Straightforward ordering process. Good app to monitor order progress. Kept informed. Quick approval. Delivery slightly longer than expected. Very well packaged pen. Slight negatives were only 4 needle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
After a slight delay, which was to be expected due to black Friday sales. Everything was shipped and recieved fairly quickly. My only suggestion would be to offer alternative courier services.
The whole process was a breeze from start to finish. I was updated on the progress of my order through message and email notifications which I appreciated. I ordered on Monday afternoon and I received... See more
Company replied
I don’t usually write reviews, however I felt I should share my experience with Hey Slim. I placed my first order on Thursday evening around 11pm and, after placing it, I made the mistake of readi... See more
Company details
Written by the company
heySlim is a UK, doctor-led weight-management service. We combine secure online consultations with personalised treatment plans, clinical monitoring, and ongoing support. Our GMC-registered clinicians review every case, and licensed pharmacies dispense and deliver medications where appropriate. We’re committed to clear pricing, fast customer support, and safe, evidence-based care. Your feedback helps us improve every step of the journey. Share your experience with heySlim and help others make informed decisions about their health.
Contact info
United Kingdom
- heyslim.co.uk
4.2
Great
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Responsible pharmacy.
October 30, 2025
Helpful and affordable
My experience is that they affordable and keep you informed and reachable.
October 24, 2025
Horrible experience
Horrible experience. They made me sign up for a 3-month plan for 99, waited a month for the Monjauro price list to go up before sending it to me. And they even said they gave me a discount on my first purchase. What discount???? I paid 7.5 for 269.00, they're shameless.
October 22, 2025
Reply from heySlim
Hey, this is Justin, one of the co-founders of heySlim. I’m really sorry this felt frustrating, and thank you for taking the time to share it. Your feedback genuinely helps us improve.
Since you’ve ordered, we’ve acted on feedback like yours. We’ve removed subscription plans that auto-ship, and there are no minimum-term commitments. You’re in full control of when you order next.
A couple of clarifications from our side: when you joined, the £99 price was a first-month introductory offer, which you received for your first order. The ongoing medication pricing was £269 for the 7.5mg.
If you would like to go over the details (including the pricing you were sent and the timing), please contact us at support@heyslim.co.uk and one of my team members will put me in touch with you to provide a clear resolution.
What an amazing service you provide.
October 27, 2025
Amazing service!!
I just want to say that I really recommend HeySlim! They were really quick to approve my order and send the medication!! Amazing!! ❤️
October 29, 2025
Unprompted review
Thorough process
I like that they are so thorough with their checks, it made me feel confident that the product that I am purchasing is legitimate.
It is also reassuring that there are Bariatric surgeons involved in this process.
Also the price is affordable, and not inflated for pure profit.
October 24, 2025
Excellent service and great follow up
Excellent service and great follow up, I was impressed with the advice aswell.
October 20, 2025
Great experience!
Very easy process. Short questionnaire and quick review, approval. Arrived quickly with good tracking.
October 15, 2025
I’ve been consistently impressed with…
I’ve been consistently impressed with Heyslim’s service. They always deliver on time, which gives me peace of mind and removes the stress of worrying about delays. Their reliability and professionalism make them stand out, and I’m always pleased with the quality of their service. Highly recommended!
October 15, 2025
Great price and quality
When the price of mounjaro was about to increase, I quickly ordered a spare from heyslim, they sold 10ml for £99 when others were selling for the new price already. It was unbelievable. I am really grateful for their kindness ❤️.
September 3, 2025
Great service
Heyslim have been great! No issues with delivery. Communication fantastic, there to advise if needed. They keep a check on you with email and calls. Very happy with service! Product does work!!!.
October 8, 2025
The online doctors had A lot of time…
The online doctors had A lot of time to discuss the pros and cons very good service
September 29, 2025
My delivery was late to arrive and…
My delivery was late to arrive and wasnt cold at all hopefuly better next delivery
September 29, 2025
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