While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,975 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding it smooth and without issues. People also praise the staff for being incredibly helpful, kind, and efficient in assisting with product viewing and item retrieval. However, some people were dissatisfied with certain aspects of the product and website, noting issues with items not matching descriptions, unexpected fees, or difficulties with the bidding process and site navigation. Some customers also mentioned problems with losing connection during live bidding and the lack of clear information regarding item sizes or mineral rights for land sales.

What people talk about most

Product

Clients share ambiguous opinions on product quality and descriptions. Many reviewers express dissatisfaction... See more

User experience

Customers generally report positive experiences with the platform's user experience. Many reviewers found the... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers find the website easy to use,... See more

Price

People report ambiguous experiences with price. Many customers express frustration with unexpected additional... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bidding process was very good - smooth, no issues or errors. Trying to obtain a list of items by Category is a challenge. Two reasons: 1. the system doesn't "hold" the Location I select. It goes b... See more

Rated 4 out of 5 stars

Overall auction went pretty good , was surprised there were no previews , then to start five items at the same time followed by five more items a minute later auction got real busy real fast and got l... See more

Rated 4 out of 5 stars

Well organized when picking up items. Electric items could not be tested when picking them up, and one of the items ended up leaking when plugged in. The company is reimbursing me for that, which... See more

Rated 4 out of 5 stars

I like bidding sitting in my recliner kicked back. The only problem I had was that the items I was interested in and was bidding on were close together, and I had trouble keeping up with all the item... See more


Company details

  1. Art & Antiques
  2. Auto Auction
  3. Coin Dealer
  4. Collectibles Store
  5. Jewelry Store
  6. Watch Store

Written by the company

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Pay attention to details

The ones that are only charging 15 percent buyers fee, is ok and understandable. but some of them charge that plus 2 dollars per item that is just unreasonable, unless you can win the item at very low cost.. but if you win 15 items even small, now on top of tax, buyers fee, you are getting charged additional fee of 30 dollars for those items. just doesnt seem right... To much tacked on

April 13, 2026
Unprompted review
Rated 4 out of 5 stars

Issues with Searches By Location and / or Category

The bidding process was very good - smooth, no issues or errors. Trying to obtain a list of items by Category is a challenge. Two reasons: 1. the system doesn't "hold" the Location I select. It goes back to the default (ALL) on a page change. (Should be in Profile) 2. Recent searches by Category return Auctions, Items outside the Category, even All items for an Auction in some cases! Both of these issues are a pain, takes more time to find items, reduces bidding, sales/revenue for Auctions.

April 27, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely Absurd shipping costs

Hibid allows its sellers to charge Absolutely Absurd shipping costs. I ship all over the US and i know the rates. They tack on so much more it should be a crime. A way for them to make more money! Stay away at all costs!

April 28, 2026
Unprompted review
Rated 2 out of 5 stars

LiveAuctionWorld works much better with…

LiveAuctionWorld works much better with real-time text messages of bidding updates during auction close. Its just not practical for me to sit and watch the HiBid site online for the hours each auction takes.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

1st time hibidder

It was pretty easy to find what I wanted, and keeping an eye on things was easy with the watchlist.

The only problem I had was after I won stuff. I couldn’t figure out how to look at an invoice, or at least a list of items I’d won.

April 26, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Some auctioneers set the soft close…

Some auctioneers set the soft close time to more than 4 minutes, which wastes my time. I hope you can set the soft close time to one minute. Some auctioneers have set my bidding limit to 1,000 USD. Given my many years of a 100% payment record, I am very dissatisfied with this.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great delas on this platform

The site is easy to navigate and informative. Vendors are helpful if you have questions and most times can be reached with a quick call or email reply.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Shady Shady Shady

On 4/25/26 I won the bid (lot#11 ) on the 2014 ford escape for $2700 through GRITHUB LLC via Hibid. I called the phone number provided to the auction in Pacoima to see about picking up the car on Sunday and ask of they were open. A guy named Leo answered and told me that they were open and that I could go pick up the car but to wait for him to call me back before I went to get the car.
He never called on Sunday so I didn't go.
On 4/27/26 I called to see if they were open and advised them I was heading their way to pick up the car.
I then get a phone call from Atlanta GA from a guy by the name of Isaac telling me that the reserve was not met of $3,200 so I didn’t really win the car; I was only the last bidder.
No reserve was set on the car during the auction so this was news to me. Isaac assured me that the charge of $2,700 would not go through and since I did not get an invoice the bid did not go through.

This whole thing seemed shady to me after the phone call because I let them know that I was going to pay cash.

$3200 is exactly $500 more than my bidding price I won online. I figured I would pay $3200 for everything required to pay, buyer fee of 10% and taxes, not an additional $500 on top of everything.

Shady Shady Shady.
At least i didn't drive an 1.5 to hear this news.

April 25, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

I wanted to have my items shipped to me…to 11200 Breckenridge Road, Rochester,Illinois 62563

I wanted to have my items shipped to me after I accidentally pushed I would pick the items up and then realized it is in CA and I am in Illinois. I tried to go in and change it to shipping and the HiBid would not allow me to change it to ship to my house. I have tried to call Mojave Collectables but do not get an answer. Can you help me get my items shipped to me???? Please call me 217-494-5986.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Auctions are "our fun thing".

I have bid on auctions recently with Wittig Auctions who are some of the nicest, most helpful people I've ever met. Also bidded with Dave Kelley Auctions, Stemples Auctions, and Nestor's Auctions. They are all great people and great Auctions.

April 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Most of the auctioneers are con…con artists

Most of the auctioneers are con artists. Packages are not what you won. The 1& Only - Live and Online are the worst. Selling fake Jellycats as real. No place for reviews. No returns. No morals. Hi bid will do nothing to help. Scammers all of them!!!!!!!!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I liked the platform

I liked the whole bidding experience, searching through the auction(s) for what I want, and the platform layout.

April 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look