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Rated 1 out of 5 stars

They’ll let you deposit and lose over and over. You can win small bits back and they’ll immediately process withdrawals. But if you get hot and start to actually win your money back they will slow the... See more

Rated 1 out of 5 stars

Like other users said; played here a few months, deposit and withdraws were effortless and sent immediately. After reaching silver level 1 vip, I had a $2000 withdrawal and it said it needs admin conf... See more

Rated 1 out of 5 stars

Refusing to cash me out for 2200$, just constant KYC, having to wait weeks for response every time. Requested withdraw over 2 months ago still gotten nowhere Update, over 4 months now, still have... See more

Rated 5 out of 5 stars

The support is awesome, my requests were always taken seriously and gotten done in short time. Regarding the fiat withdrawal: They are done instantly, sometimes they need approvals but once it‘s a... See more

Company details

  1. Gambling Service

Written by the company

Dive Into the Most Rewarding Crypto Casino, Sportsbook and Daily Fantasy Sports! Heybets loyalty program offers a monstrous instant Rakeback to our loyal players as well as many more Bonuses. Are you ready to enjoy rewarding wheel spins and promotions on top of that? Become a Heybets VIP member now!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

108 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Withholding my money for a month now

They are constantly delaying my withdrawal of $14000. It’s been a month now and they are just putting me in an endless KYC loop. Initially the VIP manager said it would take maximum 72 hours, and now we’re a month in with no communication. I’ve emailed gaming Curaçao and surprisingly they replied to me saying to fill out the complaint form, so I’ve officially sent in my complaint with all my evidence. I’ll update this review if I do end up getting paid.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE READ THIS



I recently had a highly disappointing experience with HeyBets Casino, which has left me feeling frustrated and cheated. Despite making a deposit that was confirmed on the blockchain over 21 days ago, I have yet to receive the funds in my account. This delay is exacerbated by the complete lack of response from their customer service team, who seem to ignore my messages altogether.

Initially, I was hopeful that this issue could be resolved swiftly, especially since the blockchain confirmed the transaction. However, instead of addressing the problem, HeyBets Casino attempted to blame me for the supposed mistake, despite clear evidence of multiple successful deposits to the same address in previous instances.

This experience has made it abundantly clear that HeyBets Casino lacks integrity and customer care. Their dismissive attitude towards my concerns and failure to provide any resolution underscores their unreliability as a gambling platform. For anyone considering playing on HeyBets Casino, I strongly advise against it. The risk of losing your money due to unresolved deposit issues is far too high.

In conclusion, I urge potential players to opt for a different online casino that prioritizes customer verification and reliable service. HeyBets Casino, based on my experience, cannot be trusted with your money, and I caution against engaging with them.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The support is awesome, my requests were always taken seriously and gotten done in short time.

Regarding the fiat withdrawal: They are done instantly, sometimes they need approvals but once it‘s approved, max 1 hour normally, it gets sent via instant payment. When approved, or when you dont need approvals, it arrives within 10 seconds.
New games are added within a few days. All in all great casino, live games are also great! I will continue playing here for sure.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Solid Experience

Overall, a solid experience with this online casino. Had a few issues but live support fixed it pretty fast. Quick response times and personal support agents. The bonuses have high rollovers but every online casino has the same or even higher rollovers so it’s to be expected. Won some and lost some, but had no issues with withdraws. Deposit and withdraw times are basically instant, usually less than 5 mins. I don’t get why people are saying this online casino is a scam, so far i’ve had a lot of fun on their simple and easy to use interface.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best Online Casino of 2024

I have been a HeyBets member for around 3 months and they have been the best online casino experience I’ve had in my countless years of online gambling. They have a wide variety of slots to choose from and also a sports book with every possible game available (sports and esports). They have instant withdrawals and instant deposits. They offer many bonuses to their users, including a daily, weekly and monthly rewards and they are very generous with how much they give. Also, their support has always been great, whenever an issue arises, it gets resolved within the hour. Honestly a 10/10 experience all the way around.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

All gamers MUST read this review

Recently being scammed by slots.lv for $2,000, I was in search for a new casino home. I stumbled across hey bets. Their customer service team welcomed me warmly especially Luke. And here’s the first thing I need to point out. Their customer service is 24/7, great layout, and the agents as good as it gets. If you have an issue, they will listen to you and talk to you like your part of their family. Though thousands of $ spent. Never a single issue that wasn’t solved promptly. If you’re lucky enough to get Luke, he in particular goes above and beyond. Not just freebies, but the team at heyBets is fair, and fair is rare in this industry. If I had lost everything I’d still deposit here, bc I know if I did win big there would be no bs and I’d receive my $ fast. You can gamble with comfort and confidence at Heybets. Further their Daily Cash back, weekly, and monthly bonuses are unbelievable. And you get to spin a wheel that actually lands on good prizes when you level up (6 spins for me so far, the worst I got was $40 I think, at most places that would be the best, but you can get into the thousands as well). The games are the best names and picks in the industry and they offer live table games in an infinite variety 24/7, with affordable and high roller tables. I don’t do sports betting but they have this as well. Hey bets is the first casino online I’ve encountered (off at least 50) that truly stands out in EVERY aspect. No exaggeration. I can’t thank hey bets enough, and I praise Luke in particular, he effortlessly can deliver the highest level of customer service it’s truly astonishing, so I have to shout him out again. It’s not here and there it’s consistent. You can always really on him and them. And the payouts are instant and I win here much more than anywhere else. I won’t take up ten hours so in sum I say you are at an extreme loss if you don’t give them a try, and in the case theres an issue no matter how small, Luke and the hey bets team will treat you like one of their own.

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great

I was not quit sure about this Casino but after a while I had a very good experience.
The bonuses are good and I really like the Wheel

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Best casino

Best casino ever!

Fast deposit and withdraw
Heybets team are always there to assist you
Amazing and fast games

100% recommended!!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

BEST casino out there by far

HeyBets is number one and deserves a great shoutout. Join and play today, you’ll agree with me and that’s a promise!

This is a casino like no other and I can say so having had accounts with multiple casinos.

HeyBets excels in EVERY AREA BY FAR

1) Fairness
2) The quickest deposit and withdrawals
3) Staff that responds and helps with exactly what is needed in a very timely manner
4) wide selection of games and new ones added all the time
5) Excellent incentives, and bonuses, such as daily cashback, weekly, cashback, monthly cashback. Promotions and other awesome perks are added all the time.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Worst casino ever, they scammed me 5k$. The good reviews are paid. Good job scammers

April 27, 2024
Unprompted review
Heybets logo

Reply from Heybets

Hey there,

We are very sorry to hear about your experience and understand how concerning this is. We take such claims seriously and want to address this immediately. The issue with the $5,000 balance was due to a mistake on the game side, not a win. Please contact our customer support team with your account details so we can investigate and resolve this issue further.

Your feedback is valuable to us, and we are committed to improving our service. We appreciate your patience and hope to resolve this matter to your satisfaction.

Best regards,
Heybets Support

Rated 1 out of 5 stars

Do Not Use This Casino

I opened an account at Heybets.io. When I went to withdraw I provided them with all the KYC information and they never approved it. It's gotten to a point where they are not responding to any communication. It has been almost three months with no resolution. I would not recommend using this platform as you won't be paid.

January 31, 2024
Unprompted review
Heybets logo

Reply from Heybets

Hi,

We sincerely apologize for the inconvenience and frustration you've experienced. Your feedback is important to us, and we want to resolve this matter as quickly as possible. Please rest assured that we are committed to ensuring all KYC processes are completed properly.

Kindly reach out to our customer support team with your account details so we can prioritize and expedite your verification. Thank you for your patience, and we hope to resolve this to your satisfaction soon.

Best regards,
Heybets Support

Rated 1 out of 5 stars

Big Scamers avoid them

I was playing on heybets game called Rocket (something). The rules are, you bet the price and if you press untill rocket explodes you win the money as much x as it shows. I deposited 10 eu and won over 14k. I requested 200eu withdrawall. After I deposited 30$ in crypto and won over 1k in crypto and requested 500$ in crypto withdrawall. My withdrawalls was pending and after couple days they deleted the game and my entire accaunt. I send them a email, but they didn't responded. This site is a scam, I know my friends played aswell and been scamed. Avoide this site, they are scamers. I have all the proof that I had won money, I will show everything to the right institutions to make it work.

March 4, 2024
Unprompted review
Heybets logo

Reply from Heybets

Hello,

This statement is not accurate. Your balance was so high due to a technical error in the game. The issue has been corrected, and you were notified accordingly. Claiming you "won" that money is incorrect. Additionally, you have written multiple reviews, which we will forward to Trustpilot.

Best regards,
Heybets Team

Rated 4 out of 5 stars

Good site, Difficult withdrawal.

I actually can say that i do think this site is good, good wagers for bonus deposits and a good selection of games, but actually trying to withdraw a second time with a greateer amount has become very difficult/unknown as i now been waiting over 4 days for a withdrawal, also messaging support i now get zero replies after a few days of them trying to help and responding.

Update 1: Finally spoke to support today and its still with "finance" but was blocked by the twitter team after asking for help.

Will update this rating again once i have know more or have had a reply from support.

Update 2" have finally recieved my withdrawal was a long process and had to have help but they have done it

April 4, 2024
Unprompted review
Rated 2 out of 5 stars

They paid, but the experience wasn't good at all.

Edit: I got paid a little. True experience.

Original post:
All of us have been waiting months, and customer service won't do anything about it. They just keep telling us to kyc, but they don't even process it.

There's no point playing here as you will not win anything, because even if you win, they won't pay you.

Do not give them any money. I will update if they do ever pay out... but at this point it seems unlikely at all.

The customer service doesn't answer anymore.

March 23, 2024
Unprompted review

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