Gavin and staff were always helpful and informative. The unit was excellent. The only negative is that the car park where you load and unload is very poorly thought out. It is very difficult if there... See more
Company replied
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Review summary
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Very good storage rental. Much needed when my business was fraudulently stolen at the end of last year and I didn’t want the person who had obtained my lease dishonesty getting the contents of the ven... See more
Company replied
Storex is how all storage will be in the future and we will look back at laugh at how grim the other places used to be. I have nothing but good things to say about Storex in Sunbury; both the set up... See more
We rented a storage unit while having building work done on our house. Everything works via their app - car park entry, lift, opening the unit. The app works very well but it all feels a bit spooky wh... See more
Company replied
Company details
- Self-Storage Facility
- also in
- Business to Business Service
- Packaging Supply Store
- Storage Facility
- Warehouse
Written by the company
STOREX Self Storage is redefining what modern storage should feel like. We provide the best space solution on the market by combining architect-designed, purpose-built facilities with premium amenities and genuine value. This is not just about square footage. It is about creating a seamless, customer-first experience that works around real lives and real businesses. Our state-of-the-art digital storage hubs are designed for both domestic and commercial customers who need flexibility without compromise. Whether you are moving home, renovating, decluttering, expanding your online business or managing stock overflow, STOREX offers clean, secure and intelligently designed spaces that adapt to you. From small lockers to large business units, every space is built with convenience and efficiency in mind. Security sits at the heart of what we do. Our facilities feature advanced access control, smart entry technology, CCTV monitoring and extended access hours, giving customers confidence and control. At the same time, we focus on the details that elevate the experience. Wide corridors, bright lighting, spacious lifts, on-site parking and helpful packaging materials make every visit straightforward. For businesses, STOREX goes further. Flexible terms, scalable units, Fab Labs and professional environments mean you can grow without being tied into rigid long-term commitments. For homeowners, it means affordable storage with the reassurance of a premium setting. At STOREX, storage is no longer a last resort. It is a smart, flexible extension of your home or business. When you need extra space done properly, STOREX is the natural choice.
Contact info
United Kingdom
- feedback@storex.storage
- storex.storage
4.5
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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5* Customer Service
Fantastic customer service from Gemma and Gavin who are very friendly and extremely helpful even after I had signed up for storage facilities. They explained the process very clearly and professionally which is all done via the app.
Very modern, clean and secure facility with gated car parking. No hesitation in recommending them if looking for storage.
November 11, 2026
Reply from STOREX
Thank you for your wonderful feedback!
Staff very helpful and the all app…
Staff very helpful and the all app based entry system easy to use, even for a Granddad!
November 8, 2026
Reply from STOREX
Thanks for your amazing review! It's great to know you had such a positive experience.
The site was super clean and easy to…
The site was super clean and easy to access. The staff were every helpful and the app made access a doddle. Highly recommend ⭐⭐⭐⭐⭐
November 9, 2026
Unprompted review
Reply from STOREX
Thanks for telling us about your experience. We’re glad the team helped make the process straightforward.
I liked the building its very modern
I liked the building its very modern.
But the contract was not thorough and i was lied to about the prices.
October 20, 2026
Reply from STOREX
Hi Michelle, thanks for choosing STOREX and taking the time to leave us a review. We’d appreciate the opportunity to learn more about your experience and what we could do differently. Please feel free to contact the store team directly, or you can reach us at contact@storex.storage.
Best staff in the self storage very…
Best staff in the self storage very helpful thank yoy gavin and gemma
November 7, 2026
Unprompted review
Reply from STOREX
Thanks for your great feedback! Gavin and Gemma will really appreciate the mention.
Gavin was extremely helpful in…
Gavin was extremely helpful in difficult circumstances. Great!
November 6, 2026
Unprompted review
Reply from STOREX
Thanks for your great feedback! Gavin will really appreciate the mention.
Great deal by a great salesman
Great deal by a great salesman, Aaron very easy process of accessing the unit five stars
November 4, 2026
Reply from STOREX
It’s great to hear that Aaron looked after you so well. Thanks for taking a moment to let us know!
Welcome to the future
New clean tidy units accessed via Bluetooth. Easy to use. Vena was great
October 26, 2026
Reply from STOREX
It’s great to hear that Vena looked after you so well. Thanks for taking a moment to let us know!
The attention to detail and high level…
The attention to detail and high level of personal service
A rare thing these days
November 2, 2026
Reply from STOREX
Thank you for your fantastic feedback!
Gavin and staff were always helpful and…
Gavin and staff were always helpful and informative. The unit was excellent.
The only negative is that the car park where you load and unload is very poorly thought out. It is very difficult if there is a box van there as in our case when we cleared out unit. The attendant tried to hurry us up , saying that he had customers waiting to which i did reply that i too was a customer and we were being as quick as possible!
October 28, 2026
Reply from STOREX
Thank you for taking the time to leave a review. We’re glad Gavin and the team were there to help and that you were happy with your unit. We’ve noted your feedback about the parking area and will share it with the team.
Reply from STOREX
It’s great to hear that Gavin looked after you so well. Thanks for taking a moment to let us know!
Very happy, great service 5*
I have been very happy with the units at Watford and really easy to access. Bena and the staff are all really friendly and very helpful. Definitely recommend 5*
October 20, 2026
Unprompted review
Reply from STOREX
Making storage easier for our customers matters to us, so we’re pleased our team at our Watford store could help. Thanks for sharing your experience!
Storex is a good company to use
From booking the storage unit to actually storing the items on the 10th October the system is very good and easy to use Gavin from the Loughton Storex was particularly helpful.
October 10, 2026
Reply from STOREX
Starting with self storage can feel unfamiliar, so we’re pleased Gavin helped make the process easier at Loughton. Thanks for choosing us, and we hope to welcome you back!
We chose Storex because it was close to…
We chose Storex because it was close to home and very clean. The app made using the facility very easy and the staff were all friendly and helpful. We had a great experience for the few months we needed the storage and remain happy with our choice.
October 6, 2026
Reply from STOREX
We want to make storing your belongings as straightforward as possible, so thanks for letting us know how we did.
Excellent
Everyone is very helpful. I needed to downsize and it was a very simple process.
The security system is excellent.
No out units.
September 26, 2026
Reply from STOREX
Thanks for your feedback. We’re glad the service made a difference to your experience.
Reply from STOREX
Thank you for your wonderful feedback!
Very good service and very clean stories
September 25, 2026
Reply from STOREX
Thanks for telling us about your experience!
Reply from STOREX
Thank you for your comments!
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