Herbal Shop UK Reviews 

159
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that parcels often arrive within twenty-four hours or the next day. Many people also find the online ordering process very simple and straightforward while deeply appreciating the competitive prices. Consumers are thoroughly impressed with the high quality of the products, mentioning delicious flavors and enjoyable daily shakes. Buyers consistently note the helpful customer service, great protective packaging, and reliable communication throughout the entire transaction. Shoppers express complete satisfaction with their purchases and state they will definitely place future orders with total confidence.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast... See more

Product

Clients share high satisfaction on product, praising the fast delivery and great flavors. Reviewers also... See more

Service

Reviewers mention positive feedback about service, consistently highlighting super quick delivery and great... See more

Order

Users describe positive interactions with order, highlighting the very easy purchasing process and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery and cheapest price online. I’ve had the chocolate and the cafe late flavours before and love them. I get the protein i need for breakfast and lunch and I can eat what I want for dinner w... See more

Company replied

Rated 5 out of 5 stars

Herbal Shop UK has a competitive pricing and delivery in less than 48 hours. I am a first time buyer and highly impressed with the service and would definitely place a bulk order next time. Thank y... See more

Company replied

Rated 5 out of 5 stars

Competitive prices and quick delivery very happy with my purchase! Will buy again for sure.

Company replied

Rated 5 out of 5 stars

Ordered Saturday evening, delivered Tuesday morning, this was the second order, would highly recommend ease of ordering, Royal Mail tracked24. Informed of process all along

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

Herbal shop is an online supplier of Herbalife products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(159)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really positive shopping experience

Easy to use website, fair prices and Really fast delivery. Overall really positive shopping experience Thank you I will be back soon!

February 20, 2025
Herbal Shop UK logo

Reply from Herbal Shop UK

Thanks for your order and comment. We hope to see you again soon.

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Rated 3 out of 5 stars

Part of the order wasn’t not in the box…

Part of the order wasn’t not in the box ( the cup )

August 30, 2024
Herbal Shop UK logo

Reply from Herbal Shop UK

Thanks for the order and feedback. Apologies about this error. It occurred during packing. A shaker and measuring spoon have been sent.

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Rated 5 out of 5 stars

easy website to use and a brilliant…

easy website to use and a brilliant delivery service. All my order arrived the next day . Thankyou

April 26, 2023
Herbal Shop UK logo

Reply from Herbal Shop UK

Thanks for your continued business. We look forward to helping you again. Many thanks for the feedback.

Rated 5 out of 5 stars

Update!!! Please read

Great price with discounts and fab supplement replacement for food but really disappointed that not one of my 4 Herbalife supplements had a measuring spoon? My daughter ordered this from a Herbalife rep and she got spoons in hers? This makes me suspicious 🤨 if you read this can you tell why this is?

THIS IS AN UPDATE: 😃 I have now changed this to a five star rating because they have gone above and beyond to make sure their customers are happy.
I sent my details to then as requested and just as they said I received a spoon. Many thanks. 👏🏻

February 14, 2023
Unprompted review
Herbal Shop UK logo

Reply from Herbal Shop UK

Hi, thanks for your order and feedback. None of the 550g shakes come with a measuring spoon included. The multi purpose measuring spoon is available to buy on the site. It’s only the 780g vanilla shake that has a spoon pre packed within the container. As you didn’t know this we’ll send you a multiple purpose measuring spoon FoC to help. Please email us with your address so we know where to send it. Thanks

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