I am absolutely astounded by my experience with this organization. Being able to text in for client interactions is such a cool feature. Their prices were better than anyone else I could find for... See more
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Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... See more
I recently bought four roof top bike carrier/rack from Hitchweb. during installation I was trying to switch the locking arm from left to right. One of the rack had a minor manufacturer defect where... See more
Problems began as soon as it shipped. The address was changed when Purolator picked it up from them. When I changed it back to the original address, Purolator penalized me wit 4 more days of shippin... See more
Company replied
Company details
About Hitchweb.com
Information provided by various external sources
Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.
Contact info
PO BOX 53012 SOUTH ST VITAL, R3N3X2, Winnipeg, Canada
- (800) 300-4067
- info@hitchweb.com
- hitchweb.com
4.2
Great
6K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery !!
Super fast delivery !!! Hitchweb.com are now my first choice. Thanks!
March 2, 2021
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Thank you for the quick delivery
Thank you for the quick delivery. I don’t know why people would buy anywhere else....your prices are awesome.
Thank you
Denis, Victoria BC
March 2, 2021
I was pleased with a very…
I was pleased with a very knowledgeable, pleasant lady that served me. She checked with your outlet in Calgary and found (40 four) items , one of which I needed. Upon finding out that was not true (none available) she emailed me to ask what I wanted to do. I confirmed my order and stated that it was very important that I get one of the first ones that arrive and that I be notified when the item will be shipped to me. Thank you, George E. Mayer
March 2, 2021
Excellent all around
Excellent all around. Very good products. Easy to use the web interface. Fast shipping.
March 2, 2021
Packages were packed well so no damage…
Packages were packed well so no damage upon receipt, and they arrived within the timelines indicated at time of sale.
March 2, 2021
Reply from Hitchweb.com
Hello,
We love to hear this kind of feedback! Thank you very much for your support.
Thank you,
HITCHWEB
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Site is well laid out and easy to use
Site is well laid out and easy to use. Products shipped promptly and arrived just as ordered! Prices are competitive - I will definitely be back.
March 2, 2021
Reply from Hitchweb.com
Hello Robin,
Thank you for your positive review! We are so glad to provide you with a great buying experience, and appreciate your support.
Thank you,
HITCHWEB
They price matched partsengine.com ...
They price matched partsengine.com and beat their price which was great. The hitch fits great and all the hardware worked well. The only issue was poor packaging for shipping. The hitch arrived with quite a few paint chips and two dinky cardboard tubes that probably only covered 30% of the hitch and left everything else was left fully exposed.
March 1, 2021
Reply from Hitchweb.com
Hello,
Thank you for the feedback, I am sorry to hear your part arrived not in ideal condition. This issue is not something we experience often with our company. We hope we can make it up to you in the future!
Thank you,
HITCHWEB CANADA
Too quality product and very expedient…
Too quality product and very expedient processing and shipping of the order. I would recommend this company as a quality hitch provider.
February 25, 2021
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Extra Fast Delivery
Extra Fast Delivery. Good Price for Happijac Stainless Original Turnbuckle kit .
February 25, 2021
service was good but delivery by…
service was good but delivery by purolator very poor item is sitting for 4th day in local purolator shipping depot and impossible to contact purolator to discuss
February 24, 2021
Hitch For 2019 RAV4
Looks GREAT, well build get directions,
not yet Installed, only issue is the BOX it was delivered in
was open, by the time in was received at my door,
all the parts where inside
Thanks
February 23, 2021
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A happy customer
I'm very happy with the customer service and product. Shipping was very quick and exactly as promised. I would certainly patronize them again.
February 23, 2021
Very helpful
Very helpful. Quick response. Fast delivery. Would recommend them for any hitch purchases
February 22, 2021
I can’t give a good review I haven’t…
I can’t give a good review I haven’t received it yet?
February 22, 2021
Reply from Hitchweb.com
Hello Gary,
We are sorry about your shipping experience. We did get Purolator management involved to try to rectify the situation as quickly as possible. This is not something that happens often with our company and hope we can make it up to you in the future.
Thanks,
HITCHWEB
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Very easy website to navigate
Very easy website to navigate, purchasing was fast and easy
February 22, 2021
Excellent experience
Excellent experience so far.
I have not yet had the opportunity to do the installation but if the experience to date is an indication of what to expect
I’ll be tickled pink!
February 22, 2021
Quick and friendly service with very…
Quick and friendly service with very reasonable prices! Will continue to order from here.
February 21, 2021
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