Been a client of Herbal Apothecary for over 20 years. Products are brilliant and they have worked very hard to keep up to date with modern times without losing sight of quality, customer service and... See more
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Such a lovely brand customer service is top notch . The response on time my package came intact, well packaged, clean thank you .
Very helpful and responsive company with a great range of high quality herbal products at competitive prices. Delivery is usually fast. Rarely any problems but once when there was an issue with a slow... See more
Company replied
This is my second time purchasing from Herbal Apothecary and once again I’m very impressed. They were very responsive on queries prior to my ordering and quick to get back on deliver and tracking quer... See more
Company replied
Company details
Written by the company
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Contact info
3b Enterprise Way, YO22 4NH, Whitby, United Kingdom
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
4.6
Excellent
542 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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Delivery was fast and smooth
Delivery was fast and smooth. Easy to order online especially for people in their 60s onwards.
February 10, 2025
Product was old almost no taste and…
Product was old almost no taste and instead of 500g I get 272 so yeah...
February 17, 2025
Very fast and efficient delivery.
February 13, 2025
You use the worst courier he never delivers to your door have complained to the company many times always go looking for where my parcel might be when i recieve a delivery message
As a company your service is ecxellent but the courier service is really bad since you started using ecommerce the parcels are left anyway in the building he has never delivered to number 32
February 10, 2025
Excellent service and excellent herbs
Excellent service and excellent herbs. And very fast service.
February 3, 2025
Excellent service :-)
February 6, 2025
I've used Herbal Apothecary for many…
I've used Herbal Apothecary for many years. I find them always reliable. Their products are top quality , yet price competitive. Recommended
February 5, 2025
My main go to herbal supplier
My main go to herbal supplier with a fair price and really good quality products.
Had a hiccup with packaging of a dried herb recently where the bottom of the pack wasn't sealed so the whole content of the bag landed. So just a warning check the bags before you shake it, haha.
January 31, 2025
My first experience with The Herbal…
My first experience with The Herbal Apothecary.. found them to be really helpful and efficient.
My account was opened quickly, my order came speedily.
Really happy, would definitely recommend!
January 30, 2025
The Propolis spray I purchased is a…
The Propolis spray I purchased is a great product and the cost is reasonable. It was delivered in a reasonable time but I did think the delivery price was excessive as was the packaging.
January 20, 2025
A consistent Rise in their prices!!!
This used to be a good company but recently I have noticed a consistent rise in their prices. I bought liver blend from them for just £12 not too long ago but now the price is £36 on their website!!! Their prices are becoming higher and higher and it has become unaffordable to purchase their products. I have now started to look for alternatives and found much more competitive prices on other websites.
January 20, 2025
Always great - thank you
Thanks for another prompt and well packaged order of high quality products. I whole heartedly recommend The Herbal Apothecary.
January 8, 2025
I needed an order quickly and you came…
I needed an order quickly and you came up trumps, thank you
January 8, 2025
I haven't received my goods as of today…
I haven't received my goods as of today and your response to messages is too slow.
January 10, 2025
Impressed by the promotional video and…
Impressed by the promotional video and the sincerity of the speakers. Product was dispatched promptly, was well packaged and was of high quality.
December 20, 2024
Easy to use website
Easy to use website, queries dealt with same day. Ordered and arrived at within 3 working days.
December 18, 2024
Very happy with quick delivery after…
Very happy with quick delivery after purchasing
December 17, 2024
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