After booking my tickets with Hellotickets, I was concerned to read that some people considered the company to be a scam. I got in touch with them and they sent many emails to reassure me about the p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The concert was superb. The situation with delivery of the tickets only a few hours before doors opened, less so. If you were coming in from a distance, had to book hotel rooms, flights and the lik... See more
Company replied
I had a good experience. A bit nervewrecking that I got the real tickets just four hours before the koncert. Price/seating really ok.
Company replied
it was really good, the price and everything the only red flag was the fact that i needed wifi to be able to load the ticket. i understand why but maybe that was the only bad thing, besides that it wa... See more
Company replied
Company details
Written by the company
Find tickets for events in the United States and London at the best price. Broadway, NBA, concerts... Millions of tickets instantly available.
Contact info
Madrid, Spain
- hellotickets.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
superb service from hello tickets and a…
superb service from hello tickets and a brilliant experience would recommend this to anyone who loves American football and is coming to new york
November 14, 2026
Unprompted review
The fact I got tickets at all because…
The fact I got tickets at all because of your company. Thanks.
November 14, 2026
A very good ticket transfer process.
It was easy to choose the tickets and the transfer process worked perfectly from the email to my ticketmaster account. I would buy tickets tgis way again.
November 12, 2026
You make the process simple
You make the process simple. I receive the tickets immediately and was able to add them to my electronic wallet then just show up on to the show scanned the tickets and walked in. No fuss or stress and the show was worth it. Thank you!
November 8, 2026
No issues whatsoever and would…
No issues whatsoever and would definitely use Hellotickets again.
November 13, 2026
Unprompted review
Jack Savoretti
First time user off this site and super reliable , easy to process , great seat , Utillita Arena Cardiff .
November 13, 2026
Our experience in Madrid was great!
Our experience in Madrid was great! The tickets were amazing! We originally had trouble accessing the tickets but the help center was great and sent us new links for our amazing tickets!
November 8, 2026
Buyer beware
Buyer beware. I wasn't offered a preview and then tickets purchased. I also realised I could buy on official website for 1/3 of the cost. When I received confirmation I sent an email to cancel the tickets and received their standard email. It has been weeks, I have sent 5 emails requesting them to respond and now have asked my cc to create a fraudulent refund. Don't buy anything through this company they are a scam.
October 24, 2026
Unprompted review
The purchase of tickets was…
The purchase of tickets was straightforward and delivered when indicated.
November 12, 2026
The game and the city
November 7, 2026
Tickets received at least 2 weeks…
Tickets received at least 2 weeks before the gig, and were kept updated all the time, will definitely use hellotickets in the future
November 10, 2026
Unprompted review
Last minute Stevie ticket!
I made a last minute decision to try for a ticket to the legendary Stevie Wonder concert in Glasgow. I had an amazing seat and the cost of my ticket was the average ticket price. A fantastic show that will stay with me. Great communication and easy ticket access. I’d highly recommend Hello Tickets.
November 11, 2026
Unprompted review
Tickets arrived day before the event
Tickets arrived day before the event. No issues at all.
November 12, 2026
Very good service
Very good service, everything smooth without any complications.
November 11, 2026
Unprompted review
Reply from Hellotickets
Hello
We greatly appreciate your words.
We hope you will rely on us again in the future
Best regards
I’ve booked a Ticket for Stevie wonder…
I’ve booked a Ticket for Stevie wonder concert in London .
Despite the date on the booking it was the one I choose somehow they sent me another date tickets in the past . They didn’t give me money back and not answering at my emails.
Communication was the worst and they didn’t help me I had to go through my bank to get the money back.
No recommended at all
November 6, 2026
Unprompted review
All was good
All was good, always a pain converting tickets but this went as well as can be expected, great time at the game.
November 9, 2026
Reply from Hellotickets
Thank you for sharing your feedback, Thomas! We’re delighted to hear that you had a great time at the Miami Dolphins game.
We hope to see you again soon!
Mariana Y.
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