The customer service was great! I really didn't expect to be helped in a satisfactory way as online communications a lot of times go unanswered. my email was answered quickly and they are sending a... See more
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Great experience!!!!
Great experience!!!!! Would recommend to anyone!
Amazing products
They have beautiful jewelry
They have beautiful jewelry! ❤️
Their pieces are timeless and classy.
So pretty and great quality.
Heart Made of Gold controls its reviews…
Heart Made of Gold controls its reviews on its site, so there will be no negative reviews there. It would be impossible for no one EVER to leave a negative review. My ring tarnished in two weeks. I purchased under the "water resistant" category. Their claim is that it won't tarnish. They would not stand behind it and take it back or exchange it. Don't buy from them unless you want a temporary piece of jewelry. Also, they have eliminated their address from Google making it impossible to leave a Google review. This is something that scam sites do.

Reply from Heartmadeofgold
loveeeee this brand so much
I received good and timely service
I received good and timely service. They were very helpful and have beautiful products.
"Heartmadeofgold" is a brand that holds a special place in my heart for several compelling reasons.
Beautiful Jewelry Pieces:
First and foremost, I am drawn to "Heartmadeofgold" for its stunning jewelry pieces. Each creation is a work of art, showcasing meticulous craftsmanship and attention to detail. The intricate designs, whether classic or contemporary, never cease to amaze me. The brand's commitment to creating jewelry that reflects both elegance and individuality is truly commendable.
Quality Materials:
Another aspect that I deeply appreciate is the choice of materials. "Heartmadeofgold" lives up to its name by using high-quality materials that not only look exquisite but also stand the test of time. Whether it's the brilliance of their gold or the sparkle of their gemstones, you can feel the dedication to excellence in every piece.
Affordable Prices:
What truly sets "Heartmadeofgold" apart is its ability to offer such beautiful and high-quality jewelry at reasonable prices. This inclusivity allows people from various walks of life to enjoy and adorn themselves with these remarkable creations. It's a brand that understands the value of making luxury accessible without compromising on quality.
In summary, my love for "Heartmadeofgold" is rooted in its ability to consistently deliver beautiful jewelry pieces made from quality materials, all at affordable prices. This combination of craftsmanship, materials, and affordability makes the brand not only a wise choice for acquiring exquisite jewelry but also a true gem in the world of jewelry brands.
Heartmadeofgold is sooo good
Heartmadeofgold is sooo good! Trendy fashionable jewelry with many different options to choose from! Also a decent price for the quality!
I love ordering from Heart Made of…
I love ordering from Heart Made of Gold, I have several pieces of jewelry from them and their earrings never turn my ears green!
Recently my order got lost in shipping and their customer service team did everything they could to ease my mind and get me my earrings. The customer service experience I had will make me remain a loyal customer :) love them!
If I could give zero stars I would
If I could give zero stars I would. They are extremely rude. And not helpful at all! If you have any issues don’t expect them to help. As a matter of fact they will probably tell you to stop emailing them like they told me. There are so many better places to shop. Do yourself a favor and shop elsewhere!!!!
Tarnishing "Water Resistant" necklace
Tarnishing "Water Resistant" necklace
The Gold Filled Herringbone necklace is "gold filled" but must be super low quality. I have many gold filled pieces from other sites that have never tarnished and this turned bronze in a few months. The site claims that it has a 1-year warranty but ignored my several emails about the issue and it went past the time period where I could make a claim on my credit card.
Do not buy from this website.
Do not buy from this website.
First of all, they did not send me confirmation nor receipt after I purchased so after I closed the window, it made me anxious. I did not create my account but I provided my email address. So I sent message and they just sent me USPS tracking number.
Then, the accessories broke very easily.
They claim "100% happiness guarantee and accept refund." but this actually does not apply if you used any of the promo code. They always always have promo so basically you cannot return. Smart.
Lastly, poor customer service. Not very helpful, not much explanation, not really answering what I asked. Their message is like a text from a friend - I am not your friend, a customer. They did not let me leave bad review for an item.
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