While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.1
31 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very difficult to get hearing aid in top quality for relatively low price. They send it to me immediately and the quality is superb. I rarely give some such great reviews, but I am really really really happy that this all worked so well!
Unfortunately I had to return the device because my grandpa has bad deafness and it doesn't help him. The customer support was nice and they refunded the money quick, so I recommend this company.
My mother is doing very well with this device, we tried other similar devices in the past but not worked good for her. I recommend Hisound!
Reply from HiSound
Dear customer, thank you for your review!
It makes a good job but for my head it is very hard to find the right position. The wire is bad for the hair and I can't fix it in the right position.
Reply from HiSound
Dear customer, we are sorry to hear that you are not satisfied with our hearing aid. The model you purchased may not be the best fit for people with long hair, as hair can sometimes interfere with the device's positioning.
This is why we offer a trial and return period, allowing customers to test the product and determine whether it meets their needs and expectations.
The hearing curve seems to meet perfect the nessesary correction for elderly persons. Differences between the ears can easily solved by different amplification.
I'm missing a link for buying replacement parts like ear-tips in your top quality, perhaps also in smaller diameter.
Reply from HiSound
Dear customer, thank you for your review! You can contact us directly for buying replacement parts (ear-tips, filters).
HiSound is the only provider of bone-conduction hearing aids at affordable prices. Although AI provides very little information about HiSound or its products, I took the risk of ordering the HiSound F2C bone-conduction hearing aid.
Delivery was prompt, and the shipment could be tracked.
In terms of connectivity, there is no accompanying app; however, the Bluetooth connection is quick to set up, and the operation is intuitively user-friendly.
After just one day of practice, I was able to operate the hearing aid.
The instructions are the only somewhat meager aspect; they really ought to go beyond a mere "telegraphic" style.
I am surprised by the quality of the hearing aid. In terms of performance, it is superior to the Samsung Ear Buds Pro—which can also serve as a hearing aid.
However, it took me about two days to get used to the fit and the volume level.
When someone speaks to me, I have to ask him to lower his voice. I no longer need to have the TV turned up so loud. The sound quality here could be a bit clearer, though.
Outdoors, you do pick up more wind noise when it’s breezy, but I am surprised by how much better I can hear the people around me.
I would recommend this product without hesitation and would definitely buy it again.
Reply from HiSound
Dear customer, thank you for your detailed review!
Reply from HiSound
Dear customer, thank you for your kind review!
Reply from HiSound
Dear customer, thank you for your kind review!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
