I always get my parts for my oil boiler service here. I can go back after a couple of years away, simply click on ‘re-order’ and the same parts are in stock and reasonably priced. On occasion I’ve had... See more
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Best price for a Rayburn part. Delay was from AGA/Rayburn not HPS and Nimra on the customer service team did a grand job speeding things up
Really fast & friendly communication regarding my boiler, Matthew Was really helpful and provided me with the information that i needed. The part was sent out the same day and i received the next da... See more
Hi All Parcel was ordered on 18th December 2023 With next day delivery and it arrived on 20th December 2023 damaged. HPS managed the situation well and discount was negotiated. if it wasn't so close... See more
Company replied
Company details
Written by the company
HPS are an independent family run distributor of parts for repair, servicing and maintenance of oil fired, gas and solid fuel heating systems.
Contact info
61 fullers road , E18 2qb, London, United Kingdom
- 01278455391
- mail@heating-parts.co.uk
- heating-parts.co.uk
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You had the part I needed and del on…
You had the part I needed and del on time.
My go to suppliers because of their excellence service
Consistently brilliant value and amazingly fast delivery for trade Heating Parts.
Had exactly what I needed.
Had exactly what I needed.
Part came on time with no issues
Now deal with them over the internet…
Now deal with them over the internet since their Hardham, Pulborough depot closed. Very good service and competitive prices but miss being able to go in person as had very helpful staff there..
Resolved problem quickly
Quickly resolved and credited me for having shipped incorrect specification heat alarms.
Their digital assistant is so good
Their digital assistant is so good, you’d think she was real. Efficient, knowledgeable and sorted things out.
The product and price excellent.
Delivery was crap ParcelForce are a bunch of lying cowboys.
Online catalogue very clear about part…
Online catalogue very clear about part description and manufacturer's part number. Delivery as promised.
Part ordered in error…
I ordered a part in error and the company accepted my cancellation politely and without quibble.
Excellent service from very friendly…
Excellent service from very friendly staff in Bridgwater. I had a leaking Riello oil pump and rather than chuck it and buy a new pump, they had the replacement shaft seals in stock. 10mins to fit and 90 quid saved! Very reasonable for a new pump if it needs replacing too.
Very helpful and prompt service.
Got an item that was sold out…
Got an item that was sold out everywhere. Also very speedy delivery. Top marks!
Good communication competitive price…
Good communication competitive price helpful staff good stock level
Quick delivery
Quick delivery. Unfortunately the wrong part. Can I return for a refund please?
Order arrived on time and met expectations
Order arrived on time and met expectations. Care had been taken with the packaging to ensure everything arrived safely

Reply from Heating Parts Specialists
Good communication and prompt delivery
Easy to deal with and good description of parts needed

Reply from Heating Parts Specialists

Reply from Heating Parts Specialists
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