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Discover HIGOLE — a global technology brand delivering innovative, reliable, and versatile computing solutions. From Mini PCs and Rugged Tablets to POS Terminals, HIGOLE products combine cutting-edge performance, durable design, and user-friendly functionality. Whether for home, office, or industrial use, our devices are engineered to enhance productivity, support creativity, and withstand the toughest environments. At HIGOLE, we are committed to exceptional customer experience: fast shipping, responsive support, and a 1-year warranty on all products. Join tens of thousands of satisfied customers around the world and experience the future of smart technology today. Key Features: High-performance processors (Intel/N series) Durable, IP-rated rugged designs Multiple connectivity options Portable and compact solutions Customizable devices to meet specific business needs Trust HIGOLE — where innovation meets reliability.
6th Floor, Unit 4, Building 2, Runzhi R&D Center, Xuehua Kechuang City, Xin'an Street, Bao'an District, 518101, Shenzhen, China
3.4
13 reviews
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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Appalling company to deal with, I purchased a miniPC from them, the battery blew out after 9 months they offered a refund or unit swap, as I had no faith in the batteries which you cannot seem to purchase anywhere I returned the unit for a refund, they have had the unit over a month and refuse to respond to my emails regarding the refund!!!
The battery on the F7G is a huge plus, lasting around 8 hours. This is perfect for us since we use it outdoors all day.
I noticed the Gole1 Pro has trouble when handling several large apps at once and often crashes. It works better for basic office tasks.
The F9B mini PC is fine for basic business tasks, but the cooling isn't the best. The fan noise is noticeable but manageable.
I'm using the Gole2 Pro as my main work computer now. It's compact but powerful, and the touchscreen is super convenient for my daily tasks.
purchased several F9A rugged tablets for my repair shop, and they’re excellent. The battery lasts long, and they run our software flawlessly.
Reply from HIGOLE
Dear John Smith,
Thank you for your interest in our products and for your previous communication. We wanted to follow up on the order for 50 F10 POS terminals you discussed earlier—has there been any new progress?
We highly value our partnership with your company and have reserved corresponding production and supply arrangements for you. Should you have any questions during your decision-making process or require additional materials (such as product test reports, payment method details, or delivery schedule specifics), please do not hesitate to let us know. We will address your inquiries promptly.
We sincerely look forward to initiating this collaboration and hope to receive your confirmation soon so we may proceed with the necessary arrangements.
——HIGOLE TEAM
We use the F10 in our store, and it functions just like a full desktop for our POS software - it runs smoothly and has made billing much easier!
Reply from HIGOLE
Hi Monique R,
Thank you for sharing your experience! We’re glad to hear the F10 is running smoothly for your POS setup and making billing easier.
Best regards,
——HIGOLE TEAM
Getting the Gole2 Pro set up took some time, as the system was outdated and required a few hours of updates right out of the box.
Reply from HIGOLE
Hi Jovanni Mercer,
Thank you for your feedback! We appreciate your patience during setup. Once updated, the Gole2 Pro should deliver a smooth experience. We’re continuously working to improve out-of-box readiness for future models.
——HIGOLE TEAM
I use my Gole2 Pro as a gaming server 24/7, and I'm happy it doesn't overheat. The CPU is a bit weak for bigger games, though, so it can get a little laggy.
Reply from HIGOLE
Hi Frank Riv,
Thank you for sharing your feedback! We’re glad your Gole2 Pro runs stably as a 24/7 gaming server without overheating. You’re right—the CPU is designed more for lightweight tasks, media, and office use, so it may struggle with bigger games. For demanding gaming, we’d recommend higher-spec models.
——HIGOLE TEAM
It was difficult to find the model with Sim slot.
I emailed them eventually finding the correct model however it arrived without a manual. Emailed again they sent a video of another model with vertical Sim slot, mine is horizontal. I emailed again asking about tis also how to eject it.
Well over a 2 weeks later and still unable to use it with a Sim card I've given up. It appears I have to pay for return postage to China.
My advice, forget about this company.
Reply from HIGOLE
Hi MIKE AITKEN,
We’re very sorry to hear about your frustrating experience. Your feedback is important, and we truly regret the delay and confusion regarding the SIM slot instructions and support.
Please reach out to us again at support@higolepcstore.com, and our technical team will provide you with the correct guide for your exact model. If you’d prefer, we can also arrange a return or exchange solution without additional hassle.
We value your trust and hope to make this right for you.
Best regards,
——HIGOLE Team
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