Hilltop Financial Planning Reviews 

1,638
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge. The excellent service is frequently highlighted for its efficiency, seamless processes, and the clear, constructive advice provided. People appreciate the outstanding customer service, noting prompt communication and a willingness to listen and address all queries. Reviewers frequently mention the user-friendly experience, with everything explained in clear, understandable terms and without pressure, which helps customers feel reassured and well-informed about their financial decisions. Many also report positive financial outcomes, including significant growth and beneficial investment strategies.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Service

Customers consistently note positive experiences with service, often highlighting that their investments are... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

User experience

Clients share positive opinions on user experience, highlighting clear, useful, and easy-to-understand... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the ease of arranging calls and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked for advice regarding my pension from a government website and was put in touch with Hilltop Financial. Right from the start they were prompt with the phone calls and the advice couldn't have b... See more

Rated 5 out of 5 stars

I had a great review with Hilltop's Alex Mee today. Hilltop have given me Brilliant advice over the 3 years that I have been with them. Explain everything in detail, answer all my MANY questions. Am... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,638)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear Advice and Great Results

I had my annual review with Hilltop today and was really pleased with how my pension is progressing. Alex always explains everything clearly and makes me feel completely at ease. I’m so glad I found Hilltop – they’ve been excellent to deal with, and I trust them completely. I wouldn’t hesitate to recommend them to anyone looking for financial advice.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Hilltop

Highly recommend Hilltop. Clear communication and straight forward advice which so far has proved very sound in terms of my pension.

June 2, 2026
Unprompted review
Rated 4 out of 5 stars

Annual review

Friendly and knowledgeable staff who explain everything in a clear way.
With good follow ups

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to make my appointment and…

It was easy to make my appointment and Conner called me on time. He introduced himself and set out the agenda for our meeting. He asked me if I wanted to add any additional questions I had. All done in a professional manner. The review was informative and Conner answered my questions throughout the call.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Look after smaller pensioners as well as big clients

I guess that I am considered a low-level client as my pension pot is on the low side but the annual financial check ups provide insightful information and ensure my pension accounts are performing as well as possible and Hilltop suggest changes where necessary. Very happy with the service provided.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Always clear patient advice from their advisors. I would be lost without them to guide me through the pension minefield!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had my annual financial review this…

I had my annual financial review this week with Alex and as always he explained things very clearly to me, answered all my questions and gave some good advice.
I would highly recommend Hilltop Financial to anyone.

Jan Fuller

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning

Absolute pleasure to deal with everyone from Hilltop financial planning.
Really friendly and professional team.
If you are planning on consolidating your pensions I would definitely recommend you give Hilltop a call

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative. Gave me some ideas/suggestions to think about. I am very confident that my pension is being invested wisely with good returns.

May 20, 2026
Unprompted review

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