Sometimes just don’t turn up, today I spoke to them as they were leaving without the bin and they said they wouldn’t take it as already marked the job as failed even though they were parked outside th... See more
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See what reviewers are saying
Receiving Bulk Waste has been a particular success as far as we are concerned. No bad reports back from the haulier means all is well. Ryan has played a good role in getting this set up.
We have weekly collections from Hills Waste Solutions for our business general waste and recycling. We found the help provided by Zoe Ratcliff excellent and refreshingly honest. Our regular driver G... See more
We received excellent service by Jonathan and Robert from Hills' Purton Depot! They came to let us know the bin store padlock code would no longer work and actually help getting it open, while being v... See more
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Company details
About Hills Waste Solutions Ltd
Written by the company
Making business waste management easy.
Hills Waste Solutions operates across all business sectors and has a proud heritage of serving local business communities across Swindon, Bath, Bristol and the surrounding areas.
As a responsible waste management business, we care about looking after our environment, which is why when we collect your waste materials, we’ll recycle as much of them as possible.
Our dedicated team of waste management experts will provide you with the most appropriate waste solutions for your business that could help reduce costs and increase the amount of waste recycled in order to limit the environmental impact.
We pride ourselves on offering all our customers complete satisfaction, so we value your opinion. We feed back all genuine reviews to our teams in order to continuously improve the service we provide.
Contact info
Wiltshire House, County Park Business Centre, Shrivenham Road , SN1 2NR, Swindon, United Kingdom
- 0808 145 4533
- waste.sales@hills-group.co.uk
- hills-waste.co.uk
3.9
Great
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
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Helpful Heidi!! = )
Heidi has been a wonderful help today.
In a matter of minutes, she had prepared and sent me all the information i needed.
Fast and efficient service is what we like.
March 10, 2022
Unprompted review
Reply from Hills Waste Solutions Ltd
Thank you for your positive feedback for Hills and Heidi. We will always get all the information and accounts set up as quickly as we can for our customers. If you ever need anything else please do not hesitate to call us. From the Customer Support Manager.
Spoke to Karen who went the extra mile…
Spoke to Karen who went the extra mile in helping me get a replacement bin.
Showed great leadership and empahay when dealing with the situation.
Made me happy again in these tough times
Thanks again Karen.
March 8, 2022
Unprompted review
Reply from Hills Waste Solutions Ltd
Thank you so much for your feedback, I have sent this onto Karen for you. If you ever need anything again please do not hesitate to contact us on 01793 714950 from the Customer Support Manager.
Great company to deal with
Great company to deal with. Respond in a timely manner to questions and have so far collected the rubbish when they need to.
February 22, 2022
Reply from Hills Waste Solutions Ltd
Thank you for your great feedback, from the Customer Support Manager.
New customer
I am a new customer to Hills and the ladies in the office have been so amazing in getting me set up as a customer. They always answer the phone and reply to emails really quickly.
February 22, 2022
Reply from Hills Waste Solutions Ltd
Thank you for your feedback From the Customer Support Manager.
Good service and office work well
Good service and office work well, not every load is weighted which is not helpful for waste monitoring.
February 21, 2022
Reply from Hills Waste Solutions Ltd
Thank you for your review. Normally everything is weighed the only reason this wouldn't happen, is if we are having any technical problems. If you do find this keeps happening please give us a call on 01793 714950 and we would be happen to look into this for you.
Honestly so far so good ;)
February 16, 2022
Reply from Hills Waste Solutions Ltd
Thank you for your great feedback. From Customer support Manager
I dealt with Heidi who was professional…
I dealt with Heidi who was professional and very helpful in sorting out exactly what I needed to dispose of our waste.
February 9, 2022
Unprompted review
Reply from Hills Waste Solutions Ltd
Thank you for your great review of one of our staff and that she could quickly arrange what you needed from Customer Support Manager.
Excellent Web page to order your waste…
Excellent Web page to order your waste services.
December 7, 2021
Reply from Hills Waste Solutions Ltd
Thank you so much for your review. From the Customer Support Team
Sometimes they do not come to pick up…
Sometimes they do not come to pick up on my corresponding days and then I have to pay by weight
December 6, 2021
Reply from Hills Waste Solutions Ltd
I am so sorry to hear this, if you would like to give us a call on 01793 714950, we would be happy to discuss this with you to see what we can do.
Excellent service
December 3, 2021
Reply from Hills Waste Solutions Ltd
Thank you for your review from the Customer Support Team
Trouble free relationship so far!
December 2, 2021
Reply from Hills Waste Solutions Ltd
Thank you so much for your great review. Kind regards The Customer Support Team.
Great service easy to get set up and…
Great service easy to get set up and started and regular visits without fail ...
Great job ..
December 2, 2021
Reply from Hills Waste Solutions Ltd
Thank you so much for your review. Kind regards The Customer Support Team.
Fabulous and reliable waste collection…
Fabulous and reliable waste collection service.
November 29, 2021
Reply from Hills Waste Solutions Ltd
Thank you very much for your review. Kind regards The Customer Support Team.
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