Big thank you to David (Barnsley) who came to collect our waste yesterday. He did an absolutely amazing job, finished collecting everything very quickly, left the garden clean and was extremely frien... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service, have used the megabag a couple of times now. Easy to buy and have collected — much less hassle than a skip, no damage to the driveway like a skip - collection quick and no hassle. Last... See more
Company replied
Such an easy process, the bag was delivered, I received guidance on the best place for it to be placed for easy collection. I filled it and went online to use an easy collection form to request collec... See more
Company replied
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I used Hippo for a garage clearance
I used Hippo for a garage clearance. The bag arrived promptly and it was picked up when requested. Customer service very helpful. I would use them again.
July 24, 2026
Reply from HIPPO
Hello,
Thanks for the review! Sounds like the garage clear-out went exactly as planned.
Glad the bag arrived quickly, the collection happened when you needed it, and that the customer service team could help along the way. Thanks for choosing HIPPO, and we'd love to help with your next project.
Team HIPPO
Super easy !
Bought a bag and collection together as a spring special so also had 30%(?) off . Bag arrive within a couple of days . The builders filled it to overflowing but Hippowaste still happily collected it no problems. I would definitely recommend them and happily use them again , but best to look out for the offers/discounts . 🤩
July 17, 2026
Reply from HIPPO
Hello,
Thanks for the review! Sounds like you got a good deal and a good clear-out. 😄
Fair play to your builders for making the most of the bag! We're glad collection was straightforward and that everything was taken away without any issues.
Thanks for the recommendation, and you're absolutely right, it's always worth keeping an eye out for our offers when they come around.
Team HIPPO
My only concern is that there is so…
My only concern is that there is so much stuff that you cannot put in the Hippo and this only becomes clear once all the details are sent .
July 24, 2026
Reply from HIPPO
Hello,
Thanks for the feedback. We appreciate you pointing that out.
We try to be as clear as possible about what can and can't go in a HIPPOBAG, but we understand it can be frustrating if you only spot some of the restrictions after ordering. We'll pass your comments on, as making that information easier to find upfront is always helpful.
Thanks for choosing HIPPO, and we're glad we could still help with your waste removal project.
Team HIPPO
Straight forward purchase and collection
July 23, 2026
Reply from HIPPO
Thank you for the great review :)
The hippo bag is such a useful tool for…
The hippo bag is such a useful tool for households. There's no rush to return it but when you do need to return it, it is picked up quickly and efficiently.
July 10, 2026
Reply from HIPPO
Hello,
Thanks for the review! That's exactly what a HIPPOBAG is designed for - giving you the flexibility to fill it in your own time, then having it collected quickly once you're ready.
We're glad it's proved so useful and that the collection process has been smooth and hassle-free.
Thanks for choosing HIPPO!
Team HIPPO
Very prompt delivery of the bag which…
Very prompt delivery of the bag which held loads as long as you fill it squarely and collection was the day after I requested
Will deffo use again
July 23, 2026
Reply from HIPPO
Hello,
Thanks for the review! It's always nice to hear when people are surprised by how much they can fit into a HIPPOBAG. 😊
Even better that collection happened the day after you booked it in. Thanks for choosing HIPPO, and we'll be ready when you need us again.
Team HIPPO
I had an issue with collection and they…
I had an issue with collection and they were very helpful, and it enabled me to get on with my plans. Thanks Hippo
July 10, 2026
Reply from HIPPO
Hello,
Thanks for the review! We're sorry you had a hiccup with the collection, but it's good to hear the team was able to help get things back on track so you could carry on with your plans.
Thanks for choosing HIPPO, and for taking the time to share your experience.
Team HIPPO
Great Service
Have never used Hippowaste bwfore but from ordering the bag to the collection everything was smooth and very efficient.
July 23, 2026
Reply from HIPPO
Hello,
Thanks for giving HIPPO a try! It's great to hear your first experience was such a positive one.
From ordering the bag through to collection, it sounds like everything went nice and smoothly. Thanks for taking the time to leave a review, and we hope to help out with your next project too.
Team HIPPO
From placing the order to the pick up…
From placing the order to the pick up of the bag fantastic service I have used hippo bags many times and they always deliver and pickup on time
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO and that you've consistently received fantastic service from ordering through to collection. It's wonderful to know your bags have always been delivered and collected on time. We truly appreciate your continued support.
Thank you for choosing HIPPO!
Team HIPPO
Easy to use and professional
July 23, 2026
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found our service easy to use and professional. We really appreciate you taking the time to share your feedback.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you had a seamless experience with our service. Thank you for taking the time to share your feedback – it means a lot to the team.
Thank you for choosing HIPPO!
Team HIPPO
So easy to organise and arrange pick…
So easy to organise and arrange pick up. Prompt service and the convenience of a collection without any need to be present.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
Its great to hear you found our service so easy to organise and that the collection process was convenient for you.
Thank you for choosing HIPPO!
Team HIPPO
Quick and convenient.
Quick and convenient.
The bag was delivered next day and then removed within two days of collection request. The driver Lee was professional and helpful, he completed the collection swiftly. I have now ordered a second bag! Highly recommended.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service quick and convenient. It's wonderful to know your bag was delivered the next day and collected promptly, and we'll be sure to pass your kind feedback on to Lee for his professional and helpful service. We're also thrilled you've already ordered a second bag!
Thank you for your recommendation and for choosing HIPPO!
Team HIPPO
Good useful service
Used a hippobag! Good size - holds a lot. As not a metal skip, kinder to grass or as in my case slate chippings on front garden.
Easy to order (with or without prepaid collection). Fast delivery. Arrives folded in post - 6 months to arrange return. Good instructions. Cutomer phone number clearly shown so you can speak to a person! Ordered while offer on! When ready, go online to arrange collection. You do not have to be present when they collect. So easy- used few times before, will use again. Great company.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO and that our service has been such a convenient solution for your projects. We're also pleased our customer service team and collection process made everything straightforward for you.
Thank you for your continued support, and we look forward to helping with your next project!
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear our collection crew were friendly, helpful and efficient. We'll be sure to pass your kind feedback on to the team—they'll really appreciate it.
Thank you for choosing HIPPO!
Team HIPPO
Good for my need
Good for my need. Collection perfect. Good response on telephone. To me no improvement needed.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our service was just what you needed. It's wonderful to know your collection went perfectly and that you received a great response from our customer service team. We're especially pleased to hear you feel no improvements are needed!
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you received excellent service from ordering right through to collection. It's great to know everything went smoothly, and we really appreciate you taking the time to share your experience.
Thank you for choosing HIPPO!
Team HIPPO
Great service
Great service, value for money for what it's worth.
As booking it to be picked up, booked it Monday and it was picked the following day.
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service great value for money and that everything from booking your collection to pick-up went so smoothly. It's wonderful to know your bag was collected the very next day after booking. Thank you for taking the time to share your experience.
Thank you for choosing HIPPO!
Team HIPPO
Quick collection
I have used several midi hippobags in the past.
This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1) I know that hippobags are collected promptly (unlike ordinary skips, which you can wait weeks for collection); (2) the trucks that collect hippobags have a long-reach crane so I could place the hipposkip on my lawn, keeping my drive and the road clear. The bag was collected on 3rd day after booking. Excellent service! Thank you. I'll be back for more ...
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO for your projects and that our HIPPOSKIP was the perfect solution for your bedroom refit. It's great to know the flexibility of placing the bag on your lawn and our prompt collection service made the process so convenient for you. We really appreciate your continued support and look forward to helping with your next project!
Thank you for choosing HIPPO!
Team HIPPO
Excellent service from ordering to…
Excellent service from ordering to collection. Cannot recommend this enough
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you had an excellent experience from ordering through to collection. It's wonderful to know everything went smoothly, and we really appreciate your recommendation.
Thank you for choosing HIPPO!
Team HIPPO
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