Big thank you to David (Barnsley) who came to collect our waste yesterday. He did an absolutely amazing job, finished collecting everything very quickly, left the garden clean and was extremely frien... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such an easy process, the bag was delivered, I received guidance on the best place for it to be placed for easy collection. I filled it and went online to use an easy collection form to request collec... See more
Company replied
Easy to book. Bag arrived quickly and took a huge amount of stuff - a dismantled treadmill, several rolls of old carpet, and lots of household items. I booked online for collection and they came a fe... See more
Company replied
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Quick and convenient.
Quick and convenient.
The bag was delivered next day and then removed within two days of collection request. The driver Lee was professional and helpful, he completed the collection swiftly. I have now ordered a second bag! Highly recommended.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service quick and convenient. It's wonderful to know your bag was delivered the next day and collected promptly, and we'll be sure to pass your kind feedback on to Lee for his professional and helpful service. We're also thrilled you've already ordered a second bag!
Thank you for your recommendation and for choosing HIPPO!
Team HIPPO
Good useful service
Used a hippobag! Good size - holds a lot. As not a metal skip, kinder to grass or as in my case slate chippings on front garden.
Easy to order (with or without prepaid collection). Fast delivery. Arrives folded in post - 6 months to arrange return. Good instructions. Cutomer phone number clearly shown so you can speak to a person! Ordered while offer on! When ready, go online to arrange collection. You do not have to be present when they collect. So easy- used few times before, will use again. Great company.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO and that our service has been such a convenient solution for your projects. We're also pleased our customer service team and collection process made everything straightforward for you.
Thank you for your continued support, and we look forward to helping with your next project!
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear our collection crew were friendly, helpful and efficient. We'll be sure to pass your kind feedback on to the team—they'll really appreciate it.
Thank you for choosing HIPPO!
Team HIPPO
Good for my need
Good for my need. Collection perfect. Good response on telephone. To me no improvement needed.
July 23, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our service was just what you needed. It's wonderful to know your collection went perfectly and that you received a great response from our customer service team. We're especially pleased to hear you feel no improvements are needed!
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you received excellent service from ordering right through to collection. It's great to know everything went smoothly, and we really appreciate you taking the time to share your experience.
Thank you for choosing HIPPO!
Team HIPPO
Great service
Great service, value for money for what it's worth.
As booking it to be picked up, booked it Monday and it was picked the following day.
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service great value for money and that everything from booking your collection to pick-up went so smoothly. It's wonderful to know your bag was collected the very next day after booking. Thank you for taking the time to share your experience.
Thank you for choosing HIPPO!
Team HIPPO
Quick collection
I have used several midi hippobags in the past.
This time I needed the big one, for a bedroom refitting project. I chose to have a hipposkip instead of a conventional metal skip for two reasons: (1) I know that hippobags are collected promptly (unlike ordinary skips, which you can wait weeks for collection); (2) the trucks that collect hippobags have a long-reach crane so I could place the hipposkip on my lawn, keeping my drive and the road clear. The bag was collected on 3rd day after booking. Excellent service! Thank you. I'll be back for more ...
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO for your projects and that our HIPPOSKIP was the perfect solution for your bedroom refit. It's great to know the flexibility of placing the bag on your lawn and our prompt collection service made the process so convenient for you. We really appreciate your continued support and look forward to helping with your next project!
Thank you for choosing HIPPO!
Team HIPPO
Excellent service from ordering to…
Excellent service from ordering to collection. Cannot recommend this enough
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you had an excellent experience from ordering through to collection. It's wonderful to know everything went smoothly, and we really appreciate your recommendation.
Thank you for choosing HIPPO!
Team HIPPO
This is the 3rd time I have used hippo…
This is the 3rd time I have used hippo , great company , quick efficient service
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've chosen HIPPO for the third time and continue to receive quick and efficient service. Your continued support means a great deal to us, and we're so pleased you've had another positive experience.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your review!
We're delighted to hear you found our service easy to use and good value for money. It's great to know we delivered the experience you were looking for.
Thank you for choosing HIPPO!
Team HIPPO
The usual professional service
The usual professional, and friendly service. I have used them around 8 times over the past few years. Ordered my collection over the phone, and although states up to 5 working days, was collected the next day!! Excellent Service, thats why I would recommend this company without hesitation.
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've continued to choose HIPPO over the past few years and have consistently received our usual professional and friendly service. It's wonderful to know your collection was completed the very next day, and we really appreciate your recommendation and continued support.
Thank you for choosing HIPPO!
Team HIPPO
Very practical way of disposing of…
Very practical way of disposing of rubbish. Easy booking process. Efficient system. Professional collection staff. Property respected. Will use again.
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service a practical and efficient way to dispose of your waste. It's great to know the booking process was easy, our collection team was professional, and that your property was treated with respect. We look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
Easy and reliable
I've used these 3 times now and they're great. I can keep them in the front garden so don't have to worry about getting a space close to the house for a skip. The price includes pick up which you arrange when you're ready. Never any problems and cheaper than a skip.
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've chosen HIPPO three times and continue to have such a positive experience. It's great to know the flexibility of keeping your HIPPOBAG at home until you're ready for collection makes your projects easier, and that you find it a cost-effective alternative to a skip. We really appreciate your continued support.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found our service fast and efficient. Providing a reliable, hassle-free experience is exactly what we aim for.
Thank you for choosing HIPPO!
Team HIPPO
The hippo bag arrived promptly and was…
The hippo bag arrived promptly and was taken away within 2 days of me requesting a pickup. I had an issue with my account and the lady I spoke to sorted it all out
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear your HIPPOBAG arrived promptly and was collected within two days of your request. It's also wonderful to know our customer service team was able to quickly resolve the issue with your account. We'll be sure to pass on your kind feedback.
Thank you for choosing HIPPO!
Team HIPPO
It all worked like clockwork
July 22, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear everything went like clockwork. Providing a smooth, reliable and hassle-free service is exactly what we strive for.
Thank you for choosing HIPPO!
Team HIPPO
Easy Process
From ordering bag to booking collection and receiving pick up everything was very easy and quick.
July 21, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you found the whole process easy and quick, from ordering your HIPPOBAG to booking your collection and having it picked up. It's great to know everything went smoothly.
Thank you for choosing HIPPO!
Team HIPPO
Great service
Great service, fits a niche in the market for smaller jobs that don't need a skip and always prompt collection, usually with 3 days (though they say up to 5). Friendly driver and an impressive reach of the trucks crane
July 21, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear our HIPPOBAG was the perfect solution for your smaller project. It's great to know your collection was completed promptly, your driver was friendly, and you were impressed by the reach of our collection vehicle's crane. We really appreciate your kind feedback.
Thank you for choosing HIPPO!
Team HIPPO
Fantastic service from start to finish
Fantastic service from start to finish. Bags arrived within a day or two of ordering them. Having them stand on the drive instead of a skip in the road made things easier. Picked up 2 or 3 days after request, by collection drivers who simply stopped outside, picked the bags up, then went on their way. So efficient and without bothering me at all. Used Hippo Bags before and I'll certainly use them again if I need to clear my rubbish.
July 21, 2026
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've had another great experience with HIPPO. It's wonderful to know your bags arrived quickly, the flexibility of using HIPPOBAGs instead of a skip made your project easier, and your collection was completed efficiently with minimal disruption. We really appreciate your continued support and look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
Reply from HIPPO
Thank you for your fantastic review!
We're delighted to hear you've used HIPPO a number of times and have consistently had a good experience. Your continued support means a great deal to us, and we look forward to helping you again in the future.
Thank you for choosing HIPPO!
Team HIPPO
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