Big thank you to David (Barnsley) who came to collect our waste yesterday. He did an absolutely amazing job, finished collecting everything very quickly, left the garden clean and was extremely frien... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such an easy process, the bag was delivered, I received guidance on the best place for it to be placed for easy collection. I filled it and went online to use an easy collection form to request collec... See more
Company replied
Easy to book. Bag arrived quickly and took a huge amount of stuff - a dismantled treadmill, several rolls of old carpet, and lots of household items. I booked online for collection and they came a fe... See more
Company replied
Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... See more
Company replied
Company details
Information provided by various external sources
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Contact info
1000 Lakeside, PO6 3EN, PORTSMOUTH, United Kingdom
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Great company to deal with
Great company to deal with. Easy to speak to staff and they are really helpful. Ordered a mega bag and received it the next day. Once filled I booked my delivery online and today they arrived to collect the bag. Such an easy transaction. Will definitely use again.
July 27, 2026
Unprompted review
Reply from HIPPO
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you found our team helpful and easy to deal with. It's great to know your Mega Bag arrived the very next day and that booking your collection online was quick and straightforward.
We're so pleased the whole process was easy from start to finish, and it's fantastic to hear you'll be using HIPPO again.
Thank you for your support, and we look forward to helping you with your next project!
Team HIPPO
Reply from HIPPO
Thank you for the great review :)
Easier and cheaper than a skip
The bag arrived quickly with good instructions. It was collected in two working days from request. Cheaper than a skip and easier to position. Very easy process all online
July 21, 2026
Reply from HIPPO
Hello
Thanks for the review! Glad everything went smoothly from delivery through to collection.
Team HIPPO
Excellent Service
Easy to order, arrived within 48 hours, collected within 24 of the request. Excellent service.
July 21, 2026
Reply from HIPPO
Hello,
Thank you for the 5 star review :)
Team HIPPO
Reply from HIPPO
Hello,
Thank you for the excellent feedback :)
Team HIPPO
All went smoothly to plan
July 24, 2026
Reply from HIPPO
Hello,
Thank you for the 5 star review :)
Team HIPPO
Reply from HIPPO
Hello,
Thank you for the great review.
Team HIPPO
Reply from HIPPO
Hello,
Thanks for the review! Simple, easy and got the job done, that's exactly what you want when you're getting rid of waste.
Glad everything went smoothly from start to finish, and thanks for choosing HIPPO.
Team HIPPO
Service from beginning to end
Service from beginning to end has been excellent from hippo.
The receptionist Ruth was lovely and the gentleman who came to collect the Rubbish was friendly and most helpful.
The only area that was not helpful was the automation and the automated email
July 23, 2026
Reply from HIPPO
Thank you for the positive feedback :)
Excellent service all round from ease…
Excellent service all round from ease of booking to collection
July 24, 2026
Reply from HIPPO
Thank you for the 5 star review :)
With Hippo…I have more options than a skip
I live on a small road and the Hippo bag is easy to collect because you are not restricted on the way the bag is positioned for collection, unlike a skip which has to be 1 way only. Love Hippo, great expereince, saved me 10 trips to the tip. Bit expensive but isn't everything ! Overall, good expereince, will use again.
July 24, 2026
Reply from HIPPO
Hello thank you for your review!
We're glad HIPPO worked well for you and made the job a lot easier than multiple trips to the tip. It's great to hear the flexibility of the bag collection suited your location, and even better to know you'd use us again. Thanks for choosing HIPPO.
Team HIPPO
Reply from HIPPO
Thank you for such positive feedback :)
From start to finish … and a bit in…
From start to finish … and a bit in between HIPPO managed to excel. Bag arrived in a timely manner … I asked a question about placement of the bag on my property and they came back quickly with a response. Truck came within the period stated of collection request and driver did his thing impeccably. Only thing I’d I didn’t appreciate was that the July discount code disappeared as I placed the order. Other than that it’s a good reliable service.
July 24, 2026
Reply from HIPPO
Hello,
Thanks for the review! Sounds like everything went pretty much to plan, from getting a quick answer to your question right through to collection day.
It's great to hear the driver made the pickup look easy and that the bag was collected within the expected timeframe. Sorry to hear about the July discount code disappearing during checkout though. We appreciate you mentioning it.
Thanks for choosing HIPPO, and we're glad the service delivered where it mattered most.
Team HIPPO
Did exactly as described on their…
Did exactly as described on their website. No fuss and no complaints from me. Would definitely use again.
July 24, 2026
Reply from HIPPO
Hello,
Thanks for the review! Sometimes the best feedback is the simplest. 😊
Glad everything worked just as expected and without any hassle. Thanks for choosing HIPPO, and we'd be happy to help again when you need us.
Team HIPPO
I used Hippo for a garage clearance
I used Hippo for a garage clearance. The bag arrived promptly and it was picked up when requested. Customer service very helpful. I would use them again.
July 24, 2026
Reply from HIPPO
Hello,
Thanks for the review! Sounds like the garage clear-out went exactly as planned.
Glad the bag arrived quickly, the collection happened when you needed it, and that the customer service team could help along the way. Thanks for choosing HIPPO, and we'd love to help with your next project.
Team HIPPO
Super easy !
Bought a bag and collection together as a spring special so also had 30%(?) off . Bag arrive within a couple of days . The builders filled it to overflowing but Hippowaste still happily collected it no problems. I would definitely recommend them and happily use them again , but best to look out for the offers/discounts . 🤩
July 17, 2026
Reply from HIPPO
Hello,
Thanks for the review! Sounds like you got a good deal and a good clear-out. 😄
Fair play to your builders for making the most of the bag! We're glad collection was straightforward and that everything was taken away without any issues.
Thanks for the recommendation, and you're absolutely right, it's always worth keeping an eye out for our offers when they come around.
Team HIPPO
My only concern is that there is so…
My only concern is that there is so much stuff that you cannot put in the Hippo and this only becomes clear once all the details are sent .
July 24, 2026
Reply from HIPPO
Hello,
Thanks for the feedback. We appreciate you pointing that out.
We try to be as clear as possible about what can and can't go in a HIPPOBAG, but we understand it can be frustrating if you only spot some of the restrictions after ordering. We'll pass your comments on, as making that information easier to find upfront is always helpful.
Thanks for choosing HIPPO, and we're glad we could still help with your waste removal project.
Team HIPPO
Straight forward purchase and collection
July 23, 2026
Reply from HIPPO
Thank you for the great review :)
The hippo bag is such a useful tool for…
The hippo bag is such a useful tool for households. There's no rush to return it but when you do need to return it, it is picked up quickly and efficiently.
July 10, 2026
Reply from HIPPO
Hello,
Thanks for the review! That's exactly what a HIPPOBAG is designed for - giving you the flexibility to fill it in your own time, then having it collected quickly once you're ready.
We're glad it's proved so useful and that the collection process has been smooth and hassle-free.
Thanks for choosing HIPPO!
Team HIPPO
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