I had an excellent experience with Hirsch Estates. The whole process, from viewing the property through referencing, signing the tenancy agreement and moving in, was handled smoothly and professiona... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had an excellent experience with Hirsch Estates. The whole process, from viewing the property through referencing, signing the tenancy agreement and moving in, was handled smoothly and professiona... See more
Company replied
Sensational service from Gerry and Raf from start to finish. They care about you and your property as if it was their own. Every decision they make is with the landlords best interest in mind. I could... See more
Company replied
Very much on the ball, always deal with everything and anything straight away, All the tenants they have introduced have been fully verified, and have been a pleasure to deal with
Company replied
Gerrie and Rafal have been great since we engaged them. We didn’t know the company before, and Gerrie’s work ethic is wonderful. We are very happy indeed with Hirsch, their professionalism an... See more
Company replied
Hirsch Estates is an independent residential lettings and property management company. Our years in the industry has given us the opportunity to forge close working relationships with a significant number of UK and overseas landlords in the residential property sector. Our aim is to set the benchmark through delivery of exceptionally high standards, taking a fresh and vibrant approach to lettings and property management. As specialists, we recognise the importance of keeping abreast of changing lettings legislation, selecting the right tenant, ensuring your property is maintained to a high standard, achieving a continuous and profitable rental yield and keeping void periods to a minimum. We understand that whether you’re a tenant or a landlord, property letting can feel like a minefield. We'll take the time to understand your needs providing you with clear and honest advice, helping you through the process from start to finish. Our services are also accredited and verified by the leading redress and industry authorities to promote good and fair practice.
Weatherill House New South Quarter, CR0 4WF, Croydon, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had photos taken of our property on Friday, and had a offer that we accepted by the end of Monday!
Many, many thanks to Raf and Gerry from Hirsch Estates!!
They found us suitable tenants really quickly (as mentioed, literally 4 days from advertising!), provided us advice on how to prepare for their tenancy, and demonstrated considerable knowledge of landlord processes, as well as the Morello development.
Based on our experience, and that of our tenants when we met them, Raf and Gerry are really personable, professional and experienced.
If you're looking for an estate agent either as a landlord or tenant, do consider Hirsch!
We would really recommend them!!

Reply from Hirsch Estates - Property management - London
If you're looking for an agent that will provide a dedicated, personalised experience, Hirsch Estates are exactly what you need. Gerry and Raf made the effort to deeply understand our property and our specific requirements in detail and ensured that these were thoroughly considered for any applications they put forward. They conducted every viewing and provided a thorough follow-up afterwards, which really put our minds at ease. They also really have their finger on the pulse when it comes to market conditions and were able to suggest creative solutions to get our property rented within the timeframes we needed to work to. We feel in very safe and capable hands and are really grateful for the dedication Gerry and Raf have shown, that is above and beyond what you could expect from most high street estate agents.

Reply from Hirsch Estates - Property management - London
Me and my flatmates had the pleasure of engaging with Hirsch Estates Ltd for their property management services for the last two years and it was an experience beyond expectations. We found their services to be nothing short of exemplary, catering to the needs of both tenants and the landlord with utmost professionalism and efficiency.
As a tenant, I was thoroughly impressed by the seamless renting experience provided by Hirsch Estates Ltd. Their attention to detail and responsiveness were evident from the moment we expressed interest in one of their properties. The application process was quick and efficient. We appreciated the transparency in communication throughout. Any maintenance issues were promptly addressed, with their team going above and beyond to ensure tenant satisfaction.
We absolutely loved Hirsch Estates Ltd dedication to open communication and fair practices which create a great environment where both parties feel valued and respected. Whether you're a landlord seeking hassle-free property management or a tenant looking for a trustworthy rental experience, Hirsch Estates Ltd is undoubtedly the premier choice.
In conclusion, I cannot recommend Hirsch Estates Ltd highly enough. Their professionalism, integrity, and commitment to excellence make them stand out in the competitive real estate market.
If you want to enjoy life and not worry about your rentals, they are the best choice!

Reply from Hirsch Estates - Property management - London
We are first time landlords with one property, currently let by Hirsch Estates. Gerry and Rafal are very attentive, professional and caring. They really went all out to find suitable tenants with nothing being too much trouble for them. On top of all this, they are likeable humans with a great sense of humour! They marketed the property and found our (lovely) tenants within a couple of days. We are very happy that we trusted Gerry and Rafal with our new venture.

Reply from Hirsch Estates - Property management - London
Just completed our first year with Hirsche Estates as our managing agent - so impressed with the level of service, professionalism and attention to detail of Gerry and Rafal. We've been pleased with the effort they put in (marketing, screening) and the turnaround time in finding us the right tenants. They have been proactive in preventing as well as resolving issues throughout the tenancy - however big or small.
Whilst we feel their genuine empathy for landlords, they always have their tenants' hats on so we are confident they will always aim to keep the healthy balance in the middle.
It is clear to us they know how to do their job well, they know the industry legislations and the local market too. Lovely people to work with. Highly recommend them.

Reply from Hirsch Estates - Property management - London
I trust Gerry and Raf to find responsible tenants and use quality contractors, when necessary. The fees are competitive.
Hirsch Estates (Gerry and Raf) have been very good to work with - very clear, positive and experienced. They know their business and are extremely professional and courteous.

Reply from Hirsch Estates - Property management - London
Gerry and Rafal were very proactive in the process leading up to the tenancy and beyond. They listened carefully to what we said and were very generous with their advice. They are also very efficient and got all the preparations ready for letting very quickly. I'd highly recommend them.
Entrusting Hirsch Estates in looking after my property has given me a refreshing ‘peace of mind’ and freedom to carry on with my own life without having to worry about the rental of my property. Gerry and Rafal have been most professional in looking after my asset and I do not hesitate in recommending their services.

Reply from Hirsch Estates - Property management - London
Gerry and Raf have gone above and beyond for us. We let out properties for 10 years now and we can say we have never come across a team who works so hard for you as a client. They are friendly, efficient, personable, professional and their communication skills are incredible. We would not hesitate to use Hirsch Estates again and based on our experience, would only ever recommend them. Thank you so much for everything!

Reply from Hirsch Estates - Property management - London
I want to share my amazing experience with Hirsch Estates,. From the moment I contacted them, I was blown away by their exceptional service and personalised approach. One thing that really impressed me was their prompt replies. No matter what query I have, they always respond quickly and efficiently. It's so refreshing to work with a team that values your time and ensures that your concerns are addressed promptly.
The marketing and pricing strategies implemented by Hirsch Estates are spot-on. They understand the market trends, ensuring that my properties were showcased in the best possible light. Plus, their accurate pricing recommendations helped me to attract quality tenants quickly.
Fair fees were also an important factor for me, and Hirsch Estates exceeded my expectations. Their transparent fee structure gave me peace of mind, knowing that I'm getting the best value for my investment.
What sets Hirsch Estates apart is their unwavering support and advice. They truly go above and beyond to help their landlords. Whenever I had a question or needed guidance, their team was there, offering expertise and tailored solutions.
Let’s not forget about the personal service and kind people at Hirsch Estates. Working with them feels like having a trusted friend by your side throughout the entire process. It's this genuine care and attention to detail that truly sets them apart.
I am pleased to share my outstanding experience renting from Hirsch Estates. From the very start, the team at Hirsch Estates has provided exceptional service, making the entire process smooth and stress-free.
Their professionalism and dedication to ensuring tenant satisfaction are commendable. They have been consistently responsive and attentive to any maintenance requests or inquiries, ensuring that the property is well-maintained and comfortable to live in.
I cannot emphasize enough how much I appreciate their commitment to delivering the best service. Hirsch Estates' attention to detail and genuine care for their tenants have truly set them apart from other estate agencies.
In conclusion, I highly recommend Hirsch Estates to anyone in search of a reliable and customer-oriented estate agent. I am extremely satisfied with my tenancy experience and would like to thank the entire team at Hirsch Estates for their excellent service.
Joseph
I´ve recently moved overseas and needed an agent I could fully trust to manage my UK property competently in my absence. My experience with Hirsch Estates has been outstanding. The team are friendly, responsive and the entire process seamless. Thanks Hirsch Estates.
Hirsch Estates made the complicated maze of being a BTL Landlord straightforward for me. They took away the stress and responsibility of finding me the right tenants for my London properties quickly and efficiently. Gerry and Rafal are trustworthy, excellent communicators, understand the business extremely well and have offered sound advice when needed. A first class and professional service. Thank you
Hirsch Estates were absolutely fantastic! They went above and beyond to find us the right property. They were very approachable, friendly and easy to contact and if we had any questions or concerns they did their best to solve them ASAP. Would highly recommend to anyone looking for property.
Used Hirsch Estates to rent a property in Croydon. Worked with Gerry and Rafal. They are very personable and knowledgeable about the property and local area. Took and answered my questions really nicely. Followed up with the flat owner where needed. Would definitely recommend them.
In October 2022 we used Hirsh Estates for the 1st time to let / manage a flat in central Croydon, having previously used other High Street agencies.
The communication has been comprehensive, clear and professional throughout.
Any questions relating to the new tenants or the letting were answered immediately and with clarity.
We would have no hesitation in recommending Hirsch
to anybody for their expertise and quality of service.

Reply from Hirsch Estates - Property management - London
Since our arrival in new house, everything was taken care of very smoothly. We had some issues with the house of course, no house is perfect, but the way it was dealt was fast, professional and friendly. I was very impressed! I recommand!
Hirsch Estates are a great team of people. They helped us right from the start when voicing interest in the property all the way through when we struggled with the amount of paperwork. My partner and I can always rely on a quick response to our phone calls and emails. Issues are getting sorted very fast. After a lot of bad experiences in the past with flat agents and landlords I finally found an agency who cares about their clients/tenants.I always will highly recommend them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.