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TotalAV Reviews 136,316

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,801 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective in protecting their systems, speeding up their devices, and cleaning their PCs. Many appreciate the comprehensive features, including antivirus scans, VPN options, and clean-up tools, which are often described as easy to use and efficient. However, some people mentioned issues with the app, particularly regarding its fluency across multiple devices and difficulties with subscription renewals. A few customers also expressed concerns about the pricing, feeling that they were prompted to purchase additional products after renewing their initial subscription.

What people talk about most

User experience

People report positive experiences with user experience. Many customers find the software very easy to use... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in making their laptops... See more

Application

Consumers find the app experience to be ambiguous. While some reviewers praise the app as a "super good app"... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found the product to be a reliable and... See more

Service

Clients share positive opinions on service, with many expressing satisfaction with its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thank you for your genius product. Unfortunately, I am 82 years old and not a regular computer user. I realised at that moment that I had inherited a virus; my moments of chaos began. After 3 days o... See more

Rated 5 out of 5 stars

Hello, used ORANGE av for about 2 years, no probleme. Last week, with no warning, Orange was uninstalled from my P.C. with no warning. PANICK !!!! Thankfully, TOTAL was available ( free version for n... See more

Rated 5 out of 5 stars

After trying other ad blockers, several years ago I tried Totaladblock. Yes, it cost money but it works better than anyother ad blocker. I have it on my phones and other lap top. Speeds up my day, for... See more

Rated 5 out of 5 stars

I love this software. Not only does it real-time protection, webshield, and threat intelligence.. you can do a quick scan or a full system antivirus scan, quarantine any malware found, offers many dif... See more


Company details

  1. #80 of 336 best companies in Software Company
  2. #6 of 8 best companies in Computer Service
  3. #15 of 31 best companies in Computer Software Store
  4. #20 of 78 best companies in Software Vendor
  5. #2 of 16 best companies in VPN Service

About TotalAV

Written by the company

Get Total AV

Award-Winning Antivirus & Security Software

Real-Time Protection from Viruses, Malware & Online Threats

A global security technology company providing hassle free cybersecurity for our users. Premium users can benefit from an extensive anti-malware database which provides advanced real-time protection ensuring full protection from harmful threats and viruses. Our antivirus is trust by millions of people across the globe.

We are one of the fastest growing antiviruses on the planet. Our initial focus was on developing an industry leading antivirus, since then we have developed an array of security tools to provide a fully comprehensive security capable of preventing even the most advanced cyber-crime attacks.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

136K reviews

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Rated 5 out of 5 stars

Best

"TotalAV offers a fantastic balance of security and performance. Its real-time protection is top-notch, and I love the additional features like the built-in VPN and AdBlock. It runs quietly in the background without slowing down my system. The 'System Tune-up' tool also helped clear out a lot of junk files. It’s definitely worth the investment for full device protection."

May 5, 2026
Rated 5 out of 5 stars

Total AV reliable and quick

Total AV reliable and quick. Total Av is always ready and catches things before you realize they are even they. It not only works well on the computer but it is nice to know it is there for the phone or your tablet too. Keep improving with the new technology and making it stay easy to use and follow.

April 27, 2026
Rated 4 out of 5 stars

was easy to get through

was easy to get through, but as soon as i subsicribed a new screen appeared asking me to upgrade. Confusing, i just paid then you are asking for funds again, looks like the first payment didnt go through, although it had.

May 4, 2026
Rated 1 out of 5 stars

80% offer was not honoured

I cancelled my subscription as the price kept going up and I was never notified of the increase. After cancelling, they made an offer of 80% off to continue which I accepted. They then took the same amount as before from my account, no reduced rate.
I emailed them immediately complaining and asked for a refund.
I've heard nothing, so I've cancelled it again and will not be renewing it this time.

April 25, 2026
Unprompted review
TotalAV logo

Reply from TotalAV

Hello Jackie,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

Rated 5 out of 5 stars

So far so good

So far so good. I've only had it for a week. It's one stop shopping for me. I'm sure that their anti-virus/malware is as good as anyone's. I was looking for quick total scan and TotalAV has it. I was also looking for a clean disc function included in the base program and TotalAV has it.

May 4, 2026

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