Shop offers a dedicted mailadress in the order confirmation when you forgot an item to add it before shipping to save shipping costs. I did this and did not even get an answer. If you offer this s... See more
Company replied
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I received the pump into the time specified, it was installed and worked very good in my Eco friendly Catamaran in Mallorca, E-Sea Mallorca Experience offer daily charter, I had the same one installed... See more
The customer service in Hi Nelson is top notch. I ordered a rare item from the Caribbean and have it shipped from Italy to Panama. I received great help along the way from pre-sales to shipping.
An older, different version of the steering wheel than the one shown on the webpage was sent. It took quite some correspondance but was handled in an acceptable way in the end.
Company replied
Company details
Written by the company
HiNelson.com è l'e-commerce #1 nella vendita di accessori per la nautica da diporto. Ad oggi rappresenta un punto di riferimento per più di 50.000 possessori di imbarcazioni grazie ad un catalogo di 45.000 prodotti per la nautica e per la pesca.
Contact info
Via Arcivescovo Calabiana, 6, 20139, Milano, Italy
- assistenza@hinelson.com
- hinelson.com
4.3
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
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customer care efficiente
tempi di consegna rispettati anzi migliorati e customer care in chat tempestivo.
July 8, 2024
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Siete professionali ed efficienti
July 9, 2024
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perfect delivery and product
May 24, 2024
Amazing service and great…
Amazing service and great communication. Would definitely use again
May 23, 2024
La disponibilità del materiale
La disponibilità del materiale, la qualità e la rapidità dell’ordine
May 23, 2024
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tutto ok merce conforme
March 15, 2024
sempre assortiti convenienti e veloci
March 14, 2024
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DISPONIBILITA E ASSISTENZA POST VENDITA
February 16, 2024
Personale disponibile e cortese
January 24, 2024
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Disponibile e professionale
December 15, 2023
Bravi e disponibili.
December 1, 2023
All very good
All very good - service, price, efficiency, communication, delivery.
October 27, 2023
Unprompted review
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