I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
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See what reviewers are saying
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more
I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more
Company details
Written by the company
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Contact info
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, United Kingdom
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
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All very helpful and efficient.
Amazing Staff at the VCLC Guildford
On arrival at the VCL Guildford Clinic I was greeted by very professional, friendly and experienced staff who managed my appointment exceptionally well. I was seen immediately on arrival even though I was a bit late. I was anxious driving to the clinic not knowing what the outcome would be after the CT scan examination but the staffs open and friendly manner put me at ease very quickly. I than met the specialist cardiovascular Dr who was also very informative and open. The whole experience was like being with good friends who will look after my health issues in the best possible way. I would highly recommend the VCLC
Quick appointment
Quick appointment, explained process well, results in 2 days....
Highly recommended
Friendly and efficient reception staff. Excellent professional services. Good drinks machine. Waiting area crowded.
Very professional service.
Very professional service.
Staff were very friendly, attentive & professional.
The team here is very cohesive and I…
The team here is very cohesive and I immediately felt calm with the music that was playing. Although a small space everybody was efficient and caring but also not over clinical so there was a sharing of disgruntuledness with bookings but all communicated in a very equal way because of the different characters in the team
Excellent service with professional but friendly staff
All the staff were very polite and professional but also friendly.
The nurses, radiographer and radiologist explained every step in the procedure and put me at ease.
Quick to be seen
Easy to park nearby. Friendly check in staff. Polite and informative nursing staff. Quick to see specialist with minimal delay.
Review Heart scan direct was incredibly…
Heart scan direct was incredibly efficient staff for very friendly and helpful
everybody was really great.
CT scan of heart
It was an unknown situation to me but by and large the process and procedures were explained and things ran more or less as it was explained to me. It would be helpful if it was made clear that for clear images a heart rate of 60bpm or less was required. This is a good margin less than normal healthy heart rate. Consequently everyone I saw there gad to take medication to slow hear rate and wait for it to take effect.
The staff were really attentive to my…
The staff were really attentive to my needs. I needed extra time for ct scan and they are genuinely caring people. They recognised its a stressful time. It's the perfect environment with everything under one roof from speaking with specialists to getting ECG and scans along with the fitment of heart monitors.
Very professional
Very professional. The nurses are very friendly and reassuring. The service is extremely efficient, I was in, had the full CT scan and out within the hour.
Very happy with service
Very happy with service: profession, efficient and kind.
Excellent service
Excellent service. Professional and friendly staff (CT radiographers, ECG nurse, reception staff). Efficient with very little hanging around.
Highly knowledgeable and capable Cardiology Consultant (Dr Hickman).
Efficient service
Efficient service, helpful and polite staff. Very glad I used the service.
Very attentive and friendly staff
Very attentive and friendly staff. Made me feel comfortable with the procedure.
Very welcoming and helpful staff
Very welcoming and helpful staff. The CT scan guys are awesome and put you very at ease.
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