The process was super easy and convenient, especially since I travel and it’s not always easy for me to get in to see a doctor. I also liked how quickly I was able to get a prescription. That sai... See more
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Company details
- #34 of 45 best companies in Online Prescription Medication Vendor
- #6 of 6 best companies in STD Testing Service
About Wisp
Written by the company
Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery.
Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI ConsultationThe waiting room can wait
Written by the company

- Sexual + reproductive care online
- Get prescription treatment and holistic prevention for your most sensitive needs. That means affordable, accessible care for vaginal infections, herpes outbreaks, and STDs, plus pregnancy prevention and sexual wellness. Connect with a doctor and choose between same-day prescription pickup at your local pharmacy, or FREE delivery straight to your door. No appointments, no waiting rooms. Be heard, get care, feel better.
Contact info
United States
- 415.209.5810
- support@hellowisp.com
- hellowisp.com
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Rapid response
Symbol online survey about your symptoms. Rapid response. Greatly appreciated.
four wks out from seeing my gyno
I was able to take care of the problem without having to wait to see my gyno. I would have to wait 4 wks before I could see her.
Such a lifesaver once again
Such a lifesaver once again. Got medication within an hour sent straight to my pharmacy. Will continue to use wisp for my feminine needs!!
May use AI-assist with repliesRead more
Worst experience ever
I requested a zofran prescription at 12am and its past 1:00 pm and I've heard nothing back. Theres nothing fast about this place. It's advertised that a zofran prescription is fast and easy with a zofran prescription approved and sent within 1-2 hours but clearly that's not the case. It's frustrating and extremely disappointing. They have you pay before a doctor even reviews your request and your left waiting hours and hours with nothing, even waited 7 hours just to get a response back from a message I sent. I will never go through WISP again.

Reply from Wisp
I got prescribed the wrong antibiotic…
I got prescribed the wrong antibiotic and I am completely annoyed by this. This website is a scam and they just want your money. Just save your money and go to urgent care where they have people that are actually seeing you in person that can prescribe the appropriate medication that you need. I filled out all of the questionnaires and sent in lab results confirming a ureaplasma overgrowth and the doctor prescribed an antibiotic for UTI. Just giving out antibiotics like it’s candy is NOT ok.

Reply from Wisp
Wisp is very thorough
Wisp is very thorough in is history taking and asking of pertinent questions, even providing space for you to give any information you feel would be helpful.
Always order from here
Always order from here . Fast service & everything check out ! Love this site
i’m sorry but i have to be honest
i’m sorry but i have to be honest . while everyone was kind in their responses.. serious lack of communication. i told the support person and provider twice i had to have a certain bc pill / wrong one was still called in. had to wait awhile too to have a response the first time . luckily i got the right one . i hate also having to repeat the same info time and again … shouldn’t have to i’m an established client . overall everyone is kind though.

Reply from Wisp
The experience was very easy and fast
The experience was very easy and fast. Highly recommend!
I really like this service
I really like this service. I felt like I was really heard. Everything is really quick too. I was able to pick up my medicine from the pharmacy the following day. No complaints.
Watch out for the bait and switch
My experience was related to the birth control pill. Fairly standard stuff, there are numerous online providers. I used Wisp, because I thought the medication was included in the cost. They do a good job promoting "No hidden fees" and "Free delivery". They made it sound like it was an option to have it sent to a pharmacy. Needless to say, my basic birth control pill was not included in the price. I have a feeling this happens more often that not. Then, the prescription they sent was not covered by my insurance, because the prescribing doctor was not covered by my insurance. Waste of time and money.
On a side note, most birth control prescriptions are for a full year. If the medication isn't included in the cost, why would I pay Wisp $30 every 3 months, to write a new prescription?

Reply from Wisp
The whole procedure was quick and…
The whole procedure was quick and efficient and I got what I needed. Thank you, Dr. Allen.
It sucks
It sucks. It's been a week and my pharmacy still has no prescription on file... they can transfer to any pharmacy if it's that hard... they keep telling me that i'm in the queue...

Reply from Wisp
So easy to get the prescription you…
So easy to get the prescription you need. Service was quick and I got the answers I needed the only downfall was I was hoping to get birth control as well and when I said yes to seeing about getting it nothing was ever related to me about it
Never sent my prescription!!!
Never sent my prescription!!!! Charged but never sent to pharmacy!

Reply from Wisp
Excellent service—so far
Excellent service—so far, they have helped me a great deal, and they are very professional.🥹❤️🙏🏻
So quick and easy
Process to request, pay, and receive my prescription was quick and simple. I didn’t have to jump through any hoops.
I got the extra strength OMG cream and…
I got the extra strength OMG cream and it literally did nothing. Everything felt exactly the same. I didn’t feel any sort of sensation. Just nothing. Do not waste your money.

Reply from Wisp
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