Hisense UK Reviews 

This is my second Hisense TV , my first was purchased 3 years and still excellent. My new one was an updated model with Freely amongst the great features and it cost near half the price the first one cost. bought it from Amazon and their staff delivered, unpacked, set up the new tv and took the old one away with not extra costs. Brilliant service and tv looks even better than my other one.

The oven is reasonably priced and easy to install.
Unfortunately the dials are hard to read, hot air blows above the door and the trays supplied are too wide for the sides when you put them in, they scatch the sides when putting them in and puling out.
Had to contact customer service and now they request a video, photos of the model and purchase details after 3 weeks of waiting.
Wouldn't recommend

65 inch TV is good for the money however returning the Hisense sound bar as I can't get the bluetooth subwoofer to work. The TV sound is good enough without the bass but don't really need that now. Small flat.

Worst product and poor, rude customer service. Do not buy and do not waste your money

Terrible product quality and even worse customer service. Brand new washer dryer malfunctioning right from the get go. Doesn’t stop restarting every few seconds.

Customer care cannot care less. Ticket raised ( #08182588), all proofs of purchase, video of the issue provided. No response for several weeks and no one picks the phone when the customer service number is called.

Now I am stuck with an unusable brand new product. Will never buy Hisense again.

Never received item, nor a refund despite numerous messages.

Received a great product on time and easy to install without any fuss

I had an issue connecting my machine to the app, but the team were very helpful in successfully resolving my problem. They responses in a timely amd helpful manner.

Unfortunately our washing machine packed up in less than a year, but the engineer that was sent out (Ian 6922) was really polite and professional, and actually explained to me what he was doing and what the issue was. The machine can’t be repaired, but he took the time to explain what the next steps would be. I rang Hisense, and they dud manage to sort for me to get a replacement machine quite quickly. Everyone I have spoken to on the phone, from reporting the issue to getting the replacement, have been very friendly and efficient to be fair

Just bought a cheap tv very impressed with the specs had more and better features then my £2000 Samsung

We already had a Hisense TV in the lounge and needed a smaller one for the bedroom. The TV was easy to set up and the picture and sound are exceptionally good, what we have come to expect from Hisense. A quality product at a reasonable price.

Avoid this brand at all costs - front venting oven builds up so much moisture and will drip out of front and ruin your kitchen. Customer service is appalling too. Will never buy again.

They respond very fast and genuine company

I bought a Hisense RS694N4TZE American fridge freezer and according to what a Hisense represent has told me today the fridge freezer is just not fit for purpose.
I have two issues with this fridge
Issue one the water dispenser takes 50 seconds to fill a pint glass. Which there engineer says is acceptable
Issue two and most serious issue is in this hot weather we are currently experiencing the ice maker stopped working and everything in the freezer started to defrost. Even turning the freezer up to -24 degrees still wouldn’t make ice until the weather cooled down. When the engineer turned up this time the weather had cooled down and it was 24 degrees and the freezer was working even though I showed the engineer the ice lolly’s that had melted and then refrozen I was told it’s working today so there’s nothing he could do. Which I excepted.
But no Hisense are telling me there is no issue with my fridge freezer and they won’t re-attend
I wrote a similar review on Hisense official website for this fridge which has been taken down so I now know that there reviews are false and can’t be trusted as they remove bad reviews
According to what a Hisense representative has told me today these Hisense fridge freezers are not fit for purpose as they are designed to operate in temperatures up to 30 degrees so if you live in a country that the temperature goes over 30 degrees Hisense will take no responsibility for your freezer defrosting which makes there freezers not fit for purpose
What’s really ironic is Hisense are according to them they are proud sponsors of the World Cup which the temperatures are so high that there hydration breaks in every game. Well I hope the water using being cooled in Hisense fridges saying the temperatures are over 30 degrees at most games

Feel totally let down by this brand and their customer care. We have had the washing machine for less than five months, purchased at Curry's, having had our previous machine for FIFTEEN years. On Thursday part of the door seal snapped, flooding the utility room. Hisense response - you must have overloaded the drum, a 12kg drum, it was two sheets being washed! Or we must have washed something with a zip. Just for context, I am a serving soldier, living in barracks accommodation during the week, we have ONE washing machine between 18 rooms at the moment, most of our uniform has a zip, the washing machine at the barracks is at least four years old and has never had the door seal damaged by a zip. Again two sheets were being washed!!! On top of refusing to take responsibility for their tissue paper product, I was quoted £149 by Curry's for repair, this turned into £169 upon being put through to Hisense's third party repair service, Pacifica, so no thank you I've gone with an independent repair company, soon as the finance is up I will be condemning this washing machine to the tip and never using Hisense again in any capacity. Up until this point we were very impressed with the product but this experience has completely soured me on both the product and the brand.

Bought a QLED 50” TV and the clarity and vibrant colours are amazing. Very pleased with my purchase so far after 7 days of viewing. Wimbledon, World Cup, Nations Championship Rugby and US Open Golf all watched in such brilliant clarity.

I have just bought a Hisense Frost Free Fridge Freezer with a water dispenser.
Unfortunately the water dispenser will not work.I have tried to remove to see if their is a problem with the nozzle but its jammed and will not come off.
I have emailed Hisense about the problem but no response.I bought the Fridge Freezer from Amazon and they were helpful and gave me a telephone for Hisense.I rang the number but gave up after 15 mins of waiting for my call to be answered.
Very Poor Customer Service from a supposedly leading brand.
So I have a unit with the Water Dispenser not working

Just reported a faulty washer dryer to them told them drum not turning they wanted a video sending over, this machine is only 28 days old not sure what this will prove, I will give them two hours to call me back then I will exercise my consumer rights