Hello Island Reviews 

642
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional planning, noting that every single detail of their vacation is handled with utmost professionalism and care. People emphasize how wonderful it is to embark on a journey where all transport, flights, and daily schedules are perfectly organized without any issues. Some people were satisfied with the stunning accommodation choices and perfectly timed airport transfers that made every destination feel like home. Travelers also highlight the extremely helpful digital travel guides, useful local recommendations, and consistent communication that provided complete peace of mind throughout their entire trip.

What people talk about most

Holidays

People report positive experiences with holidays, expressing deep satisfaction and describing their trips as... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation and satisfaction with the... See more

Staff

Customers had positive experiences with staff, highlighting exceptional professionalism and constant... See more

User experience

Reviewers highlight positive aspects of user experience, noting that everything runs smoothly and without a... See more

Location

Consumers find the location of their accommodations to be exceptional, offering great convenience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Remmert, A heartfelt thank you to you and the entire Hello Island team for an absolutely amazing holiday experience. From the very beginning, the planning and attention to detail we... See more

Rated 5 out of 5 stars

We fell in love with this beautiful country!! Its truly a tropical paradise. Amazing food, beautiful beaches, beautiful country side and lekker beer :) We enjoyed staying in Kata, for families its not... See more

Rated 5 out of 5 stars

Best Remmert from Hello Island, I just wanted to take a moment to thank you for the beautiful memories you helped us create. Your arrangements were truly outstanding, and everything came together pe... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Hello Island – Thailand Trip Review This was our very first trip to Thailand, and it was worth every single cent! From start to finish, Remmert from Hello Island made the entire e... See more

Company replied



Contact info

5.0

Excellent

TrustScore 5 out of 5

642 reviews

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5.0

All reviews

(642)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service

We booked for a 14 day holiday and it was awesome. All arrangements went as smooth and hassle free as one can wish. Everything was booked and arranged perfectly from flights, transport and hotel stays.
We can highly recommend this agency for travel plans to Thailand.

April 25, 2025
Unprompted review
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Reply from Hello Island

Hi Nic, thank you so much for your lovely feedback. We’re so happy to hear that your 14-day holiday was such an awesome experience.
Your recommendation of Hello Island means a lot to us, and we’d love to assist you again for your next Thailand holiday.

Rated 5 out of 5 stars

Hello Island captured the Magic of the Land of Smiles

Our holiday to Thailand with Hello Island was nothing short of extraordinary. From the moment we booked, the process was seamless and professional, with a comprehensive digital itinerary that made navigating the trip effortless. The team arranged every detail perfectly—from flights and ferries to transfers and accommodations—ensuring we never had to worry about logistics. Each island we visited, including Phuket, Phi Phi, and Krabi, offered breathtaking scenery and comfortable, well-located hotels that exceeded our expectations.
What truly set Hello Island apart was their exceptional personalized service. Dedicated staff were always on hand to assist, responding promptly to any queries, and the local guides enriched our experience with insightful tours and cultural highlights. The attention to detail, from airport shuttles to dining recommendations, made our journey smooth and memorable.
This was by far the best-organised holiday we’ve ever had, combining adventure, relaxation, and cultural immersion flawlessly. We wholeheartedly recommend Hello Island to anyone considering a trip to Thailand and are already planning our next adventure with them. Thank you, Hello Island, for an unforgettable experience that truly captured the magic of the Land of Smiles

April 23, 2025
Unprompted review
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Reply from Hello Island

Hi Candice, thank you so much for this incredible feedback. We’re absolutely delighted to hear that your holiday to Thailand with Hello Island was such an extraordinary and seamless experience.
It’s wonderful to know that the Digital Travel Booklet, carefully chosen hotels, and smooth flights, ferries, and transfers made your journey effortless and enjoyable.
Knowing this was the best-organised holiday you’ve ever had is the highest compliment we could receive.
We’re grateful for your recommendation and can’t wait to help plan your next unforgettable trip to the Thailand.

Rated 5 out of 5 stars

Wow phenomal first time experience

Wow where do we begin. It was our first international trip. With so much aniexity Hello Island really made this the easiest and best experience ever. All we had to do was make sure our documents in order. I will definitely be booking again.

April 21, 2025
Unprompted review
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Reply from Hello Island

Hi Tercia, thank you so much for your kind words. We’re truly honoured to have been part of your first international trip, and it’s wonderful to hear that Hello Island could help make the experience smooth and stress-free.
We can’t wait to help you plan your next Thailand holiday.

Rated 5 out of 5 stars

Thank you

Thank you, Remmert, for arranging everything for us (flights, shuttles/transfers, ferries, hotel accommodation).
We had an amazing time at every destination (Phuket, Phi Phi, Krabi-my favorite of the whole trip- and Bangkok).
The staff at each hotel - Lucky (a waitor) at Kata Beach came to great us each morning, Nook (at reception) at Panan Krabi (asked every day how our day was when we came back to the hotel) and Kookai (a waitor) at Clover Asoke.
Mai from RSA Andaman Krabi Group is also a stand-out for me - friendly and caring - wanted us to experience Thailand as her pride and joy (she was our guide for two days on experiences we did - Emarald Pools and Long Tail Boat).
Pat that arranged two trips for us in Kata, Phuket (Simon Show and the James Bond full day trip on a speedboat).
These are people including you Remmert - that made our Thailand trip a holiday to remember - memories were made and we as family will always remember it.
Big THANK YOU!

May 9, 2025
Unprompted review
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Reply from Hello Island

Hi Carla, thank you so much for your message. We're truly grateful you chose Hello Island to help plan your Thailand holiday, and it's wonderful to hear that each destination brought such joy and unforgettable memories.
Thank you again for your kind words. We're honoured to have been part of your family holiday.

Rated 5 out of 5 stars

Excellent organizational skills.

The travelling arrangements was so professionally planned that we felt comfortable on airports, cars and ferries. We never had to doubt anything, and it worked liked a Swiss clock.

May 3, 2025
Unprompted review
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Reply from Hello Island

Thank you so much, Rhyn, for your wonderful feedback. We’re so happy to hear that the travel arrangements made you feel comfortable and confident every step of the way.
It’s fantastic to know everything ran smoothly. We truly appreciate your kind words about Hello island and hope to assist you again with another unforgettable Thailand holiday.

Rated 5 out of 5 stars

Dream Holiday

From day 1, the service from Hello Island was exceptional.
No worries, no hassles and no problems.
Every step they are with you, all paper work in order, all transfers etc 100%.
We have already recommended your service to many people.
Thank you so much for making our long planned, long savings holiday a dream holiday.
You are just a cut above
Johann&Letitia Botha
KZN Southcoast

April 25, 2025
Unprompted review
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Reply from Hello Island

Hi Lititia, thank you so much for your incredible feedback. From day one, it was our pleasure to support you every step of the way. We're so happy to hear your long-awaited, carefully planned Thailand holiday turned into the dream trip.
At Hello Island, we take pride in making travel hassle-free. Your kind words and recommendations truly means a lot to us.
We’re honoured to have been part of your journey and look forward to helping you again in the future.

Rated 5 out of 5 stars

A massive thank you for the most…

A massive thank you for the most amazing Thailand trip ever.
We’ve been going to Thailand since 2011 every 2nd year but sadly always only to Koh Samui.
I am so glad that we saw your Island Hopping deal on social media.
The deal you offered sounded almost too good to be true, well we got a lot more than what we expected.
This was one of the most memorable holidays and we cannot wait to book our next trip with you.
Well done to you and your team.

May 8, 2025
Unprompted review
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Reply from Hello Island

Hi Arah, thank you so much for your amazing feedback. We’re so happy to hear that this was your most memorable Thailand holiday yet.
We’re so glad you found us on social media and that our team could help make your trip truly special. We can’t wait to assist you again with your next Thailand holiday with Hello Island.

Rated 5 out of 5 stars

Can recommend 101%

Absolutely the best travel agency for Thailand. Bookings, transfer in new cars ect went smoothly.
Prompt responses.
We have been to Thailand previously but this trip was outstanding because of excellent service

April 10, 2025
Unprompted review
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Reply from Hello Island

Hi Cathy, thank you so much for your kind words. We’re so happy to hear that this Thailand holiday stood out as your best trip yet.
We truly appreciate your trust in Hello Island and are so glad our prompt service made a difference. We’d love to help you plan your next unforgettable Thailand holiday.

Rated 5 out of 5 stars

The Best Island Exsperience 110%

Good day. As previous (2018) this trip was once again 110% all organized and as promised. Everything was special and memories were made. Hello Island must be one of the most organized companies that I have ever worked with. They are proffesional and very very good. I will recommend it to all my friends and family and never ever use or suggest anyone else that Hello Island. They are the best without a doubt.

Opinion on trip. Phuket, to busy , PhiPhi to short. Very relaxong and very calming. You party hard but you also rest in PhiPhi. Krabi, shopping spree and feels like home. Bangkok, to busy and not for a beach holiday trip. All hotels was very nice except Bangkok (compared to others).

Thank you Hello Island. You exceeded our exspectations and we had a lovely time. Till we meet again. Much appreciated.

The best of the best. By miles

April 25, 2025
Unprompted review
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Reply from Hello Island

Hi Bernie, thank you so much for this incredible feedback. We're honoured that you chose Hello Island again after your 2018 trip, and even more thrilled to hear that everything was once again 110% organized and delivered as promised.
Thank you for sharing your thoughts on each destination — it’s great insight, and we’re happy that Phi Phi, Krabi, and parts of Phuket brought the right balance of energy and relaxation.
Your words about our professionalism and organisation mean the world to us, and your loyalty and recommendation to friends and family are truly appreciated.
Until next time — we can’t wait to plan your next Thailand holiday.

Rated 5 out of 5 stars

Best Holiday planned by Hello Island

Best Holiday planned by Hello Island. You dont nred to know anything as your Itenary is top info. Thank you once again we enjoyed every moment

April 21, 2025
Unprompted review
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Reply from Hello Island

Thank you so much for your lovely feedback. We’re so glad to hear you had the best holiday and that your Hello Island itinerary made everything easy and informative. It’s always our goal to take the stress out of planning so you can simply relax and enjoy every moment of your Thailand holiday.
We really appreciate your kind words and hope to help plan your next unforgettable trip again in the future.

Rated 5 out of 5 stars

Hello Island Experience

Everything was well planned and executed. Transfers were punctual. Vehicles were cleaned and in good condition. Our expectations w.r.t.the Resorts and hotels were highly met. I will highly recommend Hello Island to my family and friends.

April 16, 2025
Unprompted review
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Reply from Hello Island

Hi Ronald, thank you so much for your kind feedback. We’re happy to hear that everything was well planned and ran smoothly during your holiday. It’s great to know the transfers were punctual, the vehicles in top condition, and that the resorts and hotels met your expectations.
We truly appreciate your recommendation and look forward to assisting you or your loved ones with their next Thailand adventure through Hello Island.

Rated 5 out of 5 stars

We had the best time, thanks to Hello Island!

We had the absolute best time on your trip! It was an unforgettable experience filled with vibrant culture, delicious food, and breathtaking landscapes.
All thanks to the exceptional planning and support from -Hello Island. Every detail—from flights and transfers and hotel bookings. — Everything was handled seamlessly. The itinerary was well thought out, giving us the perfect balance of adventure and relaxation. Hello Island made it so convenient to travel all around Thailand.

We visited, Phuket, Phi Phi, Koh Samui and Bangkok, - every destination had something unique to offer. I highly recommend Hello Island when considering taking a trip to Thailand! By far one of my favourite places on earth...

May 2, 2025
Unprompted review
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Reply from Hello Island

Hi Marne, thank you so much for your amazing feedback. We're so happy to hear that your holiday to Thailand was such a memorable experience. It’s wonderful to know that the planning, flights, transfers, and hotels all ran smoothly and allowed you to fully enjoy every moment.
It was an absolute pleasure to be part of your journey, and we appreciate your recommendation.
We hope to welcome you back soon for another unforgettable trip with Hello Island.

Rated 5 out of 5 stars

Perfect Stressless Holiday!

Absolutely enjoyed a stress free holiday because of Hello Islands perfect arrangements! Can highly recommend them!!!
Thank you Hello Island!!!

April 15, 2025
Unprompted review
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Reply from Hello Island

Hi Jana, thank you so much for your enthusiastic feedback. We’re so happy to hear you had an stress-free holiday and that everything went smoothly thanks to our arrangements. At Hello Island, we love making travel to Thailand easy and enjoyable, and it means a lot to know you’d recommend us.
We truly appreciate your support — and hope to help plan your next Thailand holiday soon.

Rated 5 out of 5 stars

Remmert provided an absolutely amazing…

Remmert provided an absolutely amazing service! We were quite particular with our plans—requesting changes to the order of places, adding extra days, and including friends along the way—but he handled everything seamlessly. The service providers he works with were reliable and fantastic. Our hotels were in perfect, central locations close to markets, food stalls, train stations, and more. It was such a lovely, stress-free holiday thanks to all the thoughtful bookings he made for us!

May 5, 2025
Unprompted review
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Reply from Hello Island

Hi Nicole, thank you so much for your kind words. We’re so pleased to hear that you had a stress-free Thailand holiday and that the flexibility in your plans was handled just as you'd hoped. At Hello Island, we understand that every trip is unique, and our team is always happy to tailor each itinerary to fit our travellers' needs — even when changes come along the way.
We truly appreciate your feedback and hope to assist you again in the future.

Rated 5 out of 5 stars

Stress free holiday with Hello Island!

Booking with Hello Islands has been a dream.
Remmert and his team really delivers.
The hotels and the transfers where amazing. We had absolutely no stress at all.
The recommendations and digital travel book is set out perfectly.
We will definitely book again in the future.
I definitely recommend Hello Island for a stress free holiday!

April 16, 2025
Unprompted review
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Reply from Hello Island

Hi Alyssa, thank you so much for your wonderful feedback. We're so happy to hear that booking with Hello Island felt like a dream and that your Thailand holiday was completely stress-free.
We’re so glad you enjoyed your time in Thailand, and we truly appreciate your recommendation. We look forward to planning your next holiday.

Rated 5 out of 5 stars

Hello Island is the best travel agent.!!

Everything was very good planned. Nice list of suggestions to do. Love the Hello Island book with everyting in. Nice good accomodation. Hello Island very helpfull. Emails was answered very quickly. Thanks.

April 16, 2025
Unprompted review
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Reply from Hello Island

Hi Louise, thank you so much for your kind words. We're so glad you enjoyed the Hello Island Digital Travel Booklet and found the suggestions helpful. It’s great to hear that the accommodation, planning, and fast email responses made your Thailand holiday even more enjoyable.
We truly appreciate your feedback and hope to assist you again on your next holiday adventure.

Rated 5 out of 5 stars

Best service for an unforgettable holiday

Outstanding Service – An Unforgettable Phuket Holiday!

A huge thank you to Hello Island for planning the most incredible family holiday to Phuket! From flights and accommodation to excursions and transfers, every detail was handled with care and professionalism. The trip was stress-free and perfectly tailored to our needs.

We made unforgettable memories, and it wouldn’t have been possible without their expert planning and personal touch. Highly recommended for anyone wanting a seamless travel experience!

April 18, 2025
Unprompted review
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Reply from Hello Island

Hi Noeleen, thank you so much for your wonderful review. We’re so happy to hear that your family holiday to Thailand was such a memorable experience.
We’re so glad you made unforgettable memories in Thailand, and we truly appreciate your recommendation of Hello island. We’d love to assist you again on your next holiday.

Rated 5 out of 5 stars

We sincerely thank you for your outstanding service Remmet and the Hello Island team

We sincerely thank you for your outstanding service.
Our rooms were thoughtfully selected, the hotels that was booked for us was great!!!
All transfers (transport) that you arranged were perfectly punctual.
The travel booklet you provided was exceptionally well-prepared and informative. Flight bookings were seamless, and everything ran smoothly from start to finish.
We truly appreciate your efforts in making our trip to Thailand effortless and enjoyable. We will definitely recommend your services to others!

April 22, 2025
Unprompted review
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Reply from Hello Island

Hi Johan, thank you so much for your thoughtful feedback. We're so happy to hear that your holiday to Thailand was smooth and enjoyable from start to finish.
It was a pleasure for our team at Hello Island to assist you, and we truly appreciate your recommendation. We’d love to help you again with your next Thailand holiday.

Rated 5 out of 5 stars

Best Arranged Trip Ever!!!

We sincerely thank you for your outstanding service.
Our rooms were thoughtfully selected, the hotels that was booked for us was great!!!
All transfers (transport) that you arranged were perfectly punctual.
The travel booklet you provided was exceptionally well-prepared and informative. Flight bookings were seamless, and everything ran smoothly from start to finish.
We truly appreciate your efforts in making our trip to Thailand effortless and enjoyable. We will definitely recommend your services to others!

April 28, 2025
Unprompted review
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Reply from Hello Island

Hi Marlene, thank you so much for your wonderful feedback. We're so happy to hear that you had such a smooth and enjoyable experience during your Thailand holiday. It’s great to know everything met your expectations. We're especially glad the Digital Travel Booklet was helpful and that your flights and itinerary ran seamlessly.
Thank you for recommending Hello Island — we truly appreciate it and would love to assist you again in the future.

Rated 5 out of 5 stars

Hats off to HelloThailand!

Hats off to a very professional, competent, trustworthy Remmert Malan and his team. Remmert does not only arrange flights, accommodation, shuttles and ferry tickets - he goes way beyond that with practical, detailed, very useful information on just about everything you need to know for your Thailand stay. Above all, Remmert's response time, every single time, is truly remarkable. Look no further for the best travel service and the best travel prices!

April 12, 2025
Unprompted review
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Reply from Hello Island

Hi lizel, thank you so much for this incredible feedback. We truly appreciate your kind words and the trust you placed in Hello Island. Our team is passionate about making every Thailand holiday smooth, stress-free, and filled with great memories — so it’s wonderful to hear the detailed info and fast responses made a difference. We're so happy you had such a positive experience and can’t wait to assist you again in the future.

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