Heating Parts Specialists Reviews 

115
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I always get my parts for my oil boiler service here. I can go back after a couple of years away, simply click on ‘re-order’ and the same parts are in stock and reasonably priced. On occasion I’ve had... See more

Rated 5 out of 5 stars

Best price for a Rayburn part. Delay was from AGA/Rayburn not HPS and Nimra on the customer service team did a grand job speeding things up

Rated 5 out of 5 stars

Really fast & friendly communication regarding my boiler, Matthew Was really helpful and provided me with the information that i needed. The part was sent out the same day and i received the next da... See more

Rated 4 out of 5 stars

Hi All Parcel was ordered on 18th December 2023 With next day delivery and it arrived on 20th December 2023 damaged. HPS managed the situation well and discount was negotiated. if it wasn't so close... See more

Company replied

Company details

  1. Boiler Supplier
  2. Business to Business Service
  3. Heating Equipment Supplier

Written by the company

HPS are an independent family run distributor of parts for repair, servicing and maintenance of oil fired, gas and solid fuel heating systems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.7

All reviews

(115)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Their digital assistant is so good

Their digital assistant is so good, you’d think she was real. Efficient, knowledgeable and sorted things out.
The product and price excellent.
Delivery was crap ParcelForce are a bunch of lying cowboys.

November 13, 2024
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Rated 5 out of 5 stars

Excellent service from very friendly…

Excellent service from very friendly staff in Bridgwater. I had a leaking Riello oil pump and rather than chuck it and buy a new pump, they had the replacement shaft seals in stock. 10mins to fit and 90 quid saved! Very reasonable for a new pump if it needs replacing too.

November 12, 2024
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Rated 5 out of 5 stars

Order arrived on time and met expectations

Order arrived on time and met expectations. Care had been taken with the packaging to ensure everything arrived safely

October 3, 2024
Heating Parts Specialists logo

Reply from Heating Parts Specialists

Hi Peter,

Thank you for your positive feedback! We’re glad to hear that your order arrived on time and met your expectations. We take great care in packaging to ensure everything arrives safely, and it’s wonderful to know that our efforts made a difference. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Good communication and prompt delivery

Easy to deal with and good description of parts needed

October 15, 2024
Heating Parts Specialists logo

Reply from Heating Parts Specialists

Hi Christopher,

Thank you for your feedback! We’re glad to hear that you found it easy to work with us and that the descriptions of the parts were helpful. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!

Rated 5 out of 5 stars

As described

As described. Fast delivery. Very satisfied

October 12, 2024
Heating Parts Specialists logo

Reply from Heating Parts Specialists

Thank you for your feedback! We’re thrilled to hear that your order met your expectations and that you were satisfied with the fast delivery. If you need anything else in the future, feel free to reach out. We appreciate your support!

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