HiBid Reviews 3,497

I am an experienced action goer. I have seem many auctions live, and participated in a few on line, this is the first time I have been so upset with billing practices. I have been charged 1 dollar "handling fee" per item , then charged 17% service charge o the total of the item bid AND the service charge!
I won 65 items, this has made for me feeling very betrayed by their terms as there was no mention of the 1 dollar handling fee plus 17% charge on that dollar. It will be the last time I participate in an auction from Ruito Trading company.
Bryan's Auction was so professional, clear and up front by comparison.
All that said, the products looked good, and the HiBid platform is great.

The price is somewhat fair. This isnmy 2nd time winning from thier auction and I was pleased with the 1st time. Only thing I would like improved is faster shipping times. Other than that, great job to them.

I have been using HiBid for about 14 months now. I have tried 8 different auction places in that time. I have found two that should not be allowed to operate...another two that are putting out the least amount of information that is needed about an item & when I call for more specifics about an item they are not too helpful So for now I have decided to go with three auctions places that are honest fair and give good and fast service. I have a complaint about one at the moment. I bid $5 on an item with a maximum of $20 on an item with a start bid of $5...When I came back someone had put 1 bid above my maximum. The thing I found wrong here is that the auctioneer changed the next bid total to $100. That means instead of an increment of $2 for my next bid which is what it should have been I needed to bid $100. So tell me can an auctioneer just change the bidding rules in the course of a bid.

the Brandon Auction CREW are top Notion all the employees are always courteous , I very much enjoy the experience.

Great auction houses. Good service from most. The auctions are actually quite fun!

It was a really good experience. One thing I must mention is that you read everything and make sure you understand if it says
(Times X) 1,2,3,4, ect. You are paying what you bid times that amount.
See you all out there 👋

The auctioneer is knowledgeable about what he lists for auction. Friendly competition, easy to use web site and good prices!

You folks allow me to scan several local auctions at the same time from the comfort of my home. I don't have to do a search for each auction house, you have them all listed. Saves me LOTS of time!!

I recently bid on a firearm and won the bid in the live auction. But the seller rejected my bid immediately and when I reached out to question why and that there was no reserve listed on the lot , they said the firearm was no longer available and tried to offer me something else. I can only assume it was because of the price that it sold for. I was extremely disappointed and frustrated that my bid was not accepted. I was looking forward to the item and I will not be using the TriggerShock auctioneers anymore as they are dishonest in their practices.

The auction itself was not a problem using the platform, but I did feel that this particular auction house.Lone wolf sails did not properly disclose or take appropriate pictures for the items I purchased. I have not had that problem with previous online auction companies. Just really wanted to complain about this particular auctioneer, and the fact that the others disclose scratches marks and or take up close pictures. This item had exactly one photo. I mentioned I was surprised that it had so many flaws and chips and they didn't seem to care. Unfortunately, while there was limited viewing, it happened to be when there were extreme storms moving through the area.

When viewing large auctions with perhaps 100 plus pages if scrolling through each item there is no means to get back to page 10 15 20 or 30 Etc as the site only allows pages one to seven or 93 to 100 or whatever being visible for viewing. Scrolling through to page 50 is tiresome bothersome and often avoided

The "prime bidz auction" was misleading on certain lots. I bid on clorox bleach that said "X3" thinking it was for 3 bottles in the lot. After I won ($7) it charges me $21 ! $7 each! Same thing on 4 small ceramic pots for $4 (charged me $16). They should have explained that! Its not even worth $7 a bottle or $4 per pot! Every other auction I've done on hibids its either 1 single item per lot or 1 price for 1+ items. I sent a msg ti auctioneer and disnt get a response, and with the rules... I had no choice but to pay for it and no way to get my money back! VERY DISAPPOINTED!

There is no accountability for the auction service once the auction is over.

Awsome group of people.

Everyone was very helpful and knew how to help show the products and were very prompt bringing the items I purchased out so I could load up. Great group of people.

Easy to use and find things. Only issue I had was when one of my bids was getting close to ending, the site kept buffering. I didn't lose the item though, so good outcome anyway.

I was taking part in a live bid experience and noted two things that I think would be improvements to the UI. When an item has a soft close and has the time added to it, it should jump to the bottom (or wherever it would end up with the items being sorted by time). Having to hunt through the stack for auctions ending is not ideal, and caused me to miss out on some items (though credit where credit is due, the "Ending soon" notification with arrow did help a little).

Second, I like to review the items thoroughly before the auction and leave notes on them. During live bid, these notes were not pulled over. I know this, because I recognized an item (thinking I had put a note on it, but not seeing one) then upon clicking it, the new tab loaded with my note on it. Seems to defeat the purpose of the note system to be unable to see them on the live screen.

I found my first experience with the auction process fairly easy. I think it would have been better if I had known how to put in a max bid so that I could watch the rest of the auction. Now that I have received the welcome email and access to so much more information and the answer to my bidding questions, my second auction should be even better.

Overall auction went pretty good , was surprised there were no previews , then to start five items at the same time followed by five more items a minute later auction got real busy real fast and got limited on items to bid on. Also was surprised so many items were batched under one item.