HeatsBox Reviews 

Clasps on lid of food container come undone easily and then your good comes out. Over priced for what it is

Great purchase,arrived very quick,works a treat,many thanks.

Best wishes.
Michael.

Fabulous to be able to hear food safely on the go

I really love the Heatsbox. The food tastes much better than from the microwave. But there are Some Things to improve.
Charging takes a long time. Of you use the heatsbox three times a day, you can barely make it to recharge it. Cable charging is not possible with the Go. You have to buy a second one for that and they are not cheap. Your food will not be heat enough if it was still
frozen when you started.
The app is not really solid. Sometimes the settings change during heating and the food is not kept warm as long as the app says. The alert “your food is ready” is not correct. Mostly it is still heating. So don’t understand me wrong. I really love the heatsbox, I use it multiple times a day, but it can do better.

It is an ingenious product, but underdeveloped.
I bought it, I'm testing it. It is possible to heat food, but even a portion of half the volume marked in the bowl when the ‘large portion’ function is selected will not heat. I select the maximum and that's it.
If the battery is 40+ per cent but below 50, when I turn on heating the food, it shuts itself off in a moment. Generally charge to max and then heat. Otherwise it dies, because 45% battery is death for this product.
I will probably file a complaint. I will write you how I was treated.
They must know this issue - they probably all work like this. Below some charging level energy consumption causes stop of battery discharge.

I ordered my heatbox nearly two weeks ago and still haven’t received it! The address was accidentally entered as my old address. Instead of being able to change this simply, I have had to endure chasing up the delivery company (Evri) on a daily basis. I had to change the delivery to a post office nearly 30 miles from where I live! And to make things worse, I went to said post office with my ID only to be told they can’t give me my package as my name is not on the label and I don’t have identification for my old address. I’m still waiting

Well designed, smartly packaged, works very well. Only downside is the battery life. It has enough power to heat one meal from room temperature and that's it. I was expecting to get two uses out of it per charge.

The appliance works quite well, as stated by the producer.
However, I've found some problems, in particular as follows:
- the divider is not firm, once inserted in place, and as a result different food mixing is very likely to occur
- I could not find in the app the timer function, which would very useful to me (the app is updated to the more recent release)

I am very satisfied with the functionality and workmanship of the Heatsbox. It heats food evenly and the construction feels sturdy and durable. However, I would appreciate a bit more volume for the food compartment; 1.5 liters would be ideal to accommodate larger portions.

One point of criticism is the carrying bag, which has a very strong plastic smell. This was quite off-putting and I would have preferred a more pleasant or neutral scent. Despite this, the product overall is excellent and performs exactly as promised.

We use the HeatsBox for our daughter's meals. She is 11 months old and it is just convenient that we do not have to take several meal boxes with us.

As sockets are available almost everywhere, heating the meal is then not a problem and also the temperature can be set easily.

But also at home it proves very handy. During lunch naps e.g. you can keep the meal at a constant temperature until our little one wakes up.

On a sidenote: The design is nice, too :-)

Thumbs up from our side!

Purchased this for my son who is an EMT and spends most of his time in his ambulance, so access to hot food can be a problem.

Purchased in December, worked fine once but then wouldn't charge, customer service very promptly sent me out a new one and paid for return of first one.

New box arrived and same problem. Simply would not charge when connected to mains power supply. Decided to try to charge through my MACbook, surprise surprise it charged no problem.

I live in Ireland so it seems to be a voltage problem.

The box has been used on a daily basis since, wonderful product and customer service very good. Son wonders how he lived without it.

Received ! It seems good, I will see now after use and will compare with an another brand own first heating Bento

Prompt delivery and works perfectly I can only recommend

I find this product sensational because I can program this meal time and then just enjoy it

Nice Box -works perfekt
now i have hot meals on the go

Very useful stuff and good quality design.

although I had a bad experience with delivery I have to say that the customer service was excellent and they responded at all stages of communication final package Delivered and I am very happy with the product

I thought the heat box would be the perfect lunch box for my hubby because he drives a big semi truck and it’s hard for him to find parking to buy lunch. He was getting tired of eating cold lunches. I ordered it for his bday and it never came. It took 7 months from the time of purchase till it got to my door step.

I emailed a few times asking where my order was and got no reply. I was starting to think it was a scam.

I found them on Facebook 2 months later and left a comment on their page. I got a reply right away asking me to stop spamming their facebook page. I only left one comment on their page inquiring about my order because they wouldn’t reply to my emails. That’s spamming? The person was pretty rude, he sent me a private message and told me that it was out of stock and to just wait. I never heard from him again. If you paid almost $400 cdn, wouldn’t you be stressed and worried too?

I left it alone for awhile and then got too busy and forgot about it. I started messaging them again at 6 months. I finally got a helpful person who told me that it’s on its way and actually apologize for the delay. Someone else replied to the email thread and offered me 10% discount. I don’t think that’s enough for my stress but better than nothing.

The box was smaller than I thought. My husband never end up using it cause he said it didn’t hold enough food for him. Went through so much headache for nothing. I can’t even return it. It’s still in the original box never been used. I can’t comment if it works or not. It’s just collecting dust under the table now.

Very good product. Now I can enjoy warm food even when I am hiking.