Wisp Reviews 11,029

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,910 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its ease of use and efficiency, highlighting how simple it is to obtain prescriptions and access care without the usual hassle of traditional doctor visits. Many appreciate the quick turnaround times for prescriptions and the convenience of resolving issues promptly, even on weekends. People often describe the process as seamless and respectful, making it an excellent option for those with busy schedules or specific healthcare needs. However, some people were dissatisfied with certain aspects, particularly regarding response times, with a few experiencing long waits for replies or prescription approvals. There were also instances where customers felt the product information was unclear or that there were discrepancies with the products received. Additionally, some reviewers expressed concerns about pricing and felt that the cost of services or products was not always transparent or consistent.

What people talk about most

Service

Consumers find service to be positive, often highlighting excellent communication and fast responses, with... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the platform's ease of use,... See more

Product

Users describe ambiguous interactions with product. Many customers appreciate the ease of access to... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the fast service, with some... See more

Price

People report ambiguous experiences with price. Many customers express dissatisfaction, citing hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process was super easy and convenient, especially since I travel and it’s not always easy for me to get in to see a doctor. I also liked how quickly I was able to get a prescription. That sai... See more

Rated 5 out of 5 stars

I love using wisp. It’s quick and easy to use and great for busy people with busy schedules. I hate going to the doctor and sitting in the waiting room when I know what’s wrong and know what treatment... See more

Rated 5 out of 5 stars

This was hands-down one of the easiest and most efficient healthcare experiences I’ve had. I knew exactly what I needed for my infection, and the process to get antibiotics was quick, straightforw... See more

Rated 5 out of 5 stars

I had been with Twentyeight Health for a few years and to my disappointment found out that they were charging me a premium rate which I had never signed up for so I cancelled my membership with them a... See more


Company details

  1. #34 of 45 best companies in Online Prescription Medication Vendor
  2. #6 of 6 best companies in STD Testing Service

About Wisp

Written by the company

HiSmile

Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery.

Take Symptoms Quiz

Shop Birth Control

Shop BV

Shop Yeast Infection

Shop UTI

Shop Cold Sores

Shop Genital Herpes

Online STI Consultation

The waiting room can wait

Written by the company

Sexual + reproductive care online
Get prescription treatment and holistic prevention for your most sensitive needs. That means affordable, accessible care for vaginal infections, herpes outbreaks, and STDs, plus pregnancy prevention and sexual wellness. Connect with a doctor and choose between same-day prescription pickup at your local pharmacy, or FREE delivery straight to your door. No appointments, no waiting rooms. Be heard, get care, feel better.

Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
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Rated 5 out of 5 stars

Fast,reliable site!

Fast,reliable site!! Women r very kind and understanding,so nice not to hav to physicaly go to doctor,especialy when u already know wats wrong. Iv orderd meds from them numerous times through out the years!!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

I was contacted by Victoria and Jimmy from the Patient Success team. They were very patient and helpful during my time of stress while trying to get my medication as soon as possible. I had issues with the pharmacy and got conflicting texts from Wisp and the pharmacy. Wisp was very helpful and grateful for their guidance.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I was out of town when I realized that…

I was out of town when I realized that I was getting a UTI. I didn't have access to my normal PCP but needed to get my meds quickly. I saw an add for Wisp on Facebook and decided to give it a try. The whole signing up process was super simple and easy. I was able to write out my symptoms and usual antibiotics that work for me to the doctor and within the hour they had my meds ready to send to the pharmacy. It was extremely convenient for me and saved me an expensive trip to the ER because all of the Urgent Cares in town were closed for Easter.

April 5, 2026
Unprompted review
Rated 3 out of 5 stars

The pill did what it was supposed to do…

The pill did what it was supposed to do but my hormones were off the chart. The hair on my face grew rapid! My joint pains were horrible. And everything else that comes with bad PMSing.

March 22, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at support@hellowisp.com.

Rated 1 out of 5 stars

I never tried the antibiotic they…

I never tried the antibiotic they prescribed I usually do amoxicillin. It did not work for me now I can’t get treatment that I know works

April 1, 2026
Wisp logo

Reply from Wisp

Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at support@hellowisp.com.

Rated 1 out of 5 stars

No responses for days cancels…

No responses for days cancels medication’s without notifying anybody very unprofessional

April 2, 2026
Wisp logo

Reply from Wisp

Hi there! We appreciate feedback and strive to provide prompt, reliable support across all channels. Our team works to respond to inquiries quickly and provide thorough information. For more details on what to expect from our support team, please check out our Help Center by searching “What is Wisp's contact information?”, or reach out to our support team at support@hellowisp.com.

Rated 5 out of 5 stars

Great company all in all

Great company all in all. I’ve been a customer with wisp for about 3-4 years now and I’ve never had any issues with pricing, medication, tests etc. A literal doctor visits just a click away. As a woman I don’t feel uncomfortable talking about anything as I do within in-person clinics and I am met with valuable information and support from my care team. I have recommended wisp to so many of my family members and friends as it really is a great company. I ordered medication for a recent issue and was able to pick up the prescription the next day. It’s always been a smooth and easy transition whenever I needed anything on the spot with wisp. I will continue coming back!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

The OMG cream is…Oh MY gosh

The OMG cream is…Oh MY gosh! Something I want to keep secret so they don’t run out, but this is truly a topic worth discussing! My closest friend and I share our thoughts on sexual matters, both healthy and unhealthy, and I have genuinely convinced her to try this cream! Historically, men have had various aids to enhance their performance. As for women, we are often expected to simply be available and patient. With increasing stress, numerous hormonal influences, and heightened scrutiny than ever before, I was introduced to OMG Cream, and it has significantly transformed my desire for intimacy, my willingness to explore new experiences, and it has proven to be a remarkable sensation for my partner as well! If you have any doubts, set them aside; if you are intrigued, give it a try! It is absolutely worth the investment, darling! I intend to use OMG cream indefinitely!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate that it didn't require a video call

based on my research on reddit perimenopause I was interested in estradiol patches and progesterone. did the online medical questionnaire and didn't have to have a video call. prescriptions called in later that day and I picked them up 2 days later, feeling better already. I appreciate that no video call was required because of being autism-spectrum, small talk and showing up for a video call can be exhausting, I was glad I could just enter my information and get care through answering questions in a survey/questionnaire medical form.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

No transparency, untrustworthy brand

I ordered the generic Yaz birth control and was sent Jasmiel, I thought it was strange that Wisp wouldn’t give customers the information on what birth control they would actually be receiving, but I shrugged it off and took the medication. My second refill just arrived, and it’s an entirely different brand, this one doesn’t even have a medication name. It seems like Wisp just randomly switched what I was taking to a cheaper version for their benefit. Emailed customer support and they basically said “yup, that’s right!” This company is sketchy and unreliable, I would advise against using their services.

April 6, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 1 out of 5 stars

It didn’t work

It didn’t work

March 7, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at support@hellowisp.com.

Rated 5 out of 5 stars

Convient

Always the best and quick experience. Definitely recommend for the convenience. Also their wipes are awesome.

April 1, 2026
Rated 1 out of 5 stars

Slow Response

Used for year supply of medication when I lost insurance and they refused to contact the pharmacy who was only dispensing 90 day supply even tho I told them I live overseas and only visit twice per year for my healthcare. Didn’t refund me either

March 13, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com.

Rated 5 out of 5 stars

Makes birth control easy to assess

Making birth control easy to assess to truly so appreciated. The care options wisp has for women that are not only convenient but effective and affordable is wonderful. Thank yall for helping women ❤️

April 5, 2026
Unprompted review

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