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See what reviewers are saying

Rated 4 out of 5 stars

Package well packed in the best bubblewrap according to my 3-year-old daughter who is having a blast with them. Shipment was fast I was kept up to date during the whole process. I did find the webs... See more

Rated 1 out of 5 stars

Ordered a custom plexi in april and it arrived broken. I took photos of it and reported it to the store. I was told that they would get in contact with the delivery service to settle the matter and... See more

Rated 5 out of 5 stars

Great range of products, some of which are hard to find anywhere else. Free shipping, even international, in my case Germany, for all orders over 150€. Fantastic site, even lets you switch payment me... See more

Rated 5 out of 5 stars

Ordered for the first time here some watercooling stuff. Was pleasantly suprised by the ultrafast delivery of my order to the outside of EU, Eastern Europe, my parcel arrived the next day. Though t... See more

Company replied

Company details

  1. Computer Store

Written by the company

HighFlow is een ervaren en dynamisch bedrijf, opgericht in 2007. HighFlow is inmiddels een begrip en toonaangevend bedrijf op het gebied van waterkoeling en modding en richt zich hoofdzakelijk op de verkoop van de beste computer koeling, modding, behuizingen en gaming producten via internet. Daarbij onderscheiden we ons door een gebruiksvriendelijke website, daadwerkelijke voorraad, lage prijzen, snelle levering en een goede service: Service en gemak voor de klant! Om u er van te verzekeren dat we in de toekomst onze goede prijs/kwaliteit verhouding blijven hanteren, heeft HighFlow een eigen missie, visie, waarden, strategie en bedrijfsformule ontwikkeld. Klantgerichtheid, flexibiliteit en scherpe prijzen over de gehele linie, zonder te moeten inleveren op het gebied van kwaliteit en service, zijn een van de doelen die wij dagelijks nastreven. Onze klantenkring bestaat uit particulieren, bedrijven, overheidsinstellingen en resellers. Een team van vakkundige en enthousiaste medewerkers staat dagelijks voor u klaar! HighFlow heeft als missie om uw computer zo koel, stil en zo mooi mogelijk te maken. Wij verkopen alleen de producten die dat optimaal kunnen doen voor de beste prijs. Wij doen er overigens alles aan om de prijzen te drukken! Verkopen geschiedt om die reden ook puur via internet, als webshop betalen wij geen hoge kosten aan grote panden, overbezetting van personeel en andere kosten die voorkomen kunnen worden.


Contact info

4.1

Great

TrustScore 4 out of 5

218 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

This site gives me verry early 200…

This site gives me verry early 200 vibes.
With this i mean how the site feels and works its a feeling .
But i have gotten all orders i placed so far so it is ok for me.

February 11, 2026
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your review!

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Rated 5 out of 5 stars

Really fast shipping time and fast customer service

Really fast shipping time and fast customer service. I really appreciate their attitude and range of products. A lot of products aren't always instock however there is usually some alternative that is in stock.

January 6, 2026
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your review!

Rated 5 out of 5 stars

Completely satisfied

Good variety of selection, prompt shipping, generous prices.

July 10, 2025
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your review!

Rated 5 out of 5 stars

Highflow.nl best custom pc part store in EU.

All my watercooling parts I get from Highflow.nl. They are very helpful, whatever is not stock will be delivered if you have patience. Highly recommend highflow.nl!

July 24, 2025
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for sharing your experience with us!

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Rated 1 out of 5 stars

Non-existing customer service

Impossible to reach, unable to cancel order, ghosting.

Stay away as far as possible.

May 26, 2025
Unprompted review
HighFlow logo

Reply from HighFlow

Dear Pepe,

Thank you for your review.
We can't find any order or email with your name in our system.
We usually respond to emails within a few minutes/hours, if you have not received a reply, most likely your email did not reach us.
In this case, please use the contact form on our webshop to sent us your message and we will reply to you as soon as possible.

Thank you in advance.

Team HighFlow

Rated 3 out of 5 stars

Nice Products, Bad shipping experience and follow up

Ordered some fans for €100. I could have got them other places but this was the quickest delivery option. Other places were a couple extra days. My PC is down and it is waiting for these fans to be able to be put back in its place. I ordered on a Tuesday afternoon, the package was "picked up" by DPD on Tuesday at 16:30. i expected an email that night saying when my delivery time would be. Nothing came.

Next day, Wednesday. Still only says package was "picked up"...now I paid €7.90 for shipping where other places would be free shipping. I paid shipping here thinking I would get it quicker. But no. Contacted them about this and they said wait. So reluctantly I did.

Now today (Thursday). STILL no package. its "at the depot" for half a day now. Again I could have had this already from another place with no shipping costs.

I just contacted them again and asked for my shipping money back. they say no.

so I paid €7.90 for 3 day shipping when free is next day. that makes no sense.

I will say they respond pretty quick to emails. and they do ship pretty quickly, but when they cant rely on the shipper and they charge high amounts for shipping we should have some form of knowing that we will receive the packages quickly.

thanks for the products being in stock, and thanks for the lower prices.

June 6, 2024
Unprompted review
HighFlow logo

Reply from HighFlow

Dear David,

Thank you for your review!
As communicated with you by email, once we have handed over the package to a parcel service, we have to wait for them to deliver your package.
In most cases, the package is delivered the next day, but sometimes due to unforeseen issues, it can take longer.
We have no control over this and have to be patient.
As in your case, your package was delivered last Friday.
Despite the delivery delay by DPD, we hope you enjoy your purchase!

Team HighFlow

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Rated 5 out of 5 stars

Ordered a bunch of Lian Li fans

Ordered a bunch of Lian Li fans, arrived within 2 working days. When ordering it was made clear what was in stock and what wasn't (unlike another store which made me lose 3 working days over this). All arrived when expected and work perfectly.

May 18, 2024
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for sharing!

Rated 4 out of 5 stars

I have been pretty happy

I have been pretty happy, orded serval times now and only got disappointed one time where the description was bad so i thought i got some thing els. And then the transport is 50/50 but thats not their fault😅

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

The seal of the product i purchased was already broken. So this was not a new product as it was advertised and sold.
Not happy with that.

Edit 1: As requested the invoice number: 166411

Edit 2: After having contact via e-mail I was able to return the product and received a full refund immediately.
Thank you and thumbs up from a satisfied customer.

April 17, 2024
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your feedback!

-- update --
Thank you for your information, rest assured you got a brand new product.
This item is shipped in a white padded envelope and can be flattened during transport.
Due to the nature of the productpackaging, the seal can come off when flattened.
If you are not satisfied with the purchase, you can ofcourse ship it back to us for a full refund.
If you wish to keep the product, we hope you enjoy your purchase and hope you can update the review score.
Thank you in advance!
-----

Dear Martin,

Thank you for your review.

We only sell new products.
Occasionally a package may have been opened (for example to check, take photos, damaged during transport, opened by customs, etc., but the product is always new).

Could you share your invoice number with us?
We can then check what you ordered and investigate what is going on.

Thank you in advance.

Team HighFlow

Rated 5 out of 5 stars

Recommended supplier

Quick delivery and free shipping from 50€
Multiple orders and never disappointed

February 17, 2024
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your review!

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Rated 2 out of 5 stars

I cannot buy anything from this online…

I cannot buy anything from this online shop. Shipping costs 20€ to Finland for a package that weighs only 78g.

June 10, 2023
Unprompted review
HighFlow logo

Reply from HighFlow

Dear Ari,

Thank you for your review.

We are based in The Netherlands, but we ship worldwide (including Finland).

We only ship orders safely by parcel service with insurance and Track&Trace.
So shipping costs from The Netherlands to Finland can be higher than you had expected.

We hope you can find the product closer at your location with better shipping rates.
If not and you want to order the product from us, we are happy to help you.

Kind Regards,

Team HighFlow

Rated 5 out of 5 stars

Really fast delivery.

Orderd some rare stuff 3 days ago, and I live in USA and today the order has been delivered! Way too fast delivery and surely will do business again!

April 4, 2023
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for sharing your review! Have fun finishing your system!

Rated 5 out of 5 stars

Absolutly speechless

Well i think the titel speaks for itself.
Was searching for some Lian Li fans infinity edition 3 packs. And they were almost absolutly out of stock in EU. But thankfully i found them on HighFlow. So i could complete my new build.
I send an request to make sure that they had the amount of packs i needed. Super fast respond and ordered them.
Just about 2 - 2½ day after ordering i got it this morning 22/2. From Netherland to Denmark.
Lot of companys could learn from this experience.
Hugh thanks. And keep up the good work.

February 19, 2023
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your review, much appreciated!

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Rated 5 out of 5 stars

Great experience

Great experience, super fast shipping and very high quality products ! Keep the good work....

February 10, 2023
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much!!!

Rated 5 out of 5 stars

Highflow is fast, responsive and have a huge inventory

Highflow is fast, has a huge range of products and their customer support is 10/10. They will usually answer your questions in a matter of minutes.
Been ordering from them a couple of times, and I can definetly say, they are my go to site, for watercooling

January 16, 2023
Unprompted review
HighFlow logo

Reply from HighFlow

Thank you very much for your review!

Rated 3 out of 5 stars

Shippingcosts could be lower

First, hippingcosts could be lower when using smaller packages.
I bought some little lightbulbs for my fruitmachine for about 5 euros, the shippingscosts were about 7 euros.
I they use a smaller box you can easily throw it in the mailbox.
And the second, you don't have to stay home to receive the order.
Now I had to pick it up at the local pickup point.
I hope they use smaller boxes in the future.

November 13, 2022
Unprompted review

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