Hearing and Brain Centers of America Reviews 

45
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their genuine care, warmth, and sincerity, noting that they go above and beyond to ensure every detail of care is addressed and that patients feel comfortable and understood. Many people highlight the exceptional service, describing it as professional, efficient, and personalized, with a focus on understanding individual needs and providing thorough evaluations. The products are also highly regarded, with reviewers expressing satisfaction with how they have helped with hearing and tinnitus, and appreciating the knowledgeable guidance provided. Some people also felt that the staff were very knowledgeable and helpful, taking the time to explain product usage and ensuring devices were optimally tuned. A few other people also felt that the overall environment was welcoming and professional, making them feel at ease during their appointments.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the care and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with their new hearing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This isn’t your typical audiology or hearing doctor’s office. They go far beyond simply checking your ears—they dig deeper to uncover the root of your hearing issues, even exploring how your brai... See more

Rated 5 out of 5 stars

I started wearing hearing aids a year ago, and I'm pleased with how they have helped! Chelli and Taya were great from my very first meeting and with the follow-ups. They explained well about how th... See more

Rated 5 out of 5 stars

Hearing and Brain Center in Bountiful is staffed by the most welcoming, empathetic people one could hope for! I am a musician and a live sound professional, and they took that into account as they pro... See more

Rated 5 out of 5 stars

I am treated like a family member at the Hearing and Brain Center in Worcester. Joy takes care of my every need when my hearing aides are dirty or not working properly. Theresa, the audiologist, is pa... See more


Company details

  1. Audiologist
  2. Hearing Aid Store

Written by the company

Hearing & Brain Centers of America are America's Highest Rated Hearing and Tinnitus Health Care Offices. If you are searching for hearing loss or tinnitus treatment from a team of doctors and specialists who strive to be the area’s best, then you’re in the right place. Choosing a new audiologist for you or a loved one can be challenging, especially when you’re looking for one with extensive experience who provides high-quality care and cutting-edge treatment technology. At Hearing and Brain Centers of America, our team knows what it takes to provide all this and more. We offer personalized care with lasting results and quality you won’t find anywhere else. Plus, all our treatments are backed by a 100% Satisfaction Guarantee! Dr. Darrow, Director of Treatment, holds a Ph.D. from a joint Harvard Medical and M.I.T. program focused on Speech and Hearing Bioscience and Technology. As a research associate at the Eaton Peabody Lab at the Massachusetts Eye and Ear Infirmary, Dr. Darrow contributed to the development of next generation auditory prostheses. His most recent contribution to patient access and affordability was advocating nationwide for a low monthly subscription option for the medical treatment of hearing loss and Tinnitus.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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1-star

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4.8

All reviews

(45)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Notch!

The staff at Hearing and Brain Centers in Temple is amazing. Thy have worked with me to get my hearing aids fine tuned for ME! They’re always available to answer questions and listen to any concerns I have. I would recommend them highly!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

This hearing and brain center is like…

This hearing and brain center is like nothing I have ever seen! I have suffered with Tinnitus for decades! I thought no treatment would help me but I was wrong! The other hearing doctors just slap an one size fits all solution on you and wish you luck. The detail on how they match what your ear and brain needs to function was amazing to see! I would recommend them to any one with any hearing loss and Tinnitus issues!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Hearing&Brian center Richfield

I just had my annual check up with Brandy and Trista they are some of the most caring and professional people that I have had help managing my hearing loss and tinnitus they are the model for professional customer service and care I’m very grateful for the treatment and services they provide

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

We appreciate the thorough annual checkup

We appreciate the thorough annual checkup and latest technology to meet my dad's personalized hearing needs. Shellene Hawkins was friendly, professional, and skilled in all areas of the checkup, diagnosis and needed adjustments to his hearing aids. Our family greatly appreciates the good care for dad's hearing needs.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

We are thrilled to get our life back. What an amazing difference in the brain center hearing aids and previous companies we’ve spent thousands of dollars on.

My husband and I have gone through 5 hearing aid companies and have been very unhappy but didn’t think we had any more options. We just didn’t know where to turn. I got an advertisement to go to a lecture about hearing loss and decided I had nothing to lose. My husband wasn’t very happy about going but he did.
The appointment rewarded us by screening our hearing us and giving us results. Free! We were amazed at how severe our hearing was. Our granddaughter is getting her masters degree in speech and hearing helps. She saw both our results and said, “grandma, now I can understand why you can’t hear!”
We met with the Dr on a Friday and paid a deposit so my husband could get his that day to see if they helped. Needless to say, he was sold on them. We went to a lecture that night and he could hear every word and I couldn’t hear anything. We signed up to get new hearing aids for me on Monday.
We are both extremely happy and are sharing our results with anyone that will listen to us.
The only regret we have is that my husbands hearing aids are only 1 1/2 years old from the previous place. It’s hard to put a price on being able to hear again. We are telling everyone they need to trust these very knowledgeable professionals.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Lifestyle and expectations were also…

Lifestyle and expectations were also discussed in appointments as well as testing. The service was excellent, all included in the price of my hearing aids.

Thanks to Dr Darby for his expertise, spending time with me in every appointment and honesty about my hearing loss options.

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Very friendly environment

Very friendly environment. I was greeted with a smile and was treated very professionally. They were concerned with educating me on my situation and getting me the best treatment. I highly recommend them for your hearing needs

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful hearing clinic

Wonderful hearing clinic. The kindest doctor who has helped my hearing and tinnitus. She truly cares and they spent alot of time with me I can’t recommend this place enough!!

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Very professional and caring about your hearing needs.

The whole staff is so professional and they go out of their way to make you feel comfortable and that all your needs are met. The doctor is wonderful and spends as much time as necessary to understand your hearing needs. Then runs test and make adjustments to make sure that your hearing devices are working optimally for your hearing needs. Never feel rushed. Such a great experience. I would recommend them to anyone.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone is great here

Everyone is great here. I look forward to my visits and appointments, alike. Great, professional, and friendly staff.
The products are guality.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Competent

Competent, considerate, helpful staff. Able & willing to answer any questions.

January 8, 2026
Unprompted review

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