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OFFICIEL WEBSIDE
Det officielle website til at købe billetter til Akropolis og lignende store sites i Grækenland. Købte billetter til Akropolis om morgenen til samme dag. Fik billetterne tilsendt på mail, og det fungerede fint (medbragte dem på mobilen). Man skal vælge et besøgstidsrum. God ide at ankomme 20-25 min før det valgte tidsrum starter.
Vi havde på forhånd købt adgangsbilletter til Akropolis. Da vi kom dertil - 1 time før vores adgang, som de beder en om, havde billetkontoret tekniske problemer. Jeg kunne fremvise vores elektroniske billetter og kvitteringen for disse, men det hjalp ikke! Vi kunne ikke få adgang! Jeg talte længe i telefon med en medarbejder, der kunne forstå min frustration. Han lovede at vi ville få pengene tilbage, hvis vi indsendte en refusionsanmodning. Den blev sendt samme dag. Vi var nødt til at købe nye adgangsbilletter til dagen efter.
Vi har på mail fået at vide, at vores billetter duede og at vi derfor ikke kan få dem refunderet. Vi har klaget over dette flere gange på mail - de svarer ganske enkelt ikke!
Uhørt dårlig service fra et firma, der har eneret på en så betydningsfuld attraktion.
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