Hermosahair Reviews 

1,393
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 533 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and natural appearance of the products, noting they are soft, beautiful, and often exceed expectations. They also appreciate the comfortable fit, ease of styling, and minimal issues like shedding or tangling. Fast delivery and responsive customer service further contribute to a smooth overall experience. However, some customers noted that products occasionally did not match advertised pictures, citing issues like incorrect braiding, unblended colors, or missing features. A few others also felt customer service was unhelpful regarding lost packages or delayed refunds, causing frustration.

What people talk about most

Product

Clients share positive opinions on product, with many expressing delight over the quality, natural... See more

Quality

Customers consistently report positive experiences with product quality, often describing items as soft,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction and a strong... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with this purchase! The wig is beautiful, soft, and looks very natural. It fits comfortably and is easy to style. The quality exceeded my expectations, especially for the price. I h... See more

Company replied

Rated 5 out of 5 stars

I recently got my Black Cherry Boho Braided Wig from Hermosa Hair, and let me tell you- I absolutely in love with it!!❤️ This wig is everything I was looking for and more. The beautiful water wave... See more

Company replied

Rated 5 out of 5 stars

I have been buying wigs from hermosa Hair for about a year now! I was previously purchasing from another vendor and I have not looked back! I suffer from alopecia and I will have to wear wigs for the... See more

Company replied

Rated 5 out of 5 stars

My wig is beautiful! The color is gorgeous and hair so soft. It's exactly what was pictured and expected. They kept me updated on shipping and delivery and I couldn't be more pleased with my experienc... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,393)

505 reviews in the last 12 months

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Rated 5 out of 5 stars

A very satisfied customer!

I received my wig in less than a week. I am very satisfied with it. The quality is excellent. The baby hair stole my heart. I will buy more real soon. I am a happy customer.

Thank you 😊

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

I don't usually give reviews..but this…

I don't usually give reviews..but this company and owner deserves a round of applause..I received the hair extremely fast..pack nice... received multiple gifts ..The hair is so beautiful..Buy from this company and you won't regret it..The owner even contacted me just to confirm if I received the package...I've never seen hair this beautiful.. Imagine if she was my beautician...I know I would have outstanding service just because of how she gives great customer service on selling her hair.. Again you won't regret buying from this company..and plus from the owner.. Excellent quality of hair and excellent customer service...This is the company..y'all just trust me on this one..Be Blessed

June 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Very pleased

The order arrived extremely quickly. I appreciate the communication informing/confirming that it arrived. I tried it on quickly and have no complaints. The quality is consistent with other human hair wigs I have worn and enjoyed. I am looking forward to styling the unit.

June 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Worse service

I personally bought 2 wigs from this place and the inches were not as described . I have went back and fourth with them to correct the situation but they have yet to do it. I would not order from them if u are a beginner.

May 20, 2026
Unprompted review

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