For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Experience with Henry Schein has been excellent. Our local rep Anne Mcdougall is amazing . My go to for any items I cannot source as Anne knows products inside out . Always kept up to date on any o... See more
Company replied
Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can alw... See more
Company replied
Our rep Sally Dawson has always been and continues to be a fantastic support to both myself as Practice Manager and to the entire team. Nothing is ever too much trouble for her. Sally consistently g... See more
Company replied
Company details
Written by the company
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
At Henry Schein, we offer comprehensive support for dental professionals at every stage of their career
Written by the company
- Dentally
- Streamline your day-to-day practice workflow with Dentally – the cloud-based practice management software that brings together clinical, practice admin, and patient experience features, so you can run your dental practice with confidence.
- Henry Schein Equipment Services
- Futureproof your practice and protect your equipment investment with our Equipment Services and Solutions. From finance options and our Advance rebate scheme to ongoing repairs and servicing, our Equipment Specialists and qualified engineers are on hand to help you get the most out of your equipment for years to come.
- Henry Schein Practice Sales
- Take the stress out of buying or selling your dental practice with support from Henry Schein Practice Sales, with dedicated experts on hand to advise and guide you through everything from buying your first practice to preparing for retirement.
- Henry Schein Dental Recruitment
- Fill a vacancy in your dental practice, explore new opportunities, or secure your dream position with access to exclusive job opportunities and candidates through Henry Schein Dental Recruitment, helping you find the perfect match for your unique needs.
- Optident
- Discover Optident’s range of high-quality products, including White Dental Beauty tooth whitening solutions, plus their selection of specialised dental courses and workshops designed to optimise practice growth.
- Biohorizons Camlog
- Elevate your dental practice with Biohorizons Camlog’s comprehensive range of premium dental implants, prosthetic solutions, tissue regeneration products, and digital dentistry solutions, designed to simplify workflows and improve patient care using advanced implant solutions and restorative technologies.
Free delivery on orders over £50
Plus, a dedicated account consultant
Whether you’re a new or long-standing Henry Schein customer, you can enjoy free delivery on all online orders over £50. No code needed: simply add your goods to your basket and we’ll do the rest – for ease and convenience without the additional cost.
Plus, as a Henry Schein customer, we will allocate your practice a dedicated consultant to provide expert tailored advice on products and services to help guide your business towards success.
Contact info
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, United Kingdom
- 0800 023 2558
- info@henryschein.co.uk
- henryschein.co.uk
The Trusted Partner Report
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wish I could give 6 Stars to Chris…
I wish I could give 6 Stars to Chris Kriek!
We recently had a new Sirona Dental Chair fitted at one of our practices.
Chris handled everything! From initial quote, to survey, drawings, checking the services to the chair were in the right spot etc etc…everything!
We are very pleased! Thank you Chris!
September 19, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your kind words! We’re delighted to hear how smoothly everything went with your new Sirona Dental Chair installation. Chris will be thrilled to know his attention to detail and support made such a positive impact on your experience.
Roxanne is super helpful and an amazing…
Roxanne is super helpful and an amazing rep for Henry schein. She’s so approachable and always there to answer questions
September 4, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your feedback! We’re delighted to hear that Roxanne has been so helpful and approachable, and that she’s been able to support you with any questions. We’ll be sure to share your kind words.
First class service
We have been working with Henry Schein Dental for many years, and the service we receive from Hilary McGarry is truly outstanding. She handles any queries promptly and efficiently, and is always available to provide support when needed. Hilary regularly reviews our costs to ensure we continue to receive excellent value in a competitive market. It's this high level of personal service that keeps us loyal to Henry Schein.
September 24, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback and for your continued loyalty over the years. We’re delighted to hear that Hilary has provided you with such first-class service and support. Your recognition of her dedication and care will mean a great deal to her and to all of us at Henry Schein. We truly value your partnership and look forward to continuing to support you.
Andy lane is amazing
Andy lane is amazing, great service always there when we have questions
September 23, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re so pleased to hear that Andy has been able to support you with great service and is always there to answer your questions. We’ll be sure to share your feedback with him.
I am delighted with my Intra Oral…
I am delighted with my Intra Oral Scanner purchase from Henry Schein. Debs and Laura made the trip to my practice to give some help and advice and demo some scanners. They both put me at ease and weren’t pushy at all and this helped me with my final decision. Many thanks again!!
June 27, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for sharing your experience! We’re delighted to hear how pleased you are with your new Intra Oral Scanner. It’s great to know that Debs and Laura were able to support you with helpful advice.
Always the best service
Andy Lane has been our rep for years now, he is always so helpful, so efficient and knowledgeable. Andy has helped me with many phone calls and issues and is always there ready to help! Couldn’t ask for better service and would give more stars if I could - thank you!
September 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re delighted to hear how much you value Andy’s support, efficiency, and knowledge over the years. It’s great to know he’s always been there to help whenever needed - we’ll be sure to share your kind words with him.
I order for stretton dental practice…
I order for stretton dental practice and contact Chloe savage for our orders. She is quick at replying, helpful and great. Never had any issues, would definitely recommend contacting her for any orders.
September 18, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind feedback! We’re so pleased to hear how much you value Chloe’s support and the reliable service she provides for your orders. We’ll be sure to pass your lovely comments on to her.
Love Amy Dagnall
Love Amy Dagnall, she is the bestest rep.
Thanks Henry Schein for your great service through Amy.
August 1, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re delighted to hear how much you value Amy’s support and the great service she provides. We’ll be sure to share your kind words with her.
Dominie is just the best
Dominie is just the best! We are setting up a squat practice and we couldn’t have asked for a better rep to help us. Dominie was very knowledgeable and very patient as she spent the best part of a day with our team helping us navigate what we needed. She has been available when we’ve needed her expertise and she is well connected with other reps in the profession and kindly referred us to colleagues she knew to guide us on specialist equipment. We are very grateful. (Tranquil Dental)
September 17, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re so pleased to hear how much Dominie has supported you in setting up your squat practice. Her knowledge, patience, and willingness to connect you with colleagues truly show her dedication, and we’re delighted she could make the process smoother for your team. We’ll be sure to share your kind words with her.
Henry Schein needs clones of Callum
Henry Schein needs clones of Callum. He is an asset for them and you can rely on him for any query.
July 16, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re delighted to hear how much you value Callum’s reliability and support. He truly is an asset to our team, and we’ll be sure to share your kind words with him.
Very happy with the excellent service…
Very happy with the excellent service provided by Roxanne at Henry Schein. She has been very helpful since our first meeting. We had official launch event of our practice and Roxanne helped us through out. Can’t thank enough to her and Henry Schein for all that support.
September 13, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re so pleased to hear how much Roxanne has supported you from the very beginning, including at your practice launch event. Your kind words mean a lot, and we’ll be sure to share them with her and the team.
New Surgery Install
We have recently had a new surgery designed by Callum at Henry Schein and received an excellent level of service. He liaised directly with our builders to make sure all the services were installed correctly and in time for our installation. I would not hesitate to recommend Callum.
August 1, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re delighted to hear that Callum provided such excellent service in supporting your new surgery design and installation. It’s great to know his coordination with your builders helped ensure everything went smoothly. We’ll be sure to share your kind words with him.
Our smilers rep was Danielle Evans and…
Our smilers rep was Danielle Evans and has been extremely helpful with my smiler and reveal cases especially because the first cases are always more tricky to get through. Thank you!
August 1, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind feedback! We’re so pleased to hear how much Danielle has been able to support you with your Smilers and Reveal cases, especially in helping guide you through those first ones. We’ll be sure to pass your thanks on to her.
We have been a customer of Henry Schein…
We have been a customer of Henry Schein for many years.
we have received an excellent service from Henry Schein(MARK WRIGHT) which has been our Rep since we started using it. whenever we had any queries and question regarding any products, he has always been very helpful.
its all thanks to Mark*****
September 5, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re delighted to hear that Mark has supported you so helpfully throughout your many years with Henry Schein. Your kind words are a real testament to his dedication, and we’ll be sure to share them with him.
Well done!
It's good to see a company bringing innovative and different offerings to the endodontic market. Jessica Boast is a likeable, upbeat and attentive representative who quickly finds solutions to my problems.
September 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re delighted to hear you value our innovative offerings in the endodontic market and that Jessica’s upbeat and attentive support has made such a difference. We’ll be sure to pass your kind words on to her.
Writing this review as I feel like…
Writing this review as I feel like we’ve had outstanding help and advice over the last year or so from Danielle Evans. I really feel like she’s always gone above and beyond, is always responsive and has made every effort to help whenever we’ve had a query! Thanks Danielle, keep up the excellent work!!
September 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re so pleased to hear how much you’ve appreciated Danielle’s support over the past year. It’s great to know she’s been so responsive and consistently gone above and beyond to help. We’ll be sure to share your kind words with her.
Mark wright is amazing
Mark wright is amazing. I have been in the game for 18 years now and mark has always been the best thing about Henry schein. His knowledge is second to none long may our working relationship continue
August 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re delighted to hear how much you value Mark’s knowledge and long-standing support over the years. Your kind words are a real testament to his dedication, and we’ll be sure to pass them on to him.
Roxanne was ever so helpful with my…
Roxanne was ever so helpful with my requests. Very informative and knowledgeable.
October 2, 2024
Unprompted review
Reply from Henry Schein UK
Thank you for your kind feedback! We’re delighted to hear that Roxanne was so helpful and informative in supporting your requests. We’ll be sure to share your lovely comments with her.
Working with Chloe Savage is a delight
Working with Chloe Savage is a delight, she is quick to respond to enquiries and ensure she gets you the best price possible. In person, Chloe is friendly and professional and a well of knowledge. Always a pleasure to interact with.
September 2, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re so pleased to hear how much you enjoy working with Chloe and that her responsiveness, professionalism, and knowledge have made such a positive impact. We’ll be sure to share your lovely feedback with her.
Roxanne from Optident had for many…
Roxanne from Optident had for many years been a source of information for new and old products, and had always looked after us both, giving the best deals and best customer service! Totally a 5 star!!!
September 12, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re delighted to hear that Roxanne has supported you so well over the years with her knowledge, great service, and commitment to finding the best deals. We’ll be sure to pass along your kind words to her.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.