Hertz Autohellas Reviews 46

I was charged without my knowledge, with 1656 euro in Alexandroupolis, Greece on the ground that my colleague has not paid the rent for the car he had rented, which was false, because he paid the rent in advance, on the 26th of March. The ladies in the office have my data and decided to take 1656 euro from my account without telling me. When I found out and I called them, they admitted that it was a mistake but they told me that they will wire the money in my account in two or three weeks. I want to emphasize that those ladies took the money from my account without telling me a word, the contract was not signed by me, I was only a second driver in the in the contract. I want to sue Hertz because those ladies used my personal data without my consent. I had a contract with Hertz that ended in January, the 24th, and those employees took the money illegally from my account, even though my colleague had sent them the payment confirmation on the 26th of March and again this morning. They told me that they were angry with my colleague because he returned the car without saying "thank you". Even though my colleague made the proof of the payment, they charged my account and they did not refund the money until I did not call them. And after they told me that it will take two or three weeks to get my money back and this is not their fault. I need these money now. I will fill an official complaint for using my personal data without my consent and for taking illegally the money from my account, which is theft. None of my colleagues will ever rent a car from Hertz, I can assure you that I will go to the media as well.

This was an absolute disaster. We had problems with the pressure of the tires from the very beginning. The tire broke and we were left on the middle of the road for a couple of hours. After changing the tire, the following day the car still alerted us about the pressure of the tires. Apparently these people don't work on Sundays. We have had to take a taxi from Napflios to Athens on our own. A complete fail

We had an extremely disappointing encounter with Hertz Thrifty car rental company. Despite paying the full price for a rental, our flight delay of 1.5 hours prevented us from informing them. Upon arrival, we were informed that all standard vehicles were unavailable and were pressured into paying an additional fee for an "upgrade" to an electric vehicle (EV). To our dismay, the EV's advertised range of 600km turned out to be a gross exaggeration, as the vehicle struggled to cover only 290km. This misrepresentation of information left us feeling deceived and frustrated.
Moreover, at return our car had some dirts caused by the grass , which was communicated with the staff. However, we received a bill of 284 EUR for scratches.
Absolutely disgusting and unprofessiona

Been charged for small damage I did not cause. Asked for photo proof the scratch was not there before but nothing has been provided. Customer service was pathetic and humiliating to say the least. Quite disappointing for a company I had worked with without issues in the past.

We picked up our rental car at Chania airport. It was a new Seat Ibiza that was delivered to us very clean and with a full tank of gas.
Pickup and return were very uncomplicated. Also the price was fine.
We will definitely do again.

i can reccomend this company. perfect service! nice cars!

Booked a car for Paros but they could only deliver on Naxos so I cancelled but they would not refund the money. What a scam!

Excellent service. Super people’s!

Having been left in the lurch by Abbycar on a recent flight to Kalamata I went to the Hertz desk at Kalamata airport and explained that I needed and a car asap despite not having pre-booked. They very quickly and efficiently provided me with the car I wanted at a reasonable price. Excellent service

No-one was around in the morning when we wanted to return the car and we had to wander around quite a long time before someone showed up. Unfortunately I forgot my phone, that I had been using as a GPS to get me to the airport, in the car. An hour after I dropped off the car I realized my phone was missing. I ran back and found the car I had returned, but the phone was gone and the person who checked me in wasn't there anymore. He didn't put my phone in the lost and found and the other people working there were not being helpful

Holidayautos had a different price from price at station. Also the insurance fee was higher. Don't use Hertz or Thrifty. We rent car in greece (preveza airport) and they were so nice until we did not agree to the special insurance. Then they became so rude. When we brought car back they charged us the double price of renting fee for some scratch BELOW front bumper !!! And they just laughed at us for our complains that we cannot check below the bumper before renting. Other people next to us that took their special insurance haven't been checked below their front bumper, we asked them of they used the insurance, and saw that the guy just took the keys, and didnt look at the car in detail. But with our car he exactly knew he has to go below the car at downside of the bumper. So they exactly knew that there was a scratch from before and charge a lot of people for repair of that same scratch. This is criminal behavior!!! Never ever going to use HERTZ or THRIFTY again, and i do not recommend them to anyone. DONT rent from them. Never. Ever.

Damaged cars
The car, a recent model Seat Leon, we hired from Hertz Santorini airport was so full of scratches and dents.
It was not Hertz worthy!
Then not all scratches and damage were marked on the damage form we got when we started so we had some arguments when we returned the car again.
And the car needed service as the notification said in the dashboard .
Again we expected more, much more from Hertz and Hertz Santorini in particular..