Hermosahair Reviews 

1,386
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that the wigs are beautiful, natural-looking, and accurately match online descriptions. Many highlight the exceptional quality, describing the hair as soft, full, and experiencing minimal shedding. People also frequently commend the fast and efficient delivery service, with orders often arriving quickly and on time. However, some customers also noted discrepancies where products did not match advertised pictures, particularly regarding cut, color blending, or specific features like drawstrings. A few other people also felt that the quality was not always consistent, mentioning issues such as small cap sizes, wigs not appearing to be human hair, or experiencing shedding. Additionally, some reviewers were not happy with customer service, citing unresponsiveness, difficulties with lost packages, and challenges in resolving issues or obtaining refunds.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction with the quality, natural look, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the hair as soft, natural-looking, and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

Customer service

People report positive experiences with customer service, highlighting helpful and quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got my Black Cherry Boho Braided Wig from Hermosa Hair, and let me tell you- I absolutely in love with it!!❤️ This wig is everything I was looking for and more. The beautiful water wave... See more

Company replied

Rated 5 out of 5 stars

I have been buying wigs from hermosa Hair for about a year now! I was previously purchasing from another vendor and I have not looked back! I suffer from alopecia and I will have to wear wigs for the... See more

Company replied

Rated 5 out of 5 stars

My wig is beautiful! The color is gorgeous and hair so soft. It's exactly what was pictured and expected. They kept me updated on shipping and delivery and I couldn't be more pleased with my experienc... See more

Company replied

Rated 5 out of 5 stars

I’m so in love with my new unit. It is stunningly beautiful. It came fast and did not disappoint. The curl pattern is gorgeous, and the highlights really pop. I purchased this beautiful unit for my 60... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,386)

539 reviews in the last 12 months

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Rated 5 out of 5 stars

This was my first time ordering with…


This was my first time ordering with this company and they didn’t disappoint! I received my unit in a timely manner and every question was answered about the hair quickly! Highly recommend.

June 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible from beginning to end

Horrible from beginning to end. Ordered the boho wig with 4c edges on may 19th and wig shipped on May 28th , received June 1st but guess what....wrong fukking wig. Don't waste your time with this incompetent and overpriced company. Furthermore, the wig is only half braided. A half braided 26 in wig for $306, entirely overpriced. I should have listened to all the negative reviews and of course my gut.

June 1, 2026
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Rated 5 out of 5 stars

Perfect 4C edge wig, especially for newbies

Excellent product came exactly as described. I was able to put it on and literally weird out immediately. It was my first week from Hermosa Hair. It will not be my last. I cannot wait to try some of the other ones. The quality was incredible. I got the 4C edge and it is perfect. It’s it just looks so natural.

May 24, 2026
Unprompted review
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Rated 5 out of 5 stars

My experience with Hermosahair was…

My experience with Hermosahair was great easy to order a variety of hair to choose from. The price was worth the product. My unit was very nice soft full bounce was everything .The length was perfect . I love the adjustable straps . My hair was definitely worth the wait which wasn’t long. No smell no shedding excellent quality. I loved it so much I ordered another style I can’t wait for that unit to come.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I’m really impressed with this wig from…

I’m really impressed with this wig from Hermosa Hair! The 18-inch length is perfect — full, soft, and true to length. The baby hairs are already well done and make the wig look very natural and easy to style. The hair is silky, doesn’t tangle easily, and the lace blends nicely with the skin. Definitely good quality for the price. I’ve received so many compliments wearing it. I would absolutely buy from Hermosa Hair again!”

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Not an easy believer

It's hard trusting websites from what's shown and the reviews that's left. At some point you take a chance and be either satisfied with their products or out of some money. I can honestly say that I'm very happy with their quality of wigs, sales price and sales customer service. As of today I have ordered 10 wigs from this company. When the deals are real and quality great you cannot help yourself. I do wish they sale short styles/pixie cuts in the future that are just as good as the long haired wigs.

May 5, 2026
Unprompted review

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