High Skills Training Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate that the educational programs are well-structured, extremely easy to navigate, and allow people to study comfortably at their own flexible pace. Furthermore, users frequently highlight the exceptional support provided when assistance is needed with course materials or accessing certificates. Some reviewers were not happy with occasional technical glitches and frustrating delays in receiving their final certificates after finishing modules. A few consumers mentioned experiencing freezing screens and prolonged difficulties reaching customer care when trying to resolve these urgent issues. Others noted that promises made regarding fixes were not always kept, leading to a disappointing experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the courses are exceptionally... See more

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for their... See more

Customer service

Consumers find customer service to be positive, frequently praising the quick response times and helpful... See more

Service

Reviewers express mixed feelings about service, with many customers praising quick responses, helpful... See more

Product

Users describe satisfaction with the product, highlighting the informative and well-structured content that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Course was very informative and helpful. I liked that I could restart where I left off with each module which suited my busy life! Mustafa was incredibly helpful and his customer support was fantastic... See more

Company replied

Rated 5 out of 5 stars

The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained muc... See more

Rated 5 out of 5 stars

Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... See more

Company replied

Rated 5 out of 5 stars

Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately. Very happy.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(235)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Informative

Informative, professional

April 9, 2026
Unprompted review
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Reply from High Skills Training

Dear Erika,

Thank you for your feedback.

We’re pleased to hear that you found the course informative and professional. Your feedback is greatly appreciated and motivates us to continue delivering high-quality training.

If you need any further assistance, please feel free to get in touch.

Kind Regards,
High Skills Training

Rated 5 out of 5 stars

Comprehensive

April 9, 2026
Unprompted review
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Reply from High Skills Training

Dear Candice,

Thank you for your feedback.

We’re pleased to hear that you found the course comprehensive. Your feedback is greatly appreciated and encourages us to continue delivering high-quality training.

If you need any further assistance, please feel free to get in touch.Dear Learner,

Thank you for your feedback.

We’re pleased to hear that you found the course comprehensive. Your feedback is greatly appreciated and encourages us to continue delivering high-quality training.

If you need any further assistance, please feel free to get in touch.

Kind Regards,
High Skills Training

Rated 5 out of 5 stars

Great help

Anthony Higgins helped with getting my certificate for me after there being a glitch so thank you so much

April 8, 2026
Unprompted review
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Reply from High Skills Training

Dear Sonjia,

Thank you for your kind feedback.

We’re delighted to hear that your issue was resolved and that you received your certificate successfully. We apologise for the initial glitch and appreciate your patience.

A special thank you for mentioning Anthony Higgins — we’re pleased to know their support made a positive difference to your experience.

If you need any further assistance, please don’t hesitate to get in touch.

Kind Regards,
High Skills Training

Rated 5 out of 5 stars

I LIKE THE AUDIO -VISUAL WAY OF…

I LIKE THE AUDIO -VISUAL WAY OF PRESENTATIONS

April 6, 2026
Unprompted review
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Reply from High Skills Training

Dear Agnes,

Thank you for your feedback.

We’re delighted to hear that you enjoyed the audio-visual style of our presentations. Creating engaging and accessible learning experiences is something we strive for.

Your feedback is greatly appreciated.

If you need any further assistance, please feel free to get in touch.

Kind Regards,
High Skills Training

Rated 3 out of 5 stars

I really like the explanation and how…

I really like the explanation and how the slides are structured. It is really helpful. My only concern is, the video is fast so if you don't give close attention to it, you might miss the explanation.

April 6, 2026
Unprompted review
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Reply from High Skills Training

Dear Esther,

Thank you for your valuable feedback.

We’re delighted to hear that you found the explanations and slide structure helpful. It’s great to know the content supported your learning experience.

We also appreciate your comment regarding the video pace. Your feedback is important, and we will share this with our team as we continue to improve the delivery and accessibility of our courses.

If you need any further assistance, please feel free to get in touch.

Kind Regards,
High Skills Training

Rated 1 out of 5 stars

DO NOT SUBSCRIBE TO THEM

DO NOT SUBSCRIBE TO THEM, it says in their terms =
"Your High Skills Training membership can be cancelled at any time. Please contact us here if you have any questions regarding a payment made to your account. To cancel, log in to your Members Area and access your student profile section by clicking the profile button. You can cancel your membership and benefits by going to the Membership and Payments tab and following the procedures."
But this doesn't exist and it's only possible to cancel if you contact them, seems untrustworthy to me.

March 31, 2026
Unprompted review
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Reply from High Skills Training

Dear Stephen,

Thank you for your feedback.

We’re sorry to hear about your experience and understand your concerns regarding the cancellation process. We aim to make all account management options, including membership cancellation, as clear and accessible as possible.

If you were unable to locate the cancellation option in your account, this may be due to a technical issue or account-specific setup. Please be assured that cancellations can always be processed promptly by contacting our support team, and we’re here to assist you with this directly.

Your feedback is important to us, and we will review this internally to ensure clearer guidance and a smoother experience for all learners.

Please feel free to get in touch with our support team so we can resolve this for you as quickly as possible.

Kind Regards,
High Skills Training

Rated 5 out of 5 stars

great course

March 27, 2026
Unprompted review
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Reply from High Skills Training

Dear Andrew,

Thank you for your feedback.

We are pleased to hear that you found the course great and had a positive experience.

We appreciate your support and hope to see you again in the future.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

GOOD COURSE

informative course

March 15, 2026
Unprompted review
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Reply from High Skills Training

Dear Sophie,

Thank you for your feedback.

We are glad to hear that you found the course informative and had a positive experience.

Your support is greatly appreciated, and we hope to assist you again in the future.

Kind regards,
High Skills Training

Rated 4 out of 5 stars

Property Management Training for Managers and Landlords

Training had lots of information I did not know. Maybe change the voice as it was sometimes hard to understand

March 26, 2026
Unprompted review
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Reply from High Skills Training

Dear Chevan,

Thank you for your valuable feedback.

We are pleased to hear that you found the Property Management Training informative and that it introduced you to new knowledge.

We also appreciate your comment regarding the voice used in the training. We understand that clarity is important, and we will pass this feedback to our content team to review and improve the learning experience.

Thank you again for your feedback and support.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Big thank you to Anthony Higgins for…

Big thank you to Anthony Higgins for helping with tech issues, and a big thank you to high skills courses, highly recommend them k dundee S.E.NMH

March 25, 2026
Unprompted review
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Reply from High Skills Training

Dear Kaya,

Thank you very much for your kind feedback.

We are delighted to hear that you had a positive experience and truly appreciate your recommendation. A special thank you for recognising Anthony Higgins for assisting with your technical issues. We will be sure to pass on your kind words.

Your feedback means a lot to us, and we are pleased we could support you throughout your learning.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

VERY IN DEPTH

March 24, 2026
Unprompted review
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Reply from High Skills Training

Dear Steve,

Thank you for your feedback.

We’re delighted to hear that you found the course very in-depth.

Kind regards,
High Skills Training

Rated 2 out of 5 stars

Misleading.

I undertook a course in Cat First Aid, CPR and Emergency Care. I found that the course covered a lot of theory, but offered no practical guidance. I had hoped to find videos or photograps showing how to perform CPR, how to dress a wound on different parts of the body etc - but instead there were vague explanations and AI generated images which did not relate to the content. There was even a unit on legal considerations for babysitting and child welfare....in a cat first aid course. I also paid for certificates when buying the course, only to find i hadn't actually bought the certificate, I had just bought a discount! Very misleading indeed.

March 23, 2026
Unprompted review
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Reply from High Skills Training

Dear Sheree,

Thank you for your honest feedback. We’re sorry to hear that the course did not meet your expectations.

We understand your concerns regarding the lack of practical demonstrations and the relevance of some of the content. Your comments about wanting clearer, more practical guidance—such as videos or real-life demonstrations—are very valuable, and we will share this with our content team for review and improvement.

We also sincerely apologise for any confusion caused regarding the certificate purchase. We appreciate that this may have felt misleading, and we will take your feedback on board to improve how this information is presented during the checkout process.

Your feedback is important to us, and it helps us improve both our courses and overall learner experience. If there is anything further you would like us to assist you with, please feel free to reach out.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

very helpful

March 21, 2026
Unprompted review
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Reply from High Skills Training

Dear Lily,

Thank you for your feedback.

We’re delighted to hear that you found the course very helpful.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

best website

March 17, 2026
Unprompted review
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Reply from High Skills Training

Dear Tirumani,

Thank you for your feedback.

We’re delighted to hear that you consider our website the best—your support truly means a lot to us.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Great Opportunity

Recently enrolled in the trauma- informed care training course and browsed a few other courses I would be interested in, so I purchased the year subscription on offer and have completed another one (bereavement and grief counselling) as well as enrolling in two more. I'm going to take advantage of the membership and continue learning using their resources which are great- especially liked the Bereavement and Grief course where the tutor guided you through the slides. When needing any help, the chat box is there to offer support and I have been aided by a friendly and helpful person called Anthony Higgins who helped me gain certificates. Thank you!

March 17, 2026
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Ella,

Thank you for your wonderful and detailed feedback. We’re delighted to hear that you’ve had such a positive experience with the Trauma-Informed Care training and that you’re making the most of your yearly subscription.

It’s great to know that you enjoyed the Bereavement and Grief Counselling course, especially the guided learning approach, and that you’re continuing to explore more courses with us.

We’re also very pleased to hear that Anthony Higgins was able to assist you in obtaining your certificates—your kind words will certainly be shared with him.

Thank you again for your support and enthusiasm for learning with us.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Well presented and easy to follow.

March 15, 2026
Unprompted review
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Reply from High Skills Training

Dear Amerah,

Thank you for your feedback.

We’re pleased to hear that you found the course well presented and easy to follow.

Kind regards,
High Skills Training

Rated 1 out of 5 stars

The courses are on offer at the moment…

The courses are on offer at the moment however, what they do not tell you is that you have to pay for your certificates and its PER COURSE (there were 7 courses in my bundle). Nearly £50 just for a certificate to be emailed over - not happy in the slightest.

March 14, 2026
Unprompted review
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Reply from High Skills Training

Dear Abbie,

Thank you for your feedback.

We’re sorry to hear that you’re not satisfied with your experience.

We understand your concerns regarding the certificate charges. Our courses are offered at a significantly discounted rate, and certificates are an optional add-on, which allows learners to choose whether or not they require certification for each course. This information is outlined during the purchase process.

We appreciate that this may not have been clear, and we will take your feedback on board to improve how we communicate this in the future.

If you would like any further clarification or assistance, please feel free to get in touch.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

The Modules are very rich and…

The Modules are very rich and insightful. I have gained so much knowledge about caregiving from them. Thank you.

March 11, 2026
Unprompted review
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Reply from High Skills Training

Dear Frank,

Thank you for your wonderful feedback.

We’re delighted to hear that you found the modules rich and insightful, and that you gained valuable knowledge about caregiving.

Your kind words mean a lot to us.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Fabulous course

Fabulous course

March 10, 2026
Unprompted review
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Reply from High Skills Training

Dear Nichola,

Thank you for your feedback.

We’re delighted to hear that you found the course fabulous. Your feedback is greatly appreciated.

Kind regards,
High Skills Training

Rated 4 out of 5 stars

Explored a lot of content and refreshed…

Explored a lot of content and refreshed my training.

March 8, 2026
Unprompted review
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Reply from High Skills Training

Dear Evans,

Thank you for your feedback.

We’re glad to hear that the course allowed you to explore a wide range of content and helped refresh your training. It’s great to know that you found it beneficial.

We appreciate you taking the time to share your experience.

Kind regards,
High Skills Training

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