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3.1
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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Already keeping it in my practice bag. The cord slides back smoother than the cheap one I had before, and the foam body has more real weight than it looks in photos. Ball slot was tighter on first use, not a problem after a few hits.
The material is rough to the skin not comfortable.
i replaced my old flimsy phone holders with this one and the heft is real it doesn’t slide around at all on sharp turns the shiny finish looks a bit much but at least it stays put
It doesn’t work as demonstrated on videos
Reply from Hgyuehg
Dear customer,
Please accept our sincere apologies that the item does not work as shown in the promotional videos.
We greatly value your feedback and will immediately investigate the product function and advertising description.
Could you please provide your order details to our customer service email (service@hgyuehg.com )? We will follow up and resolve your issue properly as soon as possible.
It went a funny colour 3 days after wearing it not worth it
Reply from Hgyuehg
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@hgyuehg.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
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