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Company details

  1. Clothing Store

Written by the company

We are Hidayaa (Guidance). We Specialise in sophisticated but comfortable clothing styled with Arabic calligraphy. We don’t stop there either. You can also find beautiful & custom made clothing alongside luxurious jewellery.


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst experience

I placed my first order in December, but after about a month it was cancelled and refunded. I then placed a second order in January, and the abaya only arrived almost in mid-March.

Considering the high price of the abaya, including shipping, I was also surprised to have to pay almost €40 in customs duties when it arrived. I ordered from Italy, so this significantly increased the overall cost.

Unfortunately, the abaya itself is not worth the money spent. The quality is quite mediocre, and the size 52 runs very small. There are also several loose threads from the stitching, which makes the finishing look poor.

For fairness, I should mention that I did receive a €7 refund, but overall the experience was disappointing considering the long wait, the extra customs charges, and the quality of the product.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Top quality product

Hoodie was a bit small but still top quality. Would recommend to anyone looking to purchase anything from them!

December 22, 2020
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Rated 4 out of 5 stars

Order came really quickly

Order came really quickly
Hoodie fit perfect and great quality
T-Shirt is great quality as well but a bit tight for me around the neck.
Will definitely order more again

November 4, 2020
Hidayaa logo

Reply from Hidayaa

Thank you for your review Rory! We will take this feedback on board and continue to improve the quality and fit of our products.

Rated 5 out of 5 stars

Happy customer

Really happy with the service provided. Website is very easy to navigate and quality of products are really good.

October 21, 2020
Unprompted review
Hidayaa logo

Reply from Hidayaa

Thank you! We're glad you are happy with your purchase.

Rated 5 out of 5 stars

Great service

Great service, order was delivered on time as promised even during Covid-19 when most companies are experiencing delays, and the hoodie is of great quality.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing hoodie

I ordered this after seeing it advertised on Instagram and loved the look of it. The website showed more designs and colours and I chose one that was black with white. They're decently priced and they're very comfortable especially during the cold.

October 20, 2020
Unprompted review
Hidayaa logo

Reply from Hidayaa

Thank you for your kind words! We're glad you like your item.

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Rated 5 out of 5 stars

The material is really smooth

The material is really smooth, isn’t too thick where you would overheat quite quick and isn’t too thin where you would need extra layers underneath

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality hoodies and arrived in the specified time frame

October 20, 2020
Unprompted review
Hidayaa logo

Reply from Hidayaa

Thank you! We're glad you like your hoodie.

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