HiBid Reviews 3,492

I really am bothered by the concept of the 15 per cent buyer's fee. Just because prestige auctions may charge a buyer's fee, doesn't mean HiBid should do so. Lots upon which I bid are always for resale and not for personal collections, and that fee can easily make resale impractical. I would have pushed higher on several other lots were it not for this factor.😧

The bidding was fine. A tip for anyone bidding - don't forget that whatever you are bidding on you add the dollar charge, sellers fee and taxes. That $20 item may now be $27.76. If you are comparing prices to brand new in store or online.

Online auctions allow me to privately review and bid. Some auctioneers need to review and take more photos but most do pretty good on most lots.

Lots of lag still. Also don’t like auctioneers can see the highest bid you have and they potentially run you up in various ways. Also if an auction house can block customers We should be able to block them and also leave feedback for them like they do buyers. Some way for buyers to defend themselves against auction companies who leave neg feedback against then that is totally incorrect misleading other auction houses and smearing your reputation as a buyer for others to read and for them to assume it’s correct with no way to explain otherwise. Last year I had around 5000 auction wins which does not include lost lots that were bid on. We need something in place to review and easily download past auctions and not allow auction companies to delete the results from our history to cover up their fraud. Someway to regulate the fees auction houses can charge or allow us to read the disclosure and block them from our searches. We should not have to cross check our list when selecting auction houses to use. Additional auction houses that change names should also be disclosed along with a rating system to alert all buyers. Right now HiBid is being used in many harmful ways by auction houses to manipulate and ripoff buyers and it’s known yet still allowed to continue. I understand it’s a platform and what that means but it’s not neutral ground even. If HiBid would implement some measures to protect not only its customers but also the buyers that also use the platform which substantially outnumbers auction houses crooks
My time buy here will cease 100% without improvements being seen and felt. I took the time, will you?

The product offered was great even though it took me some time to figure out how to bid live, this was operator malfunction :)

I did not like the bidding you could not go back and see if you were out bid a thier was not a list to tell you what you were bidding on or winning. Did not know that I won until I got the invoice.
I will not be back to these autions. The user experience sucks.

I contacted the auctioneer about the size of an item. He stated he would be at the house on 4/30 and would let me know then. NOTHING! My daughter also had a question, about measurements, same email response but nothing on 4/30. Getting really tired of these auctioneers not showing you measurements - too lazy! How do we know something will fit our space if we don't know the size? I have a sneaky feeling that this auctioneer wanted to bid on the items as they were very nice oak pieces. He either wanted them for himself or family. I'm pretty much done with all auctions, as I'm tired of sending email after email and 99% can't even get a response! They want our money, but customer service is horrible! I am not positive of the date I sent him an email - but it was about a week before the end of the auction! When we went to pick up what we HAD purchased, I had bid on a picture he posted stating "bathroom decorations". There were items such as lanterns,, flowers, picture, etc. sitting on a wooden shelf. I was bidding on the shelf. However when I got there they said the shelf was screwed into the wall and they couldn't get it down! WOW! How long does it take to type "does not include shelf" in their description?? Very flaky company!!

It was my first time in the bidding world but everything went really smoothly.

Many of the items I received were inoperable, missing parts, not working, not as described or broken

This was my first online bidding experience and HiBid made it very easy and fun!! Afterwards the companies were very helpful and easy to work with when picking up my wins. All the information a person needs is available on you page. I'm afraid I'm hooked lol!

I have used this app for several years, I have never had an issue.

I have bid twice on 5 total items at US DEALS HUB LLC. Both times I won all 5 items at closing and was marked as “you may have won”. When I contact the seller, I was told that the seller didn’t accept my bid. This is unfair because if the seller wants to sell at a higher price then they should start the bid at that price.

It was very nice and organized.

The platform works and is 👍great.
It's fair and responsive when bidding.
My issue is with the Reserve met.
Even though people can bid on items, at the auction end I won Nothing because of the reserve.
This needs to be fixed.

Easy process
Thank you!

Everything went good.

Good experience on the site,the only thing I didn't like when the item gets to the few minutes you can't see what the bid is on the catalog section, you have to look at that specific item to see what the bid is.

When I selected shipping option it automatically processed the invoice with shipping included and processed with the credit card information I had on file. Don’t have to receive a separate invoice from the auction party. Also shipping pricing is understood before bidding. Know exactly how much I am paying.

The bidding was easy and I really liked the soft close.