Lovely company to deal with. I made a mistake with the delivery address and had to change it. I was able to call and speak to a human being! Jane and Shelley provided great customer service and prompt... See more
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Review summary
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I bought rainbow and cheeseboard macarons. Both arrived in excellent condition despite the heatwave. We enjoyed all the flavours in the rainbow box very much. The cheeseboard ones were not so much... See more
Bought for my wife’s birthday as she is Ceoliac these are a reliable and delicious treat. She loves them and reluctantly shares!!! I ordered in advance and were delivered precisely on day selected.
Ordering is very easy but more importantly the Macrons are amazing. These are now my go to gift to send for any celebration or condolence. Very well packaged and put a smile on the face of the r... See more
Company details
Written by the company
Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.
Contact info
1 Great Eastern Yard, Victoria Mill Road, IP13 9EG, Framlingham, United Kingdom
- 01728 565125
- hello@hiltonmacarons.co.uk
- hiltonmacarons.co.uk
4.7
Excellent
819 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Happy husband
Knew nothing about Hiltons until recently despite living less than 10 miles away! Now I have managed to score plenty of "brownie points" with my lovely wife!!
THANKS!
October 29, 2024
Delivered on time
October 21, 2024
An delicioushilti product delivered to the…
An delicious product delivered to the door on the requested date
October 20, 2024
Consistently excellent quality.
October 20, 2024
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Fabulous macaroons my daughter is…
Fabulous macaroons my daughter is coeliac and she loves them and we know they are safe for her. Great flavours and high quality product thank you 🙏
October 20, 2024
Reliable and great service .
Delivered on time. Well packaged and recipient enjoyed them.
October 8, 2024
Not as good as previous order.
Think we were a bit unlucky with the order this time to be honest. When it arrived some of the macarons were a bit bashed around. I suspect this happened in transit, as there were crumbs in the box. I also note that the recipe on the pistachio macaron has changed too, and it was better last time. This time it tasted more like marzipan, which isn’t a flavour we particularly like.
October 6, 2024
Reply from Hilton Macarons
Hi Danny,
I'm very sorry to hear about the condition of your order by the time it arrived. It is quite rare for DPD to allow the macarons to be damaged in that way and I have flagged the order in our system as potentially mistreated in transit.
Regarding the pistachio flavour, I will look into the particular batch that included your pistachio macaron. If you notice we use two varieties of pistachio past to create the flavour you love.
Thank you for your review and continued support of our company.
Kind regards
HM
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Macarons were sent as gifts
Macarons were sent as gifts, which received a favourable response.
October 1, 2024
Delicious
The macrons arrive on time and well packaged. The friends who were receiving them declared them absolutely delicious and a lovely tea time touch.
September 24, 2024
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For my friends birthday.,She thought…
For my friends birthday.,She thought the summer fruit macaroons were “addictive”
September 14, 2024
Absolutely top quality macarons
Absolutely top quality macarons , texture and flavours best we have tried in the uk
August 27, 2024
Macarons delivered on time.
August 11, 2024
Decadent, delicious & delightful.
My order arrived early on my delivery date ready for my son’s wedding cake. The colours, flavours & packaging were excellent & made for beautiful taste & decoration. I can not thank you enough & would recommend Hilton Macarons to anyone as they look & taste incredible, just as described. Thank you so much.
August 14, 2024
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Delicious macarons beautifully packaged…
Delicious macarons beautifully packaged arrived on time.
July 14, 2024
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