Hearing and Brain Centers of America Reviews 

45
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their genuine care, warmth, and sincerity, noting that they go above and beyond to ensure every detail of care is addressed and that patients feel comfortable and understood. Many people highlight the exceptional service, describing it as professional, efficient, and personalized, with a focus on understanding individual needs and providing thorough evaluations. The products are also highly regarded, with reviewers expressing satisfaction with how they have helped with hearing and tinnitus, and appreciating the knowledgeable guidance provided. Some people also felt that the staff were very knowledgeable and helpful, taking the time to explain product usage and ensuring devices were optimally tuned. A few other people also felt that the overall environment was welcoming and professional, making them feel at ease during their appointments.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the care and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with their new hearing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This isn’t your typical audiology or hearing doctor’s office. They go far beyond simply checking your ears—they dig deeper to uncover the root of your hearing issues, even exploring how your brai... See more

Rated 5 out of 5 stars

I started wearing hearing aids a year ago, and I'm pleased with how they have helped! Chelli and Taya were great from my very first meeting and with the follow-ups. They explained well about how th... See more

Rated 5 out of 5 stars

Hearing and Brain Center in Bountiful is staffed by the most welcoming, empathetic people one could hope for! I am a musician and a live sound professional, and they took that into account as they pro... See more

Rated 5 out of 5 stars

I am treated like a family member at the Hearing and Brain Center in Worcester. Joy takes care of my every need when my hearing aides are dirty or not working properly. Theresa, the audiologist, is pa... See more


Company details

  1. Audiologist
  2. Hearing Aid Store

Written by the company

Hearing & Brain Centers of America are America's Highest Rated Hearing and Tinnitus Health Care Offices. If you are searching for hearing loss or tinnitus treatment from a team of doctors and specialists who strive to be the area’s best, then you’re in the right place. Choosing a new audiologist for you or a loved one can be challenging, especially when you’re looking for one with extensive experience who provides high-quality care and cutting-edge treatment technology. At Hearing and Brain Centers of America, our team knows what it takes to provide all this and more. We offer personalized care with lasting results and quality you won’t find anywhere else. Plus, all our treatments are backed by a 100% Satisfaction Guarantee! Dr. Darrow, Director of Treatment, holds a Ph.D. from a joint Harvard Medical and M.I.T. program focused on Speech and Hearing Bioscience and Technology. As a research associate at the Eaton Peabody Lab at the Massachusetts Eye and Ear Infirmary, Dr. Darrow contributed to the development of next generation auditory prostheses. His most recent contribution to patient access and affordability was advocating nationwide for a low monthly subscription option for the medical treatment of hearing loss and Tinnitus.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

This isn’t your typical doctor office

This isn’t your typical audiology or hearing doctor’s office. They go far beyond simply checking your ears—they dig deeper to uncover the root of your hearing issues, even exploring how your brain may play a role.

If I could give six stars instead of five, I would. Dr. Brian Bureau is exceptional. He genuinely cares about his patients, takes the time to ensure every detail of your care is addressed, and won’t stop until you’re on the right path to healing.

And Luann at the front desk? She’s just as wonderful. She takes care of everything outside the examination room with warmth and sincerity. Honestly, you’ll find yourself wanting to stop by just to see Luann and Dr. Brian—not only because they provide excellent care, but because they’re such genuinely kind people.

October 3, 2025
Unprompted review

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