In June 2026, I bought an XSPC premixed coolant from them. One month later, temperatures started rising, and I noticed the coolant starting to visibly coagulate on both the GPU and CPU blocks. I... See more
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Great range of products, some of which are hard to find anywhere else. Free shipping, even international, in my case Germany, for all orders over 150€. Fantastic site, even lets you switch payment me... See more
Ordered for the first time here some watercooling stuff. Was pleasantly suprised by the ultrafast delivery of my order to the outside of EU, Eastern Europe, my parcel arrived the next day. Though t... See more
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I am a first time owner - needed a few small parts - looked around - and found this website. Good value, wide range, found all i needed. More importantly - as I realised I had forgotten vital... See more
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Company details
Written by the company
HighFlow is een ervaren en dynamisch bedrijf, opgericht in 2007. HighFlow is inmiddels een begrip en toonaangevend bedrijf op het gebied van waterkoeling en modding en richt zich hoofdzakelijk op de verkoop van de beste computer koeling, modding, behuizingen en gaming producten via internet. Daarbij onderscheiden we ons door een gebruiksvriendelijke website, daadwerkelijke voorraad, lage prijzen, snelle levering en een goede service: Service en gemak voor de klant! Om u er van te verzekeren dat we in de toekomst onze goede prijs/kwaliteit verhouding blijven hanteren, heeft HighFlow een eigen missie, visie, waarden, strategie en bedrijfsformule ontwikkeld. Klantgerichtheid, flexibiliteit en scherpe prijzen over de gehele linie, zonder te moeten inleveren op het gebied van kwaliteit en service, zijn een van de doelen die wij dagelijks nastreven. Onze klantenkring bestaat uit particulieren, bedrijven, overheidsinstellingen en resellers. Een team van vakkundige en enthousiaste medewerkers staat dagelijks voor u klaar! HighFlow heeft als missie om uw computer zo koel, stil en zo mooi mogelijk te maken. Wij verkopen alleen de producten die dat optimaal kunnen doen voor de beste prijs. Wij doen er overigens alles aan om de prijzen te drukken! Verkopen geschiedt om die reden ook puur via internet, als webshop betalen wij geen hoge kosten aan grote panden, overbezetting van personeel en andere kosten die voorkomen kunnen worden.
Contact info
Kiotoweg 104, 3047BG, Rotterdam, Netherlands
- info@highflow.nl
- www.highflow.nl
3.9
Great
221 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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HighFlow Sold Me Expired Coolant, Ghosted After Knowledgment
In June 2026, I bought an XSPC premixed coolant from them. One month later, temperatures started rising, and I noticed the coolant starting to visibly coagulate on both the GPU and CPU blocks. I investigated the problem with XSPC, and they pointed out that the cause was likely because the product had been expired for more than a year (it was manufactured in 2022 and has a shelf life of 3 years).
I contacted HighFlow for a refund and compensation for damages, as they are responsible for selling me an expired product that put my rig out of order and left my €900 EKWB loop with the GPU and CPU block fins (and some other places) with of coagulated coolant. However, I only received a refund for the order itself, and they ghosted me after I asked about compensation for the damages.
I didn't even contacted expecting much, but at least them to acknowledge the mistake and cover the maintenance costs that I gonna have to do AGAIN (new tubes, thermal paste, etc).
EDIT: As shown, store justify the outcome because they "can't" trace back things, just like they can't track product's expiry date. Because I haven't bought a rig with them and they haven't built it, it's not their responsibility, they don't even consider the conclusion made by the manufacturer of the product I bought.
August 25, 2026
Unprompted review
Reply from HighFlow
Thank you for your feedback.
We’re sorry to hear about the issues you experienced with your cooling loop, and we understand how frustrating this situation must have been.
We would, however, like to provide some additional context from our side.
Our coolants are regularly restocked and are not products that normally remain in our inventory for extended periods.
Your order with us consisted of a single bottle of coolant, and you have not previously purchased any of the other components in your cooling loop from our store.
We therefore have no information about the components, materials, previous coolant, cleaning procedure, or other factors within the system that could potentially have contributed to the issue.
We also have no way to independently verify that the specific bottle referred to in the complaint, including its stated production date, is the same bottle that was supplied with this order.
This is especially difficult to establish several months after an order has been delivered and the coolant has been used.
With a custom water-cooling loop, there are many variables that can potentially contribute to contamination, deposits or coolant instability. Without inspecting the complete system and knowing its history, it is unfortunately impossible for us to determine with certainty that the coolant supplied by us was the cause of the reported deposits and subsequent maintenance requirements.
Nevertheless, we took the complaint seriously and, as a gesture of goodwill, refunded the full purchase price of the coolant including the original shipping costs.
We would also like to clarify the suggestion that we “ghosted” you.
Your email regarding additional compensation arrived while we were closed for our holiday. When we returned, we had a significant backlog of orders and customer enquiries to process.
We responded as quickly as we reasonably could while working through that backlog. We apologize if the waiting time gave the impression that your message was being ignored; that was certainly not our intention.
We understand that you would have preferred additional compensation for servicing your cooling loop and replacing items such as tubing and thermal paste. However, without being able to establish that the coolant supplied by us caused these additional costs, we cannot reasonably reimburse consequential expenses for components and materials that were not purchased from our store.
We’re sorry that we could not provide the resolution you were hoping for, but we hope this additional context provides a fair and complete picture of how the situation was handled from our side.
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Excellent service
Excellent service. Need a product shipped to UK, not all retailers in Europe do this. Received and very happy with item..
May 14, 2026
Unprompted review
Reply from HighFlow
Thank you very much for your review!
This site gives me verry early 200…
This site gives me verry early 200 vibes.
With this i mean how the site feels and works its a feeling .
But i have gotten all orders i placed so far so it is ok for me.
February 11, 2026
Unprompted review
Reply from HighFlow
Thank you very much for your review!
Really fast shipping time and fast customer service
Really fast shipping time and fast customer service. I really appreciate their attitude and range of products. A lot of products aren't always instock however there is usually some alternative that is in stock.
January 6, 2026
Unprompted review
Reply from HighFlow
Thank you very much for your review!
Completely satisfied
Good variety of selection, prompt shipping, generous prices.
July 10, 2025
Unprompted review
Reply from HighFlow
Thank you very much for your review!
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Highflow.nl best custom pc part store in EU.
All my watercooling parts I get from Highflow.nl. They are very helpful, whatever is not stock will be delivered if you have patience. Highly recommend highflow.nl!
July 24, 2025
Unprompted review
Reply from HighFlow
Thank you very much for sharing your experience with us!
shipped fast, good packaging. product works great.
June 25, 2025
Unprompted review
Reply from HighFlow
Thank you very much for sharing your review!
Reply from HighFlow
Thank you for your review, much appreciated!
Non-existing customer service
Impossible to reach, unable to cancel order, ghosting.
Stay away as far as possible.
May 26, 2025
Unprompted review
Reply from HighFlow
Dear Pepe,
Thank you for your review.
We can't find any order or email with your name in our system.
We usually respond to emails within a few minutes/hours, if you have not received a reply, most likely your email did not reach us.
In this case, please use the contact form on our webshop to sent us your message and we will reply to you as soon as possible.
Thank you in advance.
Team HighFlow
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Quick and Pro.
Good Variaty in stock, quick process to purchase and delivered quick.
March 20, 2025
Unprompted review
Reply from HighFlow
Thank you very much for your review!
Nice Products, Bad shipping experience and follow up
Ordered some fans for €100. I could have got them other places but this was the quickest delivery option. Other places were a couple extra days. My PC is down and it is waiting for these fans to be able to be put back in its place. I ordered on a Tuesday afternoon, the package was "picked up" by DPD on Tuesday at 16:30. i expected an email that night saying when my delivery time would be. Nothing came.
Next day, Wednesday. Still only says package was "picked up"...now I paid €7.90 for shipping where other places would be free shipping. I paid shipping here thinking I would get it quicker. But no. Contacted them about this and they said wait. So reluctantly I did.
Now today (Thursday). STILL no package. its "at the depot" for half a day now. Again I could have had this already from another place with no shipping costs.
I just contacted them again and asked for my shipping money back. they say no.
so I paid €7.90 for 3 day shipping when free is next day. that makes no sense.
I will say they respond pretty quick to emails. and they do ship pretty quickly, but when they cant rely on the shipper and they charge high amounts for shipping we should have some form of knowing that we will receive the packages quickly.
thanks for the products being in stock, and thanks for the lower prices.
June 6, 2024
Unprompted review
Reply from HighFlow
Dear David,
Thank you for your review!
As communicated with you by email, once we have handed over the package to a parcel service, we have to wait for them to deliver your package.
In most cases, the package is delivered the next day, but sometimes due to unforeseen issues, it can take longer.
We have no control over this and have to be patient.
As in your case, your package was delivered last Friday.
Despite the delivery delay by DPD, we hope you enjoy your purchase!
Team HighFlow
Ordered a bunch of Lian Li fans
Ordered a bunch of Lian Li fans, arrived within 2 working days. When ordering it was made clear what was in stock and what wasn't (unlike another store which made me lose 3 working days over this). All arrived when expected and work perfectly.
May 18, 2024
Unprompted review
Reply from HighFlow
Thank you very much for sharing!
I have been pretty happy
I have been pretty happy, orded serval times now and only got disappointed one time where the description was bad so i thought i got some thing els. And then the transport is 50/50 but thats not their fault😅
April 23, 2024
Unprompted review
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Satisfied customer
The seal of the product i purchased was already broken. So this was not a new product as it was advertised and sold.
Not happy with that.
Edit 1: As requested the invoice number: 166411
Edit 2: After having contact via e-mail I was able to return the product and received a full refund immediately.
Thank you and thumbs up from a satisfied customer.
April 17, 2024
Unprompted review
Reply from HighFlow
Thank you very much for your feedback!
-- update --
Thank you for your information, rest assured you got a brand new product.
This item is shipped in a white padded envelope and can be flattened during transport.
Due to the nature of the productpackaging, the seal can come off when flattened.
If you are not satisfied with the purchase, you can ofcourse ship it back to us for a full refund.
If you wish to keep the product, we hope you enjoy your purchase and hope you can update the review score.
Thank you in advance!
-----
Dear Martin,
Thank you for your review.
We only sell new products.
Occasionally a package may have been opened (for example to check, take photos, damaged during transport, opened by customs, etc., but the product is always new).
Could you share your invoice number with us?
We can then check what you ordered and investigate what is going on.
Thank you in advance.
Team HighFlow
Recommended supplier
Quick delivery and free shipping from 50€
Multiple orders and never disappointed
February 17, 2024
Unprompted review
Reply from HighFlow
Thank you very much for your review!
Fast International delivery and a lollipop
Fast International delivery and a lollipop!
Thank you for your great work!
Best regards from Portugal
June 22, 2023
Unprompted review
Reply from HighFlow
Thank you very much for sharing your experience with us!
I cannot buy anything from this online…
I cannot buy anything from this online shop. Shipping costs 20€ to Finland for a package that weighs only 78g.
June 10, 2023
Unprompted review
Reply from HighFlow
Dear Ari,
Thank you for your review.
We are based in The Netherlands, but we ship worldwide (including Finland).
We only ship orders safely by parcel service with insurance and Track&Trace.
So shipping costs from The Netherlands to Finland can be higher than you had expected.
We hope you can find the product closer at your location with better shipping rates.
If not and you want to order the product from us, we are happy to help you.
Kind Regards,
Team HighFlow
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Really fast delivery.
Orderd some rare stuff 3 days ago, and I live in USA and today the order has been delivered! Way too fast delivery and surely will do business again!
April 4, 2023
Unprompted review
Reply from HighFlow
Thank you very much for sharing your review! Have fun finishing your system!
Absolutly speechless
Well i think the titel speaks for itself.
Was searching for some Lian Li fans infinity edition 3 packs. And they were almost absolutly out of stock in EU. But thankfully i found them on HighFlow. So i could complete my new build.
I send an request to make sure that they had the amount of packs i needed. Super fast respond and ordered them.
Just about 2 - 2½ day after ordering i got it this morning 22/2. From Netherland to Denmark.
Lot of companys could learn from this experience.
Hugh thanks. And keep up the good work.
February 19, 2023
Unprompted review
Reply from HighFlow
Thank you very much for your review, much appreciated!
Great experience
Great experience, super fast shipping and very high quality products ! Keep the good work....
February 10, 2023
Unprompted review
Reply from HighFlow
Thank you very much!!!
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