Hhbuilding Reviews 

We paid £211,000 to Tom Horrell, previously trading as TH&Jones Ltd, despite the original quotation of £147,000. He walked off our unfinished site after 12 months, claiming insolvency. Multiple written attempts were made by us to get him to finish what he started, however he has never responded to any form of communication. In an attempt to get the job to a standard that we could reasonably live with, we sought other trades to finish the work/remedial works. We spent a further £40,000 making good an incorrectly fitted roof, several incorrectly fitted windows, and the entire house needed to be replumbed due to poor quality/wholly inappropriate work carried out by Horrell himself - who it now turns out is no plumber! We later found out the plumber he had meant to engage in our build refused to do the Wouk because Horrell owed him £9000. The lack of respect for our home, the constant lack of accountability when things were done poorly, or not at all, was appalling. He has since gone on to open RENO&BUILD LTD, and now H&H Building Services. This man has no moral compass and appears to think that ripping off family after family is an acceptable way to make a living. 5 families (that we know of) have all suffered the same devastating experiences.

In 2024 Tom Horrell, then trading as TH & Jones, built a single-storey extension at our home in Corsham. We paid him £31,296.

We had problems with the work, so we commissioned an independent building surveyor, who inspected in July 2024. His report identified defects that need remedial work. Another builder has quoted £35k+ to put them right, which is more than we paid for the original job.

We wrote to Mr Horrell several times asking him to fix the problems. They have not been put right. We have now sent a formal letter of claim, and the matter is unresolved.

T H and Jones Ltd has since gone into liquidation. Mr Horrell has also traded under other names, including JRH Construction, Reno & Build and, more recently, H&H Building.

In my opinion, anyone thinking of hiring him should check the trading name and company details carefully, ask for insurance, references from recent customers and get an independent inspection at each stage.