Hilltop Financial Planning Reviews 

1,638
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge. The excellent service is frequently highlighted for its efficiency, seamless processes, and the clear, constructive advice provided. People appreciate the outstanding customer service, noting prompt communication and a willingness to listen and address all queries. Reviewers frequently mention the user-friendly experience, with everything explained in clear, understandable terms and without pressure, which helps customers feel reassured and well-informed about their financial decisions. Many also report positive financial outcomes, including significant growth and beneficial investment strategies.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Service

Customers consistently note positive experiences with service, often highlighting that their investments are... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

User experience

Clients share positive opinions on user experience, highlighting clear, useful, and easy-to-understand... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the ease of arranging calls and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked for advice regarding my pension from a government website and was put in touch with Hilltop Financial. Right from the start they were prompt with the phone calls and the advice couldn't have b... See more

Rated 5 out of 5 stars

I had a great review with Hilltop's Alex Mee today. Hilltop have given me Brilliant advice over the 3 years that I have been with them. Explain everything in detail, answer all my MANY questions. Am... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,638)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been with Hilltop for just over…

I have been with Hilltop for just over a year now and from initial engagement and pension advice through to appropriate investment strategy it has been financially beneficial. Having just lost my wife they provided additional support and through my annual review suggested help which will assist the family through this period. Would recommend Hilltop and my pension has improved significant under their guidance.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Pension review

Very helpful and knowledgeable about giving information and about questions you ask. Always quick response to any message you send. Been with this company nearly two years and no complaints

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Advice

I always seem to get helpful advice. I'm no expert on these matters, but I find Hilltop very helpful. Never any pressure to add to my investments but by the way they perform I probably should do. Thank you Hilltop.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

My first time using professional advice…

My first time using professional advice for investing and i would say that Hilltop have been amazing and the increase in value of my investment has been fantastic and way beyond what I thought was possible , so a big thank you to Hilltop and my advisors .

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop finance

I’ve been with these guys quite a few years now. I’ve never had any problems with them at all. Always been there for me no matter the problem. I’m so glad I picked this company to keep my finance safe.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

On time phone call

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'.
Oulined possible pathway for the future.
Always ready to listen - even item for discussion was not necessarily relevant.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good Update

Had my first annual review and was pleased with the information and how my account was doing

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Pension review

The phone call I had with my advisor
was professional and informative
and the expectations of my plan
have made me currently happy for my future

May 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look