I am very happy with my experience at Higarden. The website is easy to use, the order was processed quickly, and the delivery was fast. The products are high quality and exactly as described. Customer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There aren’t enough kind words I could use to describe the experience I had with Higarden. I placed an order. They shipped it right away. Unfortunately, there was a problem with the delivery as it... See more
Company replied
Store stocked up really nicely 👍 website working properly and easy to navigate 👍 fast delivery and good packing 👍 One thing i would love to see is CoD system. At least for people with account wh... See more
Company replied
I have purchased several times from Higarden, always good service. One device I ordered, a pH meter, failed after a month or so and I contacted Higarden for a replacement. I would recommend ring... See more
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Company details
Written by the company
Higarden is the biggest growshop on the Czech market. We have thousands of items on stock and experienced customer support team, ready to help you with anything you might need. Need something special? Write us and we thing of something!
Contact info
K Žižkovu 640/9, 19000, Praha, Czech Republic
- +420777968622
- info@higarden.eu
- higarden.eu
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Amazing customer support !
June 18, 2025
Unprompted review
Reply from higarden
Hello,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer support. Your satisfaction is our top priority.
We look forward to serving you again!
Best regards,
HiGarden.eu
Reply from higarden
Hello,
Thank you for sharing your experience! We’re so glad to hear that your first time shopping with us went so well. Your satisfaction means a lot to us.
We look forward to serving you again in the future!
Best regards,
HiGarden.eu
Very fast shipping to my home.I…
Very fast shipping to my home.I recommend this shop for everyone.Thank you Higarden.
May 11, 2025
Reply from higarden
Hello,
Thank you for your kind words! We're thrilled to know you were happy with the fast shipping and that you'd recommend us to others. Your support means so much to us.
We look forward to serving you again soon!
Best regards,
Higarden.eu
Superb experience
Superb experience. A lot of options, competitive prices and fast shipping. I made a mistake and ordered the wrong item, I sent an email hoping it was not too late and got a response instantly. They were able to change the item and didn’t even charge me for if (it was 4 euros more expensive, not a lot but still I appreciate the commercial gesture) I can’t recommend enough higarden, I will use this website in the future for sure, thanks!
May 5, 2025
Reply from higarden
Hello,
Thank you for your amazing review! We're delighted to hear about your positive experience with us. Offering a wide range of options, competitive prices, and fast shipping is what we strive for, and we're glad we could meet your expectations.
Mistakes happen, and we're happy we could assist you promptly and make the necessary adjustments to your order. Your satisfaction is our priority, and gestures like this are our way of showing how much we value our customers.
We truly appreciate your recommendation and look forward to serving you again in the future!
Best regards,
Higarden.eu
Reply from higarden
Thank you for your feedback!
We’re delighted to hear that you were satisfied with our fast and discreet delivery. Greetings to Finland, and we look forward to serving you again!
Best regards
Higarden.eu
Reply from higarden
Thank you for your feedback!
We’re thrilled to hear you’re happy with our prices. We always strive to offer the best value for our customers.
Best regards
Higarden.eu
Really good online shop with huge…
Really good online shop with huge Sortiment and good prices. The packaging for shipping is really good ;) with foil around the box. Thanks.
December 4, 2024
Unprompted review
Reply from higarden
Thank you for your great review! We’re glad you appreciate our selection, prices, and careful packaging. We look forward to serving you again at higarden.eu!
The best no joke pure love thanks for…
The best no joke pure love thanks for the gift ❤️ faster shipped than my own shops in Germany 🙏
November 19, 2024
Unprompted review
Reply from higarden
Hello,
thank you so much for your amazing review. We’re really happy to hear that you were satisfied with our service and fast shipping to Germany.
We’re also glad the gift made you happy. Your kind words mean a lot to us.
Best regards,
HiGarden.eu Team
Fast delivery and nice shop
Fast delivery to germany and nice shop. Thank you guys!
April 27, 2024
Unprompted review
Reply from higarden
Thank you so much for your kind words!
We’re thrilled to hear that you enjoyed our fast delivery to Germany and found our shop to your liking. Your support means a lot to us!
Looking forward to serving you again soon. 😊
Best regards
Higarden.de
I ordered my products without…
I ordered my products without consulting with the bi boss at home 😂 and 2 days after the order I had to cancel unfortunately. I called the guys from Higarden and they were super supportive and understanding! On the same day I had my money back with the promise to them that for sure when things change at home I will order once more from them 🫡
April 17, 2024
Unprompted review
Reply from higarden
Hello,
thank you very much for your honest and kind review. We’re glad we could help quickly and make the cancellation process easy and stress-free for you.
We truly appreciate your trust and your promise to come back when the time is right. We’ll be happy to welcome your order anytime.
Best regards,
HiGarden.eu Team
Top service, top quality and very friendly!
Very fast shipping to Germany although there is a lot going on at the moment due to legalization. The customer support has expert knowledge and is very nice. My questions were answered quickly and nice gifts were included in the package, which I was very happy about. They are also very quick to help with problems. Top service, top quality and very friendly!
April 8, 2024
Unprompted review
Reply from higarden
Hello,
thank you very much for your detailed and wonderful review. We’re really happy to hear that you were satisfied with our fast shipping to Germany, our customer support and the overall service.
It’s great to know that our team could answer your questions quickly and that the small gifts in the package made you happy. We truly appreciate your kind words about our expertise, quality and helpful approach.
Best regards,
HiGarden.eu Team
After I couldn't get anything through…
After I couldn't get anything through legalization in Germany, I came across the guys from higarden.eu. I'm totally thrilled, ordered on Monday, everything was there on wednesday!!! I can only recommend the store and will order more from them. thank you and keep it up!
April 10, 2024
Unprompted review
Reply from higarden
Hello,
thank you very much for your fantastic review. We’re really happy to hear that your order arrived so quickly and that you’re satisfied with our service.
We truly appreciate your recommendation and look forward to your next order.
Best regards,
HiGarden.eu Team
Reply from higarden
Hello,
thank you so much for your kind words. We’re really happy to hear you had such a great experience with our service.
Best regards,
HiGarden.eu Team
Got told a Mother Nature bucket was…
Got told a Mother Nature bucket was better than the TNB CO2 I have been using forever so I bought one. Never been so disappointed in my life…… no longer going to this shop. These buckets suck they do not work.. garbage. Way more expensive than the TNB they sold which was way way better. Not impressed at all. DO NOT BUY A MOTHER EARTH BUCKET.
December 11, 2023
Unprompted review
Reply from higarden
Hello,
we're very sorry to hear about your experience with Mother Earth. It is possible that it was a defective piece. If this is the case, please contact us and we will be happy to work out a suitable solution for you.
Best shop
after 1 year im still with these guys,wonderful support! Love ya guys,hope you working this way!
September 29, 2023
Unprompted review
Reply from higarden
Thank you for your support!
Reply from higarden
Thank you, we're glad that you were satisfied with our service.
Reply from higarden
Thank you for using our services. We're glad you were satisfied.
Speed and discretion
Appreciate the speed of order delivery and discretion
June 30, 2022
Unprompted review
Reply from higarden
Thank you! We're looking forward to your next order.
Good choice
This e-shop was recommended to me by my czech friend. It seems they are just starting with the english version of the e-shop (sometimes you can still find czech text), but I was satisfied with the order. I had a few questions and I got an answer to them all.
June 27, 2022
Unprompted review
Reply from higarden
Thank you, we try to provide the best customer service possible. If you take a few minutes and let me know which parts aren't translated, I'd be very glad. It's still a work in progress, and input is much appreciated.
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