heySlim Reviews 

95
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery times and the remarkably straightforward, efficient ordering process that makes getting medical treatments very simple. Consumers also deeply appreciate the remarkably helpful staff, noting that professionals provide knowledgeable guidance and reassuring personal attention throughout their entire journey. Some reviewers were not happy with unexpected delivery delays, processing holdups, and a noticeable lack of communication regarding order status updates. A few other people also felt that reaching out to customer support was quite frustrating and difficult when trying to resolve missing parcel issues.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the reliability, professionalism, and... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting the speed and reliability... See more

Order

Customers had ambiguous experiences with order processing, highlighting a split in satisfaction levels. While... See more

Staff

People report positive experiences with staff, highlighting helpful and caring doctors who provide personal... See more

Customer service

Consumers find customer service experiences to be mixed, reflecting a wide range of opinions. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Straightforward ordering process. Good app to monitor order progress. Kept informed. Quick approval. Delivery slightly longer than expected. Very well packaged pen. Slight negatives were only 4 needle... See more

Company replied

Rated 4 out of 5 stars

After a slight delay, which was to be expected due to black Friday sales. Everything was shipped and recieved fairly quickly. My only suggestion would be to offer alternative courier services.

Rated 5 out of 5 stars

The whole process was a breeze from start to finish. I was updated on the progress of my order through message and email notifications which I appreciated. I ordered on Monday afternoon and I received... See more

Company replied

Rated 5 out of 5 stars

I don’t usually write reviews, however I felt I should share my experience with Hey Slim. I placed my first order on Thursday evening around 11pm and, after placing it, I made the mistake of readi... See more


Company details

  1. Weight Loss Service

Written by the company

heySlim is a UK, doctor-led weight-management service. We combine secure online consultations with personalised treatment plans, clinical monitoring, and ongoing support. Our GMC-registered clinicians review every case, and licensed pharmacies dispense and deliver medications where appropriate. We’re committed to clear pricing, fast customer support, and safe, evidence-based care. Your feedback helps us improve every step of the journey. Share your experience with heySlim and help others make informed decisions about their health.


Contact info

4.2

Great

TrustScore 4 out of 5

95 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(95)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

The best service I have received from…

The best service I have received from start to finish. Very thorough and have your best interests at heart. 10/10 reccomend to anyone. I am sad to cancel my subscription with this company but due to rising costs and changes in my circumstances I am no longer able to continue. I will forever have amazing things to say about this company and hope to deal with them in the future

August 27, 2025
Unprompted review

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