Hestermelbourne Reviews 

3
•
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

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(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from Hester Melbourne

If I could give this company zero stars I would. They put on a front as an Australian based company, but really they manufacture and ship from China. The quality of the shoes I bought was terrible… sneakers feel like plastic. When I requested a refund (website says 100% refund guaranteed) they try to placate you with a store credit and not returning the original product. When I declined this and requested the refund again they then pull out the shipping returns policy… which is actually not on the website. The returns policy requires the customer to pay international shipping fees back to China using tracked shipping. The cost of this would be more than what it cost to make the shoes. Don’t fall for this company…. They’re scammers.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

Never again

Received my Lyra Orthopaedic Cloggs. Nothing like the item advertised. Poorly made, not leather and definitely not orthopaedic. False advertising. This company does not have an Australian base, the website is misleading and terms and conditions for returns are not clear. I got sucked into a scam!

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. My Briony™ Orthopaedic Cushioned Trainers had no orthopaedic support or cushioning. The company website infers it has a shop based in Melbourne Australia but it does not. They said it would arrive in less than a week but took multiple weeks to arrive & it was flown in from south east Asia. Very disappointed that I was tricked into thinking it was an Australian company and purchasing a sub standard shoe.

October 22, 2026
Unprompted review

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