High Skills Training Reviews 

235
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate that the educational programs are well-structured, extremely easy to navigate, and allow people to study comfortably at their own flexible pace. Furthermore, users frequently highlight the exceptional support provided when assistance is needed with course materials or accessing certificates. Some reviewers were not happy with occasional technical glitches and frustrating delays in receiving their final certificates after finishing modules. A few consumers mentioned experiencing freezing screens and prolonged difficulties reaching customer care when trying to resolve these urgent issues. Others noted that promises made regarding fixes were not always kept, leading to a disappointing experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the courses are exceptionally... See more

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for their... See more

Customer service

Consumers find customer service to be positive, frequently praising the quick response times and helpful... See more

Service

Reviewers express mixed feelings about service, with many customers praising quick responses, helpful... See more

Product

Users describe satisfaction with the product, highlighting the informative and well-structured content that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Course was very informative and helpful. I liked that I could restart where I left off with each module which suited my busy life! Mustafa was incredibly helpful and his customer support was fantastic... See more

Company replied

Rated 5 out of 5 stars

The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained muc... See more

Rated 5 out of 5 stars

Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... See more

Company replied

Rated 5 out of 5 stars

Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately. Very happy.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(235)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good learning pace

Good learning pace. Already knew the fundamentals of the course but getting up to speed again can only help.

May 22, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Clare,

Thank you for your feedback.

We are delighted to hear that you found the learning pace suitable and beneficial. Refresher training is a great way to reinforce existing knowledge, build confidence, and ensure that key concepts remain up to date, so it's wonderful to know that the course helped you revisit and strengthen your understanding of the fundamentals.

Thank you for choosing High Skills Training. We appreciate your support and look forward to assisting you with your future learning and professional development needs.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Great course

Great course. Thank you.

May 19, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Jo,

Thank you for your feedback.

We are pleased to hear that you found the course informative and beneficial. Our goal is to provide engaging, high-quality training that helps learners develop their knowledge and skills, so it's wonderful to know that the course met your expectations.

Thank you for choosing High Skills Training. We truly appreciate your support and look forward to assisting you with your future learning and professional development needs.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

very good course

May 19, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Samantha,

Thank you for your feedback.

We are pleased to hear that you found the course informative and beneficial. Our goal is to provide engaging, high-quality training that helps learners develop their knowledge and skills, so it's wonderful to know that the course met your expectations.

Thank you for choosing High Skills Training. We truly appreciate your support and look forward to assisting you with your future learning and professional development needs.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Anthony Higgins was very efficient and…

Anthony Higgins was very efficient and helpful! Really positive experience

May 18, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Emily,

Thank you so much for your kind feedback!

We’re delighted to hear that Anthony Higgins was efficient and helpful in assisting you and that you had such a positive experience with us. Your lovely comments will certainly be appreciated by him and the wider team.

Thank you once again for your support, and we look forward to assisting you again in the future!

Regards,
High Skills Training

Rated 5 out of 5 stars

Solid & Engaging Training

I have upgraded to High Skills Training's cost-saving all-in-one training packages after completing three of their excellent Health and Social Care courses. The pace, content and clarity are exceptionally well thought out.

I will be more competent and confident when I return to work in this area.

May 17, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Hi Venessa,

Thank you so much for your fantastic feedback and continued support!

We’re delighted to hear that you enjoyed our Health and Social Care courses and chose to upgrade to our all-in-one training package. It’s wonderful to know that you found the pace, content, and clarity of the courses exceptionally well structured and engaging.

Most importantly, we’re pleased to hear that the training has helped you feel more competent and confident as you prepare to return to work in the sector. Supporting learners in developing their skills and confidence is exactly what we strive for.

We truly appreciate your trust in us and wish you every success in your future career journey!

Regards,
High Skills Training

Rated 5 out of 5 stars

Fantastic team to support you and good…

Fantastic team to support you and good quality of knowlege.

May 14, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Roksana,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found our team supportive and the quality of knowledge provided to be valuable. Delivering excellent learning experiences and reliable support is always our priority.

We truly appreciate your kind words and look forward to supporting you again in the future!

Regards,
High Skills Training

Rated 4 out of 5 stars

Great course

May 14, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Kristy,

Thank you for your positive feedback!

We’re so pleased to hear that you enjoyed the course. Your support means a lot to us, and we look forward to helping you with more training courses in the future!

Regards,
High Skills Training

Rated 5 out of 5 stars

Lovely work

May 14, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Portia,

Thank you so much for your kind words!

We’re delighted to hear that you had a positive experience with us. Your support and feedback are truly appreciated, and we look forward to assisting you again in the future!

Regards,
High Skills Training

Rated 5 out of 5 stars

Highly recommended for those working in…

Highly recommended for those working in a pharmacy.

May 13, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Farooq,

Thank you for your feedback!

We’re delighted to hear that you would highly recommend the course for those working in a pharmacy. Your support and recommendation are greatly appreciated.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

great structured course

great structured course, very informative and helpful. would recommend this for higher level safeguarding

May 8, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Waseem,

Thank you for your wonderful feedback!

We’re delighted to hear that you found the course well structured, informative, and helpful. It’s great to know that you would recommend it for higher-level safeguarding training.

Your support and recommendation mean a lot to us.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Good Course

Spot on, and just the course I needed 👍🏻

May 7, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear,

Thank you for your great feedback!

We’re delighted to hear that the course was exactly what you needed and that you had a positive learning experience with High Skills Training.

We truly appreciate your support and wish you all the best in your future learning journey.

Kind regards,
High Skills Training

Rated 4 out of 5 stars

Good course

Good course, easy to understand

April 27, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Karen,

Thank you for your feedback.

We’re pleased to hear that you found the course easy to understand and enjoyable to complete. We appreciate your support and thank you for choosing Care Skills Training.

Regards,
High Skills Training

Rated 5 out of 5 stars

Cannot Recommend this course more!

Cannot Recommend this course more!, Well Structured and effective.

April 29, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Hi Thomas,

Thank you for your fantastic feedback.

We’re thrilled to hear that you found the course well-structured and effective, and that you would highly recommend it. Providing high-quality and engaging training experiences is always our goal.

We truly appreciate your support and thank you for choosing us for your learning journey.

Regards,
High Skills Training

Rated 5 out of 5 stars

My course was extremely informative and…

My course was extremely informative and friendly. Mustafa Ahmed was especially helpful.

From Sean Lennon

April 27, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Sean,

Thank you for your wonderful feedback.

We’re delighted to hear that you found the course informative and user-friendly. It’s also fantastic to know that Mustafa Ahmed was especially helpful and provided you with great support throughout your experience.

Your kind words are truly appreciated, and we thank you for choosing us for your training.

Regards,
High Skills Training

Rated 5 out of 5 stars

helpful courses , easy accsess and very good prices

the courses are easy to use and pricese are affordable , also the personals are all kind specialy mr Mustafa Ahmed.
for sure i will choose another course

April 27, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Shery,

Thank you for your wonderful feedback.

We’re delighted to hear that you found the courses easy to access, simple to use, and affordably priced. Providing high-quality training at accessible prices is always our goal.

We’re also especially pleased to hear your kind words about Mustafa Ahmed and the support you received. Your appreciation means a great deal and will certainly be shared with him.

Thank you again for your support, and we look forward to welcoming you back for another course in the future.

Regards,
High Skills Training

Rated 5 out of 5 stars

5* Service from start to finish

5* Service from start to finish. Super impressed with Anthony Higgins customer Service. Thank you.

April 23, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Michele,

Thank you for your kind feedback.

We are delighted to hear that you had a 5-star experience from start to finish and that you were impressed with the customer service provided. Your comments are greatly appreciated.
If there is anything further we can assist you with, please feel free to get in touch.

Regards,
High Skills Training

Rated 5 out of 5 stars

The information was presented clearly…

The information was presented clearly and in a way that was easy to understand. I learned so much and feel much more confident now having completed it. Great support and high-quality content – I would highly recommend this training provider to others.
Thank you for everything!

April 23, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Kikelomo,

Thank you for your wonderful feedback.

We are delighted to hear that you found the course clear, easy to understand, and helpful in building your confidence. It is great to know that you valued both the quality of the content and the support provided.

Your recommendation means a lot to us.

If you ever need any further assistance, please feel free to get in touch.

Regards,
High Skills Training

Rated 5 out of 5 stars

This course was clear to understand

This course was clear, practical, and very relevant to real-world care settings. It covered key topics such as communication, person-centred care, and managing challenging behaviours in a way that was easy to understand and apply in practice. I particularly found the focus on empathy and preserving dignity helpful. Overall, it’s a valuable course for anyone working in healthcare or supporting individuals living with dementia.

April 18, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Abiola,

Thank you for your detailed and thoughtful feedback.

We’re delighted to hear that you found the course clear, practical, and relevant to real-world care settings. It’s especially encouraging to know that key topics such as communication, person-centred care, and managing challenging behaviours were presented in a way that was easy to understand and apply.

We’re also pleased that the focus on empathy and preserving dignity stood out to you—these are essential values in care, and it’s great to know they made a positive impact on your learning experience.

Thank you for your recommendation and for sharing your experience.

If you need any further assistance, please feel free to get in touch.

Kind Regards,
High Skills Training

Rated 4 out of 5 stars

Very informanent

Very informative but not really relevant to my job roles and responsibilities

April 12, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Dennis,

Thank you for your feedback.

We’re pleased to hear that you found the course informative, though we’re sorry it didn’t feel fully relevant to your job role and responsibilities. Your comments are important to us, and we’ll share this with our team as we continue to improve and better align our courses with learners’ needs.

If you’d like help finding a course more suited to your role, please feel free to get in touch—we’d be happy to assist.

Kind Regards,
High Skills Training

Rated 5 out of 5 stars

Really good course

Really good course, far more in depth than I was expecting. Very informative, and thorough. Covered a huge variety of topics and has given me a greater knowledge of medication practices.

April 11, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Sarah,

Thank you for your wonderful feedback.

We’re delighted to hear that you found the course more in-depth than expected and that it provided valuable, thorough insight into a wide range of topics, particularly medication practices. It’s great to know it has helped expand your knowledge.

Your feedback is greatly appreciated and encourages us to continue delivering high-quality training.

If you need any further assistance, please feel free to get in touch.

Kind Regards,
High Skills Training

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look