For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... See more
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Review summary
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Reviews shaping this summary
Experience with Henry Schein has been excellent. Our local rep Anne Mcdougall is amazing . My go to for any items I cannot source as Anne knows products inside out . Always kept up to date on any o... See more
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Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can alw... See more
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Our rep Sally Dawson has always been and continues to be a fantastic support to both myself as Practice Manager and to the entire team. Nothing is ever too much trouble for her. Sally consistently g... See more
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Company details
Written by the company
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
At Henry Schein, we offer comprehensive support for dental professionals at every stage of their career
Written by the company
- Dentally
- Streamline your day-to-day practice workflow with Dentally – the cloud-based practice management software that brings together clinical, practice admin, and patient experience features, so you can run your dental practice with confidence.
- Henry Schein Equipment Services
- Futureproof your practice and protect your equipment investment with our Equipment Services and Solutions. From finance options and our Advance rebate scheme to ongoing repairs and servicing, our Equipment Specialists and qualified engineers are on hand to help you get the most out of your equipment for years to come.
- Henry Schein Practice Sales
- Take the stress out of buying or selling your dental practice with support from Henry Schein Practice Sales, with dedicated experts on hand to advise and guide you through everything from buying your first practice to preparing for retirement.
- Henry Schein Dental Recruitment
- Fill a vacancy in your dental practice, explore new opportunities, or secure your dream position with access to exclusive job opportunities and candidates through Henry Schein Dental Recruitment, helping you find the perfect match for your unique needs.
- Optident
- Discover Optident’s range of high-quality products, including White Dental Beauty tooth whitening solutions, plus their selection of specialised dental courses and workshops designed to optimise practice growth.
- Biohorizons Camlog
- Elevate your dental practice with Biohorizons Camlog’s comprehensive range of premium dental implants, prosthetic solutions, tissue regeneration products, and digital dentistry solutions, designed to simplify workflows and improve patient care using advanced implant solutions and restorative technologies.
Free delivery on orders over £50
Plus, a dedicated account consultant
Whether you’re a new or long-standing Henry Schein customer, you can enjoy free delivery on all online orders over £50. No code needed: simply add your goods to your basket and we’ll do the rest – for ease and convenience without the additional cost.
Plus, as a Henry Schein customer, we will allocate your practice a dedicated consultant to provide expert tailored advice on products and services to help guide your business towards success.
Contact info
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, United Kingdom
- 0800 023 2558
- info@henryschein.co.uk
- henryschein.co.uk
The Trusted Partner Report
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Absolutely amazing as always!!
Absolutely amazing as always. As a clinic we have worked with Henry Schein for a very long time and have always had outstanding service. Tom Guy our Optident rep is as always amazing and super helpful. Super speedy with orders and his product knowledge is absolutely phenomenal. Thank you guys:)
October 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve continued to receive outstanding service from the team over the years. It’s fantastic to know that Tom has been such a great support - we’ll be sure to share your kind words with him.
Cheryl is always so helpful and…
Cheryl is always so helpful and knowledgeable on the products and services offered. Always quick to respond and has given me helpful tips on budgeting along the way
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re delighted to hear that Cheryl has been so helpful and knowledgeable in supporting you. It’s great to know her quick responses and budgeting advice have made a difference. We’ll be sure to share your kind words with her.
Great company and products
Great company and products. Tom Guy is always so helpful and approachable too. He's helped me numerous times with general advice, events and facilitating networking. An asset to the team!
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with our products and service. It’s fantastic to know that Tom has been so helpful and approachable - we’ll be sure to share your kind words with him.
Outstanding service
I have been a client of Henry Schein for the past seven years. They are nothing but excellent. All orders are shipped very quickly, and the website is easy to navigate. Special shout-out to Tom Guy! He is always there to help me out with any query I may have! Outstanding service!
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback and for being a valued client over the past seven years! We’re delighted to hear that you find our service reliable and our website easy to use. We’ll be sure to share your kind words with Tom.
Richard Dunne from Henry Schein has…
Richard Dunne from Henry Schein has provided excellent customer service for our practice. He is professional, reliable and nothing is too much trouble.
October 20, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for sharing your feedback! We’re so pleased to hear that Richard has provided such excellent service and support to your practice. His professionalism, reliability, and dedication to helping our customers truly reflect the values we uphold at Henry Schein.
We’ll be sure to pass along your kind words to Richard!
Dental Technology & Loupes experts
Last year, our practice invested in the Ulticlean 500L Dental Scaler & Air Polisher, which was installed by Richard Dunne, who took the time to explain and walk me through it's features. I am so pleased to report it has been an absolute lifesaver and has enhanced my cleaning experience as a hygienist. Richard has also been very helpful and knowledgeable in responding to our questions and when ordering parts for our kit.
I have also decided to personally invest in Dental Loupes from Henry Schein, which I love. Not only are these excellent from an ergonomic standpoint, but they've enabled me to be so precise in my cleaning, I don't miss any tartar or staining anymore! Thanks, Henry Schein!
October 9, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share such wonderful feedback. It’s great to know that both products have made a real difference to your precision, comfort, and overall experience.
We’ll be sure to pass along your kind words to Richard - his knowledge and care are a great example of the service we strive to deliver at Henry Schein.
Excellent company
My business have been working with Henry Schein since I bought the practice in 2019. They’ve been excellent and helpful throughout.
Most recently they’ve supplied us with an Aquacare system via their rep, Richard Dunne who was punctual, covered everything we needed and arranged for the supply of the system and training. Would highly recommend.
August 1, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share your experience and for your continued trust since 2019. We’re delighted to hear that you’ve received excellent service over the years and that Richard provided such professional support with your recent Aquacare system installation and training.
Richard Dunne
Richard Dunne is amazing at his job. Whatever we need, I can ask him and he responds instantly and gets it ordered for us. Very helpful and professional service and goes out of his way to assist!
September 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback! We’re delighted to hear that Richard has been so responsive and helpful in supporting your practice.
Roxy the superstar
Roxy has been great to deal with, very accommodating, friendly and honest. Always a pleasure when she gets in touch.
October 10, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re so pleased to hear that Roxy has been such a pleasure to work with and that you value her friendly and honest approach. We’ll be sure to share your lovely feedback with her.
Excellent service
Excellent service. Roxanne is always friendly and quick to answer to enquires. Thank you for your help!
October 10, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re delighted to hear that Roxanne has been so friendly and quick to assist with your enquiries. Your kind words will mean a lot to her and the whole team – thank you for taking the time to share your experience!
We’ve always had a great experience…
We’ve always had a great experience with Henry Schein, and in particular, Cheryl deserves special mention. She’s consistently friendly, reliable, and incredibly helpful - always on hand to answer any questions and quick to offer support whenever it’s needed. Cheryl keeps in regular contact, making sure we’re up to date with the latest offers and product information, which makes everything so much easier on our end
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for taking the time to share your experience. We’re delighted to hear that Cheryl has provided such consistent, reliable support and that she’s helped make things easier for your practice.
Cheryl is the best!
Cheryl is amazing, nothing is ever a problem and she is always so quick to respond, she is happy to help with anything we need and we are very lucky to have her as our rep!
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re thrilled to hear how much you appreciate Cheryl’s support. Her responsiveness, positivity, and dedication to helping our customers truly reflect the values we’re proud of at Henry Schein.
Been using Henry schein for stock for a…
Been using Henry schein for stock for a while now and Cheryl is always on hand if I need any help or advice. Always great to have a catch up when she comes to the practice and always keeps me right with all the offers.
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for sharing your experience! We’re delighted to hear how much you value Cheryl’s support and the relationship she’s built with your practice.
Roxanne is excellent
Roxanne is excellent! Always happy to help with anything needed and responds promptly to any queries, nothing is to much to ask , highly recommend
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re delighted to hear how much you appreciate Roxanne’s support.
Quick ordering
When ordering our stock, I always message Roxy the rep. She is brilliant at her job and she always makes sure everything is done quickly and smoothly. Roxy will message us with any offers that are on currently, which is also very helpful!! We are overall very happy with our experience.
Ryton dental - Sarah
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share your feedback! We’re so pleased to hear how much you value the support Roxy provides. Her efficiency, attention to detail, and proactive communication truly reflect the care we aim to deliver at Henry Schein.
We have been customers of Henry Schein…
We have been customers of Henry Schein for over 7 years. The service provided by Cheryl (our rep) is second to none - nothing is a bother. The wider team are equally as great.
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your continued loyalty over the past seven years. We’re delighted to hear that Cheryl and the wider Henry Schein team have provided the service and support you can always rely on.
We had a fantastic experience working…
We had a fantastic experience working with Cheryl Russell from Henry Schein! She went above and beyond to help us find the best deals on our dental supplies, taking the time to understand our needs and budget. Cheryl was patient, professional, and incredibly knowledgeable, she made the ordering process smooth and stress-free.
Highly recommend!
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your lovely feedback! We’re delighted to hear that Cheryl provided such exceptional support and made your ordering experience smooth and stress-free.
Always had good service from Henry…
Always had good service from Henry Schein, been using them for over 20 years.
Cheryl is always helpful if we need anything & good at keeping us informed of new products/discounts etc.
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your loyalty and kind words. We’re delighted to hear that you’ve received great service from Henry Schein over the years, and it’s wonderful to know that Cheryl continues to provide the helpful support and updates you value.
Ashley PM
Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can always rely on Cheryl to provide support and reassurance whenever needed if there is an issue with equipment or an order, Cheryl works hard to sort it out for us.
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear how much Cheryl’s support has meant to you over the years. Her dedication to resolving issues quickly and providing reassurance truly reflects the values we strive for at Henry Schein.
Reliable representative
Over many years our experience of Henry Schein has been enhanced by the service which Hilary has delivered. Hilary has kept us informed of new materials and treatments. When we have had problems with equipment or orders, Hilary has worked hard to resolve the issues.
October 3, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share your experience. We’re so pleased to hear that Hilary has consistently provided the reliable, attentive service you’ve come to expect from Henry Schein. Keeping our customers informed and supported is at the heart of what we do, and it’s wonderful to know that Hilary’s commitment has made such a difference to your practice.
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