Hello Neighbour Reviews 

Always easy to deal with, clear comms and always easy to get hold off. Property letting and management is made easy.

Excellent service

no problems. easy to work with
They've been managing my letting and have been helping with any queries I've had

Good communication, easy to reach if any questions arise, polite and friendly team, professional and productive, organized with paperwork and happy to assist to meet clients expectations 😊
Thanks, nice to work with you!

They work effectively and in a simplified manner.

I visited a house and I'm still waiting for a response from you.

efficient and flexible and considerate, nothing to complain

These guys were excellent, top notch service from day one until my tenants were in the property. Carlo and Isabella were really personable and professional and very responsive to any communications from me. I would highly recommend these guys over and above bricks and mortar agents in London that are a complete rip-off now.

Moving our management to Hello Neighbour has been such a great move. We are overseas landlords and always struggled to get the service needed from the high street brands. Josh is a great agent: responsive, sensible and got a good balance between landlord and tenant needs. High recommend.

Very helpful and remind me of all the things that need to be done!

Lauren was incredibly helpful and guided us through every step of the process perfectly! Would highly recommend

Hello Neighbour take away the stress that can make being a Landlord difficult. They have just relet my apartment. The process was smooth and efficient and required very little input from me. I will continue to use their management service which has proved to be invaluable during my first letting experience. Any maintenance issues that have arisen over the past eighteen months have been dealt with efficiently and quickly; keeping both me and my tenant happy.

I’ve been a landlord for over 25 years and have worked with many different agents and management companies during that time. None have come close to the personal and professional touch that Hello Neighbour provides.

They currently manage three of my properties, and the service is consistently outstanding. Communication is clear and timely, issues are handled with care, and I always feel that both my interests and those of my tenants are genuinely respected.

On top of this, their rates are highly competitive compared to traditional agents — offering incredible value without compromising on quality.

It’s rare to find a property management company that combines efficiency, affordability, and such a human, personable approach. I would not hesitate to recommend Hello Neighbour to any landlord looking for a reliable, modern, and truly customer-focused partner.

Hello Neighbour has made everything so easy and simple for us. From viewing to moving in. Once we were in , maintenance issues were dealt with swiftly

Responsive, organsied and genuinely seem to care about delivery a great service to both landlords and tenants.

I have used Hello Neighbour for a number of years now and struggle to understand why I did't use them sooner. Why did I pay the estate agents huge fees for a worse service!!?
Hello Neighbour have been great, they simply do what they promise, find vetted tenants and manage the property. Josh Michels is our property manager and he cannot be more helpful and is quick to jump on issues and has great knowledge of the industry to advise landlords. Thank you Josh, you've been awesome, they should clone you! :)

Excellent services from Hello Neighbour - professional, reliable, and very supporting throughout the process. Highly recommend.
Dr. Alam

Great experience using Hello Neighbour. Was my first time renting out the apartment so having an experienced team to guide me through it all from legal requirements, contracts, proper vetting and credit checks was invaluable. Lauren guided my through the process every step of the way and made it a breeze.

Compared to the price of a traditional estate agent that often charges around 1 months rental, this was great value. On top of that a traditional estate agent often charges it again if the tenant renews in the future which is madness, considering they just update the lease.

The worst letting agency you could ever find. When we moved in, they told us the property had been cleaned. But when we arrived, there were animal droppings (most likely rabbit) inside the house. The whole place was filthy. When we told them about this, they said it would take two weeks to send someone. So, in order not to live in the dirt, we cleaned the house ourselves.

We stayed for one year and then moved out. Out of basic decency, we had all the carpets professionally cleaned and wiped down everything as much as possible before leaving. A week after moving out, they emailed us claiming we left the property dirty and said they would deduct money from our deposit. Their reasons included things like bird droppings on the front door and dusty light fixtures. They are literally trying to scam us.

On top of that, we emailed them proof that we cleaned the house, and they acknowledged it, even telling us that it was fine if we left the house as it was. This issue was discussed 2–3 times, and each time they accepted it.

Especially (they wanted me to remove the name) — the most careless and unprofessional agent I have ever dealt with. She didn’t even bother to read the emails we sent. She was never helpful with anything.

For example, the dishwasher racks that needed replacing, or the fridge light that wasn’t working — and so many more issues I could list endlessly. They never provided any support.

And their call centre — nobody does their job. They just “take notes” and pass you around, but nobody ever calls you back.

DO NOT WORK WITH THIS COMPANY UNDER ANY CIRCUMSTANCES.

Very efficient and easy rental renewal. Melissa was informative and professional. Thank you.