but now they refuse to give it back. Don’t give them any money!! They are thieves!!!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly people

Friendly people. Fast and efficient. ar interested in your hearing problems. All in All An A+ experience

August 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Wow, the birds got closer!

This clinic is great. It's too early to know about whether it will help the tinnitus, but the hearing aids are far more functional than I thought they would be. And the care and precision of the measurement process by the staff is encouraging. Now when I step outside the birds are yelling at me to stop and listen, and take delight in their sounds.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Rauctt listened to my concerns and…

Dr Rauctt listened to my concerns and problems with my hearing aids that I had for over five years. The feeling that my head was in a bucket and I couldn’t understand half of what people were saying. She asked how my tinnitus affected me in my day to day activities.
She did a thorough hearing test and explained the extent of my hearing loss. After fitting me with the option hearing aids that are adjusted to my hearing needs for the first time in years I can finally hear!! Things are not louder but clearer. I finally feel that I am part of the conversation, not sitting in the background faking my way through. I don’t even “hear” the tinnitus while wearing my hearing aids. I am totally thrilled with the results so far and it’s only been three weeks. My hearing and clarity is a 100 times better than my $5000 hearing aids. It’s like I got part of my life back!! I highly recommend Hearing and Brain Centers.

June 16, 2026
Unprompted review

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